Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 10, 2023

Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.

Belle Clothing
United States
11 months using the app
ShopSocial, Inc. replied November 14, 2023

Hi Belle Clothing,

Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️

February 1, 2024

Chette is absolutely amazing and she makes sure all of your questions are answered with no judgement passed! A++++ Customer Service.

Creations LTD.
United States
About 2 months using the app
ShopSocial, Inc. replied February 3, 2024

Hi Creations LTD.,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with amazing customer service. If you have any more questions or need assistance in the future, feel free to reach out. A++++ satisfaction is what we aim for! 💪❤️

January 5, 2024

Wonderful help from Chette! I am very excited to work with Trendsi!

RenaRiffelBeauty
United States
5 months using the app
ShopSocial, Inc. replied January 9, 2024

Hi RenaRiffelBeauty,

Thrilled to hear you're excited! 🚀 Chette is fantastic, and we can't wait for an amazing journey with you at Trendsi! 🌟

January 14, 2024

Great and prompt support even on weekend. Nice products sell itself.

eboygifts
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello eboygifts,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a great experience with our support team, even on weekends. We agree, our products speak for themselves! If you ever need anything else, feel free to reach out. Cheers to your satisfaction! 🌟

May 22, 2024

The support service is excellent, the manager Harold answered all my questions!

Carestylebeauty
Poland
About 17 hours using the app
ShopSocial, Inc. replied May 27, 2024

Hello Carestylebeauty

Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.

June 7, 2024

Easy Site to add to your online Store.

Kell & Co.
United States
8 minutes using the app
ShopSocial, Inc. replied June 12, 2024

Hi Kell & Co.,

Thanks for the shout-out! Glad you found our platform user-friendly. We're all about making online selling a breeze! 💪

December 28, 2023

I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!

Aly Darlings
United States
About 2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Aly Darlings,

Thrilled to hear you're up and running! 🚀 Big thanks to Mary for her stellar support and wealth of knowledge. Cheers to smooth sailing ahead! 🌟

March 28, 2024

customer support Anya was great very helpful and explained everything very well thank you

Lavish Luxe
United States
3 months using the app
ShopSocial, Inc. replied March 29, 2024

Hi Lavish Luxe,

Thank you so much for your kind words! We're thrilled to hear that Anya provided excellent support and made sure everything was clear for you. We'll be sure to pass along your appreciation. If you ever need assistance again, don't hesitate to reach out! ❤️

March 2, 2024

This app very great and the support team is very great and responsive as well. I want to give a special thanks to my guy Joel for bringing clarity to my personal concerns.

Audaciouz Lifestylez
United States
About 2 months using the app
ShopSocial, Inc. replied March 4, 2024

Hi Audaciouz Lifestylez,

Thanks a bunch for the awesome feedback! 🚀 We're thrilled to hear you're loving the app and our support team, especially Joel, who's dedicated to making sure your experience is nothing short of fantastic! Cheers to clarity and great vibes! 🥂

February 28, 2024

five star to Joel his been helping me a lot with every question or concern the i have .

Peach Moon
United States
About 1 month using the app
ShopSocial, Inc. replied March 1, 2024

Hi Peach Moon,

Thrilled to hear you've had such a positive experience with Joel! 🌟 We're here to help with any questions or concerns you may have. Thanks for the stellar review!