Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

March 2, 2022

Mia was great with helping me figure out how to get my shipping together for my customers. I truly enjoy this App. Thank you.

Via MiniMe Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Via MiniMe Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 1, 2021

I wanted to get an update on my dropshipping orders and without hesitation Angelo went and checked on my orders for me to see if he could see anything different. However sometimes the order does not update correctly on my end. I wanted to thank him for his help and showing up for work.

Humble Me
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 5, 2021

Hi Humble Me,

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Angelo. Feel free to reach out whenever you need any help.

Edited February 14, 2024

Great App I strongly recommend. You always find great support and customer service!!

LK’s Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied July 13, 2022

Hi, LK’s Boutique

Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

April 29, 2021

I've been using Trendsi App when I first saw it last year and I love what this company is doing. I plan on moving all my products with Trendsi and work exclusively with them to create my brand. So this review was mainly for Sherman. I had some problems with shopify and he was super super helpful in getting the problem fixed for me. Was very pleasant to talk to him over zoom. Not only did he fix the problems, but he was also able to share some insights on whats to come for this young company and I am super excited to grow with them. Also I follow up on their blog and updates on facebook and I see very good features that you don't find in any other dropshipping app for content and marketing!

Popstry
United States
Almost 3 years using the app
ShopSocial, Inc. replied May 2, 2021

Hi Popstry,

Thank you for your review. We are glad that you enjoy using Trendsi and we will continue to make your experience better at Trendsi. Just let us know if you have any additional and questions, and don't forget to book a training with us :)

March 28, 2022

amazing. my favorite app for dropshipping, after finding trendsi I deleted my other dropshipping apps. Lee helped me a lot with some issues. Im so happy we have trendsi now

Saliyafashion
Canada
Almost 3 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Saliyafashion

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

September 22, 2021

I had an issue with several customer addresses saying there is no delivery to the address that they provided when placing an order for a Trendsi item. Upon reaching out to Trendsi, Gretle quickly did some troubleshooting to find a fix for the problem. I am very appreciative for her help and guidance. I love the app and look forward to success with it!

Southernology Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied September 27, 2021

Hi Southernology Boutique,

We are thrilled that Gretle was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

Edited August 15, 2024

Thank you so much Charles for your help.

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Thank you so much, Lorie. I highly appreciate your help and support.
Firas
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Mine heartily thanks Angelo, Miles, and all the support team, for their excellent customer service. SOLOstyle
Firas
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Thank you so much, Maria. Your support was significant and very helpful. Firas

SOLOstyle
Germany
Almost 3 years using the app
ShopSocial, Inc. replied November 7, 2021

Hi SOLOstyle,

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to the team!

Edited March 7, 2022

Sherwin was amazing today!! I was having issues adding products from my trendsi app to my store. He was able to help me figure out what I was missing on the catalog part of my shopify store. Turns out it was a shopify issue but Sherwin knew how to fix the problem without me having to contact shopify again. I'm so thankful he was able to help so now I can start adding new product to my online store! Thanks Sherwin!!

enchantedblossomboutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 29, 2021

Hi enchantedblossomboutique,

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

September 23, 2021

I'm fairly new to Trendsi and always have a lot of questions!! I've zoomed and chatted with them and they have always been so quick to respond and assist. Today I had an issue with my shipping rates and chatted with Gretle. She was so patient and kind. We were able to fix my issue!

NeaLayne
United States
Almost 3 years using the app
ShopSocial, Inc. replied September 27, 2021

Hi NeaLayne,

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products, but support you in all aspects of your business.

June 1, 2022

I really like this App and the customer service is awesome. Mia was so helpful and answered all my questions expediently! Glad I found this app! The FashionURStyle Team

FashionURStyle
United States
Almost 3 years using the app
ShopSocial, Inc. replied June 2, 2022

Hi, FashionURStyle

Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.