Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 24, 2023

Chette was very helpful. I had a concern about delivery status for a customer and Chette was able to locate the package and explain the delivery process so that I could keep my customer assured and up to date on the status of her order.

3 Gen Handbags and More
United States
3 months using the app
ShopSocial, Inc. replied November 28, 2023

Hello 3 Gen Handbags and More,

Thrilled to hear about your positive experience! 🌟 Chette is indeed a rock star. We're all about making sure your customers are happy and well-informed. Thanks for choosing us for your boutique – we're here to keep things smooth and stylish! 👗📦

February 16, 2024

I had to change an address for a customer, and Chette made it quick and easy!

Bitty Bee Boutique
United States
11 months using the app
ShopSocial, Inc. replied February 21, 2024

Hello Bitty Bee Boutique,

Thanks for the shoutout! Glad we could zip through that address change for you! 🚀

April 4, 2024

Joel was amazing at assisting me with creating my account!

Baddie Slay CO
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2024

Hello Baddie Slay CO,

Thrilled to hear you had an amazing experience with Joel! Thanks for sharing your positive feedback! ❤️

March 12, 2024

Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.

Be You Retail
United States
3 months using the app
ShopSocial, Inc. replied March 14, 2024

Hi Be You Retail,

Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!

November 19, 2023

Great App. Representatives are very responsive if you need their assistance. Czar was of great help on the 24/7 chat.

NicholesGifts
United States
Over 1 year using the app
ShopSocial, Inc. replied November 21, 2023

Hello NicholesGifts,

Delighted to hear you're enjoying our app! 🌟 Thanks a bunch for the shoutout! We're thrilled Czar could assist you round the clock. If you ever need more help, we're just a message away! 🚀 #CustomerSuccess

April 9, 2024

Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!

Nampa | Real Deals
United States
3 months using the app
ShopSocial, Inc. replied April 11, 2024

Hello Nampa | Real Deals,

Thanks for the awesome feedback! We're thrilled to hear you're loving Trendsi! 😊 Keep enjoying the trendiest products with our easy-to-use platform and top-notch support! 🚀

January 4, 2024

Had a quick question for Allan and he solved it like a champ. Thank you for taking care of my issue within 5 minutes.

ARmerchFIT
United States
7 months using the app
ShopSocial, Inc. replied January 6, 2024

Hello ARmerchFIT,

Thrilled to hear about your positive experience with Allan! ⚡ We're here to tackle questions like champs and keep things smooth for you. Feel free to drop by anytime!

November 27, 2023

I am delighted to express my gratitude for the excellent experience I had while working with Trendsi, particularly with their remarkable representative, Raymont. His invaluable support and unwavering patience truly made a significant impact on my overall journey. From the very start, Raymont demonstrated an exceptional level of professionalism and knowledge in his field. Despite my initial lack of familiarity with the process, he was readily available to guide me and answer all my questions promptly. His depth of understanding and ability to simplify complex concepts made it effortless for me to grasp important aspects.

Graceful369Vibes
United States
24 days using the app
ShopSocial, Inc. replied November 28, 2023

Hello Graceful369Vibes,

Thrilled to hear about your fantastic experience! 😊 Raymart and the Trendsi team are dedicated to making your journey seamless. We appreciate your kind words and look forward to continuing to exceed your expectations! 🚀

December 19, 2023

I must say, Trendsi's customer service is top notch! I have used chat a few times. This time talking with Allen, and every time they have done a superb job and always go above and beyond answering my questions and solving any issues (which have only been minor). I have had great experience all around so far with Trendsi and am thankful for them.

Jewlree
United States
9 days using the app
ShopSocial, Inc. replied December 24, 2023

Hello Jewlree,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a top-notch experience with Trendsi, especially with Allen's superb customer service. We truly appreciate your support and are grateful to have you as a valued customer. If you ever have more questions or need assistance, we're here for you! 🌟

February 1, 2024

I reached out to Trendsi regarding an issue I had with the app and Anya was amazing. She was able to resolve the issue within minutes of me sending the request ticket. Absolutely fantastic customer service and the app is awesome too. I highly recommend it to anyone who is thinking of doing something similar to us. Thank you Anya. Regards. Pindi Sahota. Founder. Babbazon.com

Babbazon
United Kingdom
11 days using the app
ShopSocial, Inc. replied February 3, 2024

Hello Babbazon,

Thank you for your kind words! We're thrilled to hear that Anya provided you with fantastic customer service and swiftly resolved your issue. We appreciate your recommendation and are delighted to have you as a satisfied user of our app. 💙