Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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Chette was very helpful in fixing my concern with a code not working
Hi D'Janee Boutique,
Delighted to hear that Chette came to the rescue! 🚀 We're thrilled to have such a helpful team member. If you ever need assistance again, you know where to find us. 💙
I love the customer support. I were connected with Czar and she was great. I'm in love with Trendsi
Hello QuirkyVibes,
Thank you so much for your awesome feedback! We're thrilled to hear that you had a fantastic experience with Czar and that you're loving Trendsi. Our team is always here to provide top-notch customer support, so if you ever need anything else, just let us know. Happy shopping! 🌟💙
The customer service is amazing. Czarina Castaneda Is awesome
Hello Gold Sea Treasures,
Thank you so much for your kind words! We're thrilled to hear that you had an amazing experience with Czarina Castaneda. We'll be sure to pass on your compliments to her. If there's anything else we can do for you, just let us know! 😊
Best fashion dropshipping app. Customer service is great. Especially Mary who was very helpful. Mary is such a competent and nice person. We are happy to work with Trendsi.
Hi Heylo,
Thank you for the amazing review! 🌟 We're thrilled to hear you're loving our fashion dropshipping app and that Mary provided exceptional customer service. We'll make sure to pass along your kind words to her. Excited to continue working together with you on Trendsi
The support service is excellent, the manager Harold answered all my questions!
Hello Carestylebeauty
Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.
my client never received order months after purchase
Hello 31 Woman,
We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!
Update:
Hello 31 Woman,
As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.
Thank you!
Harold was a great help! second time I had to reach out for help today!!! Everyone has been great so far! Very knowledgeqable!
Hi The Haven Collection,
Thank you so much for your kind words! We're thrilled to hear that Harold provided excellent assistance for you not once, but twice today! Our team is dedicated to being knowledgeable and helpful, and we're delighted to have met your expectations. If you ever need assistance again, don't hesitate to reach out. Have a fantastic day! ❤️
Easy Site to add to your online Store.
Hi Kell & Co.,
Thanks for the shout-out! Glad you found our platform user-friendly. We're all about making online selling a breeze! 💪
This company has bad customer service. After 4 different situations, I'm deleting them from my store.
Hi Iamglytja,
We're genuinely sorry to hear about your experience. We're committed to providing top-notch customer service, and it's disheartening to learn we fell short. Your feedback is crucial for improving, and we'd love the opportunity to make things right. Don't hesitate to get in touch with us directly so we can address your concerns and regain your trust. 🌟
Joel was great. Answered my question and was very patient with me.
Hi Olivia Wilds,
Thanks so much for the shoutout! I'm thrilled to hear that Joel was able to help you out with patience and expertise. We're here whenever you need us again!