Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 17, 2024

Joel provided great customer service.

LuXury Fashion Boutique
United States
5 months using the app
ShopSocial, Inc. replied April 19, 2024

Hi LuXury Fashion Boutique,

That's fantastic to hear! Joel really knows how to deliver top-notch service. 😊👍

November 23, 2023

Customer service is great! I chatted with Raymart a couple of times and he had helped tremendously. Thank you Raymart!

The app is easy to use. Product descriptions are spot on.

I highly recommend Trendsi!

Northside Chic
United States
About 1 month using the app
ShopSocial, Inc. replied November 25, 2023

Hello Northside Chic,

Thank you so much for the awesome feedback! 🚀 We're thrilled to hear that Raymart provided top-notch support and that you find our app easy to use with spot-on product descriptions. Your recommendation means the world to us! 🌟

May 21, 2024

Raymart always answer my questions in a timely manner he’s great I really like working with him

1 Stop Shop
United States
About 2 months using the app
ShopSocial, Inc. replied May 22, 2024

Hello 1 Stop Shop

Thank you so much for your feedback! We're delighted to hear that Raymart has been timely and helpful in answering your questions. We aim to provide the best possible service, and it's wonderful to know that you enjoy working with him.

We always strive for excellence, so we'd love to know what we can do to earn that last star from you. Your suggestions and insights are invaluable to us. Please let us know how we can further improve your experience.

January 12, 2024

Chette was very helpful in me getting my store up and running correctly

Fly Teacher Apparel
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Fly Teacher Apparel,

Fantastic to hear that Chette was instrumental in getting your store up and running smoothly! 🚀 We're thrilled to have been of assistance. If you ever need further support, don't hesitate to reach out. Here's to the success of your store! 🥂💙

Edited July 24, 2024

Trendsi has the best support team. Thank You

Women's Clothing World
United States
7 months using the app
ShopSocial, Inc. replied April 2, 2024

Hello Women's Clothing World,

Awesome to hear that, glad we could help! We're always here to support you whenever you need us. Thanks for choosing Trendsi! ❤️

March 12, 2024

Great app.
Work perfectly
Mary was very helpfull and gave me a great support
5 Stars

Fashionista Fusion
Portugal
5 months using the app
ShopSocial, Inc. replied March 14, 2024

Hello Fashionista Fusion,

Thank you so much for the awesome feedback! We're thrilled to hear that you're enjoying the app and that Mary provided excellent support. Your 5-star rating means the world to us! 🌟 Keep rocking with the app!

February 3, 2024

Trendsi customer support is great! I am very new and had a few questions. I was assisted by Chette who was friendly, patience and quick to answer my questions at 1:00 in the morning. Thank you!

Emporium
United States
27 days using the app
ShopSocial, Inc. replied February 7, 2024

Hello Emporium,

Thank you so much for the awesome feedback! We're thrilled to hear that Chette provided you with friendly and efficient assistance. Welcome to the Trendsi family, and feel free to reach out anytime with more questions or just to say hi! 😊🌟

December 23, 2023

Mary was very helpful to change my customers order and responded very quickly.

Khron Store
United States
2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hi Khron Store,

Thrilled to hear Mary's speedy assistance made a positive impact on your experience! We appreciate your feedback and look forward to serving you again soon. ❤️

Edited May 3, 2024

Harold was great at helping us with shipping questions.
Also spoke with Lori and she also was great.

Always get great customer service from Trendsi reps.

Sea Blue Mall
United States
About 1 month using the app
ShopSocial, Inc. replied April 2, 2024

Hello Sea Blue Mall,

Thrilled to hear Harold rocked it with your shipping queries! Thanks for sharing your experience! ❤️

January 13, 2024

Mary is amazing. she helped me with my concerns and was able to answer all my questions.

EqluO clothing store
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello EqluO clothing store,

Thank you so much for your kind words! We're thrilled to hear that Mary could assist you effectively and address all your questions. We're lucky to have her on our team! If you ever need further assistance, don't hesitate to reach out. Cheers! 🥂