Reviews (3,486)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

April 8, 2022

This company is flat out hands down the best on shopify for Dropshipping. I have been up late at night with orders as well as with random overseas orders getting them straighten out, and I'm here to tell you Hazel was amazing to work with. Even if something is messed up on my end they handle it right away and stay InTouch to make sure its done. Grade A Customer Service.

Price Connection
United States
Almost 3 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Price Connection

We are beyond grateful for your kind and INCREDIBLE review. It is our mission to help you accelerate your business to the next level and we're here to make sure that you will enjoy the fun parts of your business. Please reach out again!

April 22, 2022

I love Trendsi! The app is so easy to use, and the customer service is great especially Kat! I wish they had free returns!

AT Fashionista Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied April 24, 2022

Hi, AT Fashionista Boutique

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

Edited August 16, 2024

11/8/2021
I found myself in need of some help again, and this time I was assisted by Jac. He was amazing too! In a matter of a few minutes, Jac easily advised me of my problem online. Problem solved in less than 10 minutes. It was a big deal for me, as I had no idea what was going on. I am so pleased with Trendsi and you customer service reps. I truly feel, they are the BEST!!! So Very Patient. Thank you JAC!!!! I was looking for an easy way to upgrade my website, and Trendsi looked like just what I needed. I needed to understand the process better. I reached out to Trendsi chat, and I received very informative information from Maria. She was awesome. I one point my internet dropped, but when I was able to reboot, Maria was right there waiting. Thank you Maria!!!

8/16/2024

I was lucky enough to get Raymart to assist me with questions about the post of a dropship order. I needed to understand the process better. Raymart was able to answer all of my questions, and provide a bit more helpful information. I truly appreciate his expertise. He's excellent!!! Thank you Raymart!!! 10 Stars... if possible!!

Leslie's Lovely Luxuries
United States
Almost 3 years using the app
ShopSocial, Inc. replied November 7, 2021

Hi Leslie's Lovely Luxuries,

We are so stoked to read your awesome review! Fast and easy shipping, user friendly app and amazing customer support is something that we take pride in so your review has certainly made our day. Please continue to reach out, we are here to help! 💛

March 2, 2022

Mia was great with helping me figure out how to get my shipping together for my customers. I truly enjoy this App. Thank you.

Via MiniMe Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Via MiniMe Boutique

We are so happy to hear that you love all that Trendsi has to offer. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 1, 2021

I wanted to get an update on my dropshipping orders and without hesitation Angelo went and checked on my orders for me to see if he could see anything different. However sometimes the order does not update correctly on my end. I wanted to thank him for his help and showing up for work.

Humble Me
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 5, 2021

Hi Humble Me,

Thanks so much for your review! We always want to offer the best services, and we are glad we could help you so far. We'll make sure to pass along the compliments to Angelo. Feel free to reach out whenever you need any help.

Edited February 14, 2024

Great App I strongly recommend. You always find great support and customer service!!

LK’s Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied July 13, 2022

Hi, LK’s Boutique

Thank you for your review and we are glad that Gretle was able to help you with all your questions. We'll make sure to pass along the compliments! Please pop by our support anytime if you need us for any questions or help.

April 29, 2021

I've been using Trendsi App when I first saw it last year and I love what this company is doing. I plan on moving all my products with Trendsi and work exclusively with them to create my brand. So this review was mainly for Sherman. I had some problems with shopify and he was super super helpful in getting the problem fixed for me. Was very pleasant to talk to him over zoom. Not only did he fix the problems, but he was also able to share some insights on whats to come for this young company and I am super excited to grow with them. Also I follow up on their blog and updates on facebook and I see very good features that you don't find in any other dropshipping app for content and marketing!

Popstry
United States
Almost 3 years using the app
ShopSocial, Inc. replied May 2, 2021

Hi Popstry,

Thank you for your review. We are glad that you enjoy using Trendsi and we will continue to make your experience better at Trendsi. Just let us know if you have any additional and questions, and don't forget to book a training with us :)

March 28, 2022

amazing. my favorite app for dropshipping, after finding trendsi I deleted my other dropshipping apps. Lee helped me a lot with some issues. Im so happy we have trendsi now

Saliyafashion
Canada
Almost 3 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Saliyafashion

Your review made our day! We work really hard to offer the best service so you can enjoy the fun parts of your business and we made it our mission to help your business reach its full potential! Please reach out to our team 24/7 for any help needed!

September 22, 2021

I had an issue with several customer addresses saying there is no delivery to the address that they provided when placing an order for a Trendsi item. Upon reaching out to Trendsi, Gretle quickly did some troubleshooting to find a fix for the problem. I am very appreciative for her help and guidance. I love the app and look forward to success with it!

Southernology Boutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied September 27, 2021

Hi Southernology Boutique,

We are thrilled that Gretle was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.

Edited August 15, 2024

Thank you so much Charles for your help.

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Thank you so much, Lorie. I highly appreciate your help and support.
Firas
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Mine heartily thanks Angelo, Miles, and all the support team, for their excellent customer service. SOLOstyle
Firas
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Thank you so much, Maria. Your support was significant and very helpful. Firas

SOLOstyle
Germany
Almost 3 years using the app
ShopSocial, Inc. replied November 7, 2021

Hi SOLOstyle,

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to the team!