Reviews (3,435)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, particularly noting team members like Joel and Harold for their responsiveness. The app is user-friendly, facilitating easy integration with Shopify, product additions, and inventory management. Merchants appreciate the quality and variety of fashionable products, which enhance customer satisfaction and encourage repeat business. Key features include efficient order processing and fulfillment, quick shipping, and filters for US-based items. Additional benefits like sample purchasing and access to high-quality marketing images support business growth. The 24/7 chat support is especially helpful for new merchants needing immediate assistance.

January 10, 2024

my client never received order months after purchase

31 Woman
United States
4 months using the app
ShopSocial, Inc. replied January 11, 2024

Hello 31 Woman,

We're genuinely sorry to hear about the delay in receiving your order. 😔 Our team is here to help resolve this issue ASAP. Please reach out to our customer support, and we'll make sure to get things sorted out for you!

Update:

Hello 31 Woman,

As per investigating, the order you were pertaining to was not checked out from your Trendsi app hence it was not shipped to your customer. We will reach out to you via email for more information on how this can be avoided in the future.

Thank you!

January 11, 2024

Chette was very helpful in fixing my concern with a code not working

D'Janee Boutique
United States
14 days using the app
ShopSocial, Inc. replied January 12, 2024

Hi D'Janee Boutique,

Delighted to hear that Chette came to the rescue! 🚀 We're thrilled to have such a helpful team member. If you ever need assistance again, you know where to find us. 💙

March 12, 2024

Czar was a great agent went above and beyond

fly quality
United States
4 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello fly quality,

Thank you for the glowing feedback! We're thrilled to hear that Czar exceeded your expectations. Here's to more outstanding service in the future!

September 30, 2023

Trendsi is great, many great products, easy to use and great customer support. Gretle has helped me with all my questions and has resolved any issues

The Gifting Gallery
United States
4 months using the app
ShopSocial, Inc. replied October 2, 2023

Hello The Gifting Gallery

Thank you for your fantastic review! We're thrilled to hear that you find Trendsi great, with a wide range of products and easy-to-use features.

We're proud to have Gretle on our team, and we're glad to know that she has been able to assist you with your questions and resolve any issues. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to support you!

November 19, 2023

Czar is the best, I appreciated the time she took with me in a postivite way.

AMP'S LATEST FASHION
United States
8 months using the app
ShopSocial, Inc. replied November 21, 2023

Hi AMP'S LATEST FASHION,

Absolutely thrilled to hear that you had a positive experience with Czar! 🌟 We're lucky to have her on our team. If you ever need assistance again, feel free to reach out. Cheers to smooth sailing ahead! 🚀

October 16, 2023

Chette walked me through Trendsi's shipping costs and answered other questions, Very Helpful and quick at answering queries. Thank you so much Chette.

VANILLA FASHION HOUSE
United States
2 months using the app
ShopSocial, Inc. replied October 18, 2023

Hello VANILLA FASHION HOUSE,

Thank you for the kind words! We're thrilled to hear that Chette provided you with excellent service and addressed your questions promptly. We appreciate your support and hope to assist you again in the future. Have a fantastic day!

October 20, 2023

Very fast and helpful response from Gretle!

SWANKINI
United States
About 1 year using the app
ShopSocial, Inc. replied October 24, 2023

Hello SWANKINI,

Thank you for your kind words! We're thrilled to hear that Gretle provided you with a speedy and helpful response. If you ever need assistance again, don't hesitate to reach out. We're here to help!

October 7, 2023

Trendsi is wonderful drop shipping platform . I m setting up my first store with them."Raymart". is the person helping me for my concern and doubt.

barun exclusive
United States
About 2 months using the app
ShopSocial, Inc. replied October 8, 2023

Hi barun exclusivem

Thank you for sharing your positive experience with Trendsi! It's great to hear that Raymart has been assisting you effectively. Wishing you success with your first store! 🚀

February 7, 2024

Harold was absolutely awesome, he walked me through the process of setting up my shipping! He was overall amazing and patient with me. Thanks for the extrodinary customer service.

Rowe Kitty Fashion
United States
About 16 hours using the app
ShopSocial, Inc. replied February 10, 2024

Hello Rowe Kitty Fashion,

Thank you so much for the glowing review! We're thrilled to hear that Harold provided you with exceptional customer service and made the shipping setup process a breeze. We'll be sure to pass along your kind words. Here's to more smooth sailing ahead! 💙

September 24, 2023

Gretle was very helpful and patient when answering my questions.

Dama Boutique
United States
11 months using the app
ShopSocial, Inc. replied September 25, 2023

Hello Dama Boutique,

Thank you for your kind words! We're delighted to hear that Gretle provided you with excellent assistance. If you have any more questions in the future, don't hesitate to reach out. We're here to help! ❤️