Reviews (3,629)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

January 24, 2024

Mary was so helpfully! Walked through everything and answered all my questions!

Apricot Lane Duluth
United States
12 days using the app
ShopSocial, Inc. replied January 25, 2024

Hello Apricot Lane Duluth,

Thank you for your kind words! We're glad Mary could assist you and address all your questions. If you have any more, feel free to ask!

January 28, 2024

Spoke with Jules and he was SO helpful and quick to respond. Very pleasant to work with!

castle creations boutique
United States
13 days using the app
ShopSocial, Inc. replied January 30, 2024

Hi castle creations boutique,

Thank you for your kind words! We're delighted to hear that Jules provided helpful and prompt assistance. It was a pleasure working with you too! ❤️

January 10, 2024

Anya was very supportive from our chat

Shoperrz
India
About 1 month using the app
ShopSocial, Inc. replied January 11, 2024

Hello Shoperrz,

Thrilled to hear that Anya provided fantastic support during your chat! 😊 We're here to make your experience top-notch. If you have any more questions or need assistance, feel free to reach out. Cheers to great success ahead! 🥂

April 25, 2024

Great service.
Very kind and offers fast shipping.

Ell Soll Fashion
Israel
About 2 hours using the app
ShopSocial, Inc. replied April 26, 2024

Hello Ell Soll Fashion,

Thanks for the awesome review! We're thrilled you enjoyed our service and fast shipping. We're always here to spread kindness and get your orders to you pronto! 😊🚀

March 15, 2024

Thank you Jules !!

Glamovia
United States
3 months using the app
ShopSocial, Inc. replied March 19, 2024

Hi Glamovia,

Thanks a million! Your feedback lights up our day! 🌟

January 20, 2024

I will say Joel in Customer Service Chat was Amazing! He was super helpful with all of my 500 questions and walked me through how to get my TikTok set up and also how to get my shopify shipping updated. He was amazing and stayed with me the entire time with no long waits between!

Minx Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied January 23, 2024

Hello Minx Boutique,

Thrilled to hear about your positive experience with Joel! 🌟 We're delighted he could assist you smoothly with all your queries and guide you through setting up TikTok and updating Shopify shipping. Thanks for sharing your feedback, and if you have any more questions, feel free to reach out.

December 9, 2023

I am new to Trendsi and was having issues setting up shipping. I contacted Trendi and Raymart was able to help be solve my issue. I think I am going to really enjoy this app.

ShopBeFearless
United States
About 3 hours using the app
ShopSocial, Inc. replied December 12, 2023

Hello ShopBeFearless,

Thrilled to hear you had a positive experience, and welcome to Trendsi! 🚀 Raymart and the team are here to make your journey smooth. Happy selling, and don't hesitate to reach out if you need anything else. Cheers to your success! 🥂💙

February 12, 2024

Great Service

Boujee Boutique
United States
7 months using the app
ShopSocial, Inc. replied February 14, 2024

Hi Boujee Boutique,

Thank you! We're thrilled to hear you had a great experience with us! 😊 If you need our assistance, feel free to reach out.

March 22, 2024

Estoy comenzando con ustedes su atención al cliente muy buena eso es primordial. A medida que siga ejecutando en la aplicación seguiré dando mis reseñas

PAO'S
United States
4 months using the app
ShopSocial, Inc. replied March 26, 2024

Hi PAO'S,

We are very happy to know that you are starting your experience with us and that you are satisfied with our customer service! We look forward to continuing to accompany you on your journey and receive more of your reviews as you explore our app! Thank you for choosing us! 🌟

¡Nos alegra mucho saber que estás comenzando tu experiencia con nosotros y que estás satisfecho con nuestro servicio al cliente! ¡Estamos ansiosos por seguir acompañándote en tu viaje y recibir más de tus reseñas mientras exploras nuestra aplicación! ¡Gracias por elegirnos! 🌟

March 12, 2024

Czar was a great agent went above and beyond

fly quality
United States
4 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello fly quality,

Thank you for the glowing feedback! We're thrilled to hear that Czar exceeded your expectations. Here's to more outstanding service in the future!