Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

Edited May 25, 2022

I have used Trendsi for a couple of months and have nothing but great things to say. Excellent service. Angelo answered all my questions quickly. I highly recommend. Adding to my review after using Trendsi for 7 months. They are fantastic! Real time support that is quick to respond to my concerns and questions (Thank you, Gretle). I am so happy I found Trendsi to expand my business.

DD & MALI
United States
About 3 years using the app
ShopSocial, Inc. replied October 21, 2021

Hi DD & MALI,

Thank you so much! We will be sure to relay your kind words to Angelo and please don't hesitate to reach out again when you need help.

Edited September 27, 2021

Just got off a meeting with Jaylene. She was fantastic, energetic and had a stellar answer for each and every one of my questions. Beyond that, Trendsi is the Dropshipping app I have been searching for. The interface is extremely user friendly, the process is super convenient with automatic product integration, and most importantly its priced based off its individual products instead a subscription. A crucial feature that's hard to find elsewhere. Thanks Trendsi, I look forward to doing more business with ya'll in the future. DJW - Leovis LLC Im here to update my review and show some appreciation to Trendsi Support specialist Karen! She's insanely fast at replying and beyond helpful. Thanks again Trendsi, keep up the great work!

Leovis
United States
About 3 years using the app
ShopSocial, Inc. replied September 10, 2021

Hello Leovis,

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

Edited July 13, 2024

Trendsi is awesome, highly recommend. =)

BajaTiki
United States
About 3 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, BajaTiki

We are thrilled that Lorie was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

Edited March 30, 2023

Love this app, easy to use, highly recommend talking to Mary.
Very good customer service if you need help with it. Get it!

Belo Glo Boutique
United States
About 3 years using the app
ShopSocial, Inc. replied June 1, 2021

Hi Belo Glo Boutique,

Thank you for your review. We are glad that you enjoy using Trendsi. Let us know if you have any additional feedback or question. We are always here to help.

Edited December 4, 2021

Hi Lee!! Thank you for helping me out checking the status of my order, you were fast and professional> Thank you so much

Herly's chic
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 29, 2021

Hi Herly's chic,

A thousand thanks for your review! We are so happy that Charmaine was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

April 8, 2022

This company is flat out hands down the best on shopify for Dropshipping. I have been up late at night with orders as well as with random overseas orders getting them straighten out, and I'm here to tell you Hazel was amazing to work with. Even if something is messed up on my end they handle it right away and stay InTouch to make sure its done. Grade A Customer Service.

Price Connection
United States
Almost 3 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Price Connection

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

October 20, 2023

Customer support is excellent. My agent Czar was able to answer all my questions and was patient with me. AI definitely recommend this app.

Boho Borne
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 24, 2023

Hello Boho Borne,

That's fantastic to hear! We're thrilled that Czar provided you with such outstanding support. Thank you for the glowing recommendation! We're here to assist you anytime. 😊🌟

April 22, 2022

I love Trendsi! The app is so easy to use, and the customer service is great especially Kat! I wish they had free returns!

AT Fashionista Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied April 24, 2022

Hi, AT Fashionista Boutique

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

Edited August 16, 2024

11/8/2021
I found myself in need of some help again, and this time I was assisted by Jac. He was amazing too! In a matter of a few minutes, Jac easily advised me of my problem online. Problem solved in less than 10 minutes. It was a big deal for me, as I had no idea what was going on. I am so pleased with Trendsi and you customer service reps. I truly feel, they are the BEST!!! So Very Patient. Thank you JAC!!!! I was looking for an easy way to upgrade my website, and Trendsi looked like just what I needed. I needed to understand the process better. I reached out to Trendsi chat, and I received very informative information from Maria. She was awesome. I one point my internet dropped, but when I was able to reboot, Maria was right there waiting. Thank you Maria!!!

8/16/2024

I was lucky enough to get Raymart to assist me with questions about the post of a dropship order. I needed to understand the process better. Raymart was able to answer all of my questions, and provide a bit more helpful information. I truly appreciate his expertise. He's excellent!!! Thank you Raymart!!! 10 Stars... if possible!!

Leslie's Lovely Luxuries
United States
Almost 3 years using the app
ShopSocial, Inc. replied November 7, 2021

Hi Leslie's Lovely Luxuries,

We are so stoked to read your awesome review! Fast and easy shipping, user friendly app and amazing customer support is something that we take pride in so your review has certainly made our day. Please continue to reach out, we are here to help! 💛

March 2, 2022

Mia was great with helping me figure out how to get my shipping together for my customers. I truly enjoy this App. Thank you.

Via MiniMe Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Via MiniMe Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.