Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

November 19, 2023

Czar is the best, I appreciated the time she took with me in a postivite way.

AMP'S LATEST FASHION
United States
8 months using the app
ShopSocial, Inc. replied November 21, 2023

Hi AMP'S LATEST FASHION,

Absolutely thrilled to hear that you had a positive experience with Czar! 🌟 We're lucky to have her on our team. If you ever need assistance again, feel free to reach out. Cheers to smooth sailing ahead! 🚀

January 23, 2024

I was facing an issue with connecting my Shopify store to Trendsi. I contacted the support team & they were quick to respond & helped me resolved this issue. Anya was very helpful, she helped setup my store & guided me through, until I had successfully connected my store to Trendsi.

PureGraceWear
United States
1 day using the app
ShopSocial, Inc. replied January 25, 2024

Hi PureGraceWear,

Thrilled to hear about your experience with our support team, and especially with Anya! 🌟 We're here to make sure your journey with us is nothing short of seamless. If you ever need more assistance, just give us a shout. ❤️

April 6, 2024

Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!

The Haven Collection
United States
About 10 hours using the app
ShopSocial, Inc. replied April 8, 2024

Hi The Haven Collection,

Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️

November 9, 2023

Chette was a very helpful. The customer service is an excellent touch.

HerFitStore
United States
5 months using the app
ShopSocial, Inc. replied November 11, 2023

Hi HerFitStore,

Thrilled to hear you found Chette helpful! We're all about excellent customer service – thanks for acknowledging that. If you ever need assistance again, we're here for you!

February 28, 2024

Anya was quick to respond and able to guide me in the direction I needed.

Iron Wood Fitnessga
United States
About 2 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello Iron Wood Fitnessga,

Thanks a bunch for your kind words! So glad Anya could assist you swiftly and get you on the right track. If you ever need more guidance, just send us a message! 😊

March 3, 2024

Im just starting with Trendsi and Anya was of very much help with all my questions.

Tulip
United States
9 days using the app
ShopSocial, Inc. replied March 4, 2024

Hello Tulip,

Thanks for your kind words! We're thrilled to hear that Anya provided such helpful assistance. Welcome to Trendsi, and here's to exciting times ahead! ❤️

November 10, 2023

Can't thank Czar enough. She was very helpful and we even shared something cool in common. Support answered very quickly and she was attentive and very nice to talk to. Recommended!

Uniretro
Israel
5 days using the app
ShopSocial, Inc. replied November 14, 2023

Hi Uniretro,

Hey there! 🌟 Thanks a million for your awesome review! We're thrilled Czar could make your experience special and that you found something cool in common. Speedy support and a friendly chat—it's the Trendsi way! 🚀 We appreciate your recommendation! If you ever need anything, we're here for you.

January 12, 2024

great customer service and support. Mary was amazing.

Daizy Face
United States
4 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Daizy Face,

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and support, especially with Mary. We'll make sure to pass along your compliments to her. If you ever need assistance again, we're here for you!

March 4, 2024

The customer service is amazing. Czarina Castaneda Is awesome

Gold Sea Treasures
United States
3 months using the app
ShopSocial, Inc. replied March 6, 2024

Hello Gold Sea Treasures,

Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Czarina Castaneda. We'll be sure to pass on your compliments to her. If there's anything else we can do for you, just let us know! 😊

April 24, 2024

Just Installed the app to my store. Had few issues understanding how this works and setting up Trendsi with shopify (inventory location related query). Dave turned out to be very helpful and quick in answering to my questions and helping out with my queries!!

Shopperbeats USA
United States
About 2 hours using the app
ShopSocial, Inc. replied April 25, 2024

Hello Shopperbeats USA

Thank you for installing our app and for sharing your experience! We're glad to hear that Dave was able to assist you promptly and effectively in understanding how Trendsi works and setting it up with your Shopify store.

Providing helpful and quick support is important to us, and we're thrilled that Dave could address your queries and guide you through the process. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!