Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 3, 2024

Joel is amazing!!! Friendly and very helpful. I love this site for suppling my shopify store.

My Myxed Emotionz
United States
3 months using the app
ShopSocial, Inc. replied March 4, 2024

Hello My Myxed Emotionz,

Thank you so much for the kind words! Joel is thrilled to hear that you found our service helpful and friendly. We're excited to continue supporting your Shopify store! 😊🎉

February 16, 2024

I had to change an address for a customer, and Chette made it quick and easy!

Bitty Bee Boutique
United States
11 months using the app
ShopSocial, Inc. replied February 21, 2024

Hello Bitty Bee Boutique,

Thanks for the shoutout! Glad we could zip through that address change for you! 🚀

March 14, 2024

I had a technical issue and Joel made the entire process a flawless experience. Thanks!

Gracie Bell Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 19, 2024

Hi Gracie Bell Boutique,

Thrilled to hear that Joel's expertise turned your technical hiccup into a smooth sail! Thanks for sharing your experience with us!

February 1, 2024

I reached out to Trendsi regarding an issue I had with the app and Anya was amazing. She was able to resolve the issue within minutes of me sending the request ticket. Absolutely fantastic customer service and the app is awesome too. I highly recommend it to anyone who is thinking of doing something similar to us. Thank you Anya. Regards. Pindi Sahota. Founder. Babbazon.com

Babbazon
United Kingdom
11 days using the app
ShopSocial, Inc. replied February 3, 2024

Hello Babbazon,

Thank you for your kind words! We're thrilled to hear that Anya provided you with fantastic customer service and swiftly resolved your issue. We appreciate your recommendation and are delighted to have you as a satisfied user of our app. 💙

January 11, 2024

Mary was very helpful with logistics questions I had! She was quick to respond and knowledgeable. Thank you, Mary!

Soul Happy Shop
United States
Over 1 year using the app
ShopSocial, Inc. replied January 12, 2024

Hello Soul Happy Shop,

Absolutely thrilled to hear that, thank you for sharing! Mary is indeed a rockstar when it comes to logistics - quick, knowledgeable, and always ready to assist. We're lucky to have her on our team! If you have any more questions, feel free to reach out. Cheers! 🌟

February 3, 2024

Had a great experience with customer service. CHette did a phenomenal job answering my concerns. I greatly appreciated her service and expertise.

Thank you

KablooeyINK
United States
7 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello KablooeyINK,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with excellent service and expertise. We'll be sure to pass along your appreciation. Looking forward to serving you again soon!

March 12, 2024

Harold was extremely helpful. He went above and beyond to help, and was extremely polite and proper. Have yet to have a problem with Trendsi.

Be You Retail
United States
3 months using the app
ShopSocial, Inc. replied March 14, 2024

Hi Be You Retail,

Thanks for the fantastic review! 🌟 We're thrilled to hear that Harold went above and beyond to assist you. Here at Trendsi, we strive to provide top-notch service, and it's awesome to know we hit the mark. If you ever need anything else, just give us a shout!

March 26, 2024

I contacted customer service with a question. I worked with a representative named "Joel." I received a fast and thorough response which was much appreciated.

Metro 28
United States
About 1 month using the app
ShopSocial, Inc. replied March 28, 2024

Hello Metro 28,

Thanks for reaching out! So glad to hear Joel provided you with speedy and helpful assistance. We're here to help whenever you need us!

December 8, 2023

I'm greatly appricated the support I nrecieved from Harold on helping me wth my issue. He also helped me with future options . I thank you so much .

Preslie’s Unique Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 12, 2023

Hi Preslie’s Unique Boutique,

Thrilled to hear you had a positive experience, and we're delighted that Harold could assist you with both your current issue and future options! Thank you so much for your kind words and appreciation. If you ever need further assistance, we're here for you! 💙

January 23, 2024

I love their Chat feature! Jules is great! She helped me quick with a question and even with some screenshots to show me exactly where to find something!

The Bayside Bohemian
United States
9 days using the app
ShopSocial, Inc. replied January 25, 2024

Hello The Bayside Bohemian,

Thrilled to hear you had a positive experience with Jules and our Chat feature! 🌟 We're here to make things easy for you. If you ever have more questions or need assistance, feel free to reach out.