Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 18, 2024

Their customer service is very good. Had a problem with changing some prices, Harold sent the "How to Info" to me, and, Bada-Bing, Bada-Boom, problem solved... Thanks, Harold.

Elegant Lady Apparel & More
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello Elegant Lady Apparel & More,

Thanks for the awesome feedback! 🌟 We're thrilled to hear that Harold's 'How to Info' did the trick and got things sorted for you. If you ever need anything else, we're here to help! 💪

January 14, 2024

Great and prompt support even on weekend. Nice products sell itself.

eboygifts
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello eboygifts,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a great experience with our support team, even on weekends. We agree, our products speak for themselves! If you ever need anything else, feel free to reach out. Cheers to your satisfaction! 🌟

February 19, 2024

My Partner and I are working on doing dropshipping, but we've face numerous technical challenges. But my encounter with a customer help agent with Trendsi name Joel, has encouraged us more to keep pushing and bring our shop to life.

Timely responses, problem solving ideas and so many more.

You have a doubt?
Try Trendsi and be glad.

LEX & Miss V.
United States
24 days using the app
ShopSocial, Inc. replied February 21, 2024

Hello LEX & Miss V.,

Thanks for sharing your experience! It's great to hear that Joel from Trendsi's customer support team has been such a motivating force for you. Keep pushing forward, and with that kind of support, there's no doubt your shop will thrive! 💪

December 28, 2023

I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!

Aly Darlings
United States
About 2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Aly Darlings,

Thrilled to hear you're up and running! 🚀 Big thanks to Mary for her stellar support and wealth of knowledge. Cheers to smooth sailing ahead! 🌟

April 7, 2024

Joel did an amazing job answering my questions promptly and professionally!

Charmmetry Co.
United States
10 months using the app
ShopSocial, Inc. replied April 8, 2024

Hello Charmmetry Co.,

Thank you so much for your kind words! We're thrilled to hear that Joel provided prompt and professional service. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️

December 1, 2023

This is a great app and good products. The customer service is great. Dave helped me and he was wonderful, knowledgeable, & quick to respond. Thanks Dave!

The Resale Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied December 2, 2023

Hello The Resale Boutique,

Thank you so much for your awesome feedback! We're thrilled to hear you love our app and products. 😊 Big shoutout to Dave for his wonderful and quick assistance! 🚀 We appreciate your support and look forward to serving you even better in the future. 🌟

March 10, 2024

Trendsi has been so easy to use and set up! I was having trouble with connecting shipping and Harold was extermely helpful and walked me through how to set this up with screenshots for shopify! Thank you so much for the great support!

Urban Bird & Company
United States
3 days using the app
ShopSocial, Inc. replied March 13, 2024

Hi Urban Bird & Company,

Thank you for your kind words! We're thrilled to hear that Trendsi has been easy to set up and that Harold provided you with excellent support. We're here to help you every step of the way!

April 25, 2024

"Joel is an absolute expert in dropshipping. His insights are invaluable for anyone looking to succeed in e-commerce. He's transparent, genuine, and provides actionable strategies that make a real difference. Learning from Joel is a game-changer for your business – don't miss out!"

Addtocart Now?
India
4 days using the app
ShopSocial, Inc. replied April 26, 2024

Hello,

Thank you so much for the fantastic review! It's awesome to hear that Joel's expertise has been such a game-changer for you in the world of dropshipping. Here's to more success ahead! 🥂❤️

March 2, 2024

This app very great and the support team is very great and responsive as well. I want to give a special thanks to my guy Joel for bringing clarity to my personal concerns.

Audaciouz Lifestylez
United States
About 2 months using the app
ShopSocial, Inc. replied March 4, 2024

Hi Audaciouz Lifestylez,

Thanks a bunch for the awesome feedback! 🚀 We're thrilled to hear you're loving the app and our support team, especially Joel, who's dedicated to making sure your experience is nothing short of fantastic! Cheers to clarity and great vibes! 🥂

February 28, 2024

five star to Joel his been helping me a lot with every question or concern the i have .

Peach Moon
United States
About 1 month using the app
ShopSocial, Inc. replied March 1, 2024

Hi Peach Moon,

Thrilled to hear you've had such a positive experience with Joel! 🌟 We're here to help with any questions or concerns you may have. Thanks for the stellar review!