Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

December 23, 2023

Mary was very helpful to change my customers order and responded very quickly.

Khron Store
United States
2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hi Khron Store,

Thrilled to hear Mary's speedy assistance made a positive impact on your experience! We appreciate your feedback and look forward to serving you again soon. ❤️

January 13, 2024

Mary is amazing. she helped me with my concerns and was able to answer all my questions.

EqluO clothing store
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello EqluO clothing store,

Thank you so much for your kind words! We're thrilled to hear that Mary could assist you effectively and address all your questions. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. Cheers! 🥂

May 9, 2024

Raymart, was great! super helpful. he managed to get me the help i needed and direct me to the correct place

Sophia Marie Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied May 14, 2024

Hi Sophia Marie Boutique,

Absolutely thrilled to hear that, thanks for sharing! Raymart is always on point, directing you straight to the solution with that extra energy. Glad you got the help you needed! 🌟

March 6, 2024

RAYMART was such a big help. He was very knowledgeable and helped me through every step. Thank you. Good Service.

Shop Eyah
United States
5 days using the app
ShopSocial, Inc. replied March 7, 2024

Hello Shop Eyah

Thank you for your feedback! We're thrilled to hear that Raymart provided you with excellent service and was able to assist you every step of the way.

We're proud to have knowledgeable team members like Raymart who go above and beyond to ensure our customers' satisfaction. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!

November 7, 2023

Erika was the best - definitely took time to respond to each of my questions and she was very patient and tremendously helpful

Esengo-Curated
United States
3 months using the app
ShopSocial, Inc. replied November 8, 2023

Hello Esengo-Curated,

That's awesome to hear! Erika is indeed a rockstar. We're thrilled you had such a positive experience with her. If you have any more questions or need assistance, feel free to reach out. We're here to help! 😊🌟

January 4, 2024

Chette was sooooo helpful. We spent roughly an hour chatting, trying to figure out an inventory issue. We figured it out together and I could be happier. Our Customer's are happy as well!

Whiskey & Wine Boutique
United States
23 days using the app
ShopSocial, Inc. replied January 6, 2024

Hi Whiskey & Wine Boutique,

Hey there! 🌟 Thrilled to hear that Chette rocked your world with top-notch support! Teamwork makes the dream work, right? 🚀 Happy customers all around! If you ever need more assistance, we've got your back. Cheers to problem-solving success! 🎉

February 19, 2024

My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life.

Timely responses, problem solving ideas and so many more.

You have a doubt?
Try Trendsi and be glad.

LEX & Miss V.
United States
24 days using the app
ShopSocial, Inc. replied February 21, 2024

Hello LEX & Miss V.,

Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪

November 12, 2023

“Gretle”, was really helpful with my questions. she knows a lot about the company and guided me through app and the policies.

Empress DollHouse
United States
3 months using the app
ShopSocial, Inc. replied November 14, 2023

Hello Empress DollHouse,

Hey there! 🌟 Thanks a bunch for sharing your positive experience with Gretle! We're thrilled to hear she rocked your customer service journey. If you have more questions or need assistance, we're always here for you! 👏🚀

February 5, 2024

I've always receive prompt responses and the assistance that I need whenever I contact support.

One Clear Paradigm
United States
7 months using the app
ShopSocial, Inc. replied February 7, 2024

Hi One Clear Paradigm,

Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️

December 17, 2023

Raymart has helped me multiple times and he replies so quickly and gets me exactly what I need. 2 thumbs up to Raymart.

Wild Burro Boutique
United States
11 days using the app
ShopSocial, Inc. replied December 24, 2023

Hello Wild Burro Boutique,

Thrilled to hear you've had such positive experiences with Raymart! 🌟 Thanks a ton for your shoutout and two enthusiastic thumbs up. If you ever need assistance again, Raymart and the team are here for you!