Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

Edited March 7, 2022

Sherwin was amazing today!! I was having issues adding products from my trendsi app to my store. He was able to help me figure out what I was missing on the catalog part of my shopify store. Turns out it was a shopify issue but Sherwin knew how to fix the problem without me having to contact shopify again. I'm so thankful he was able to help so now I can start adding new product to my online store! Thanks Sherwin!!

enchantedblossomboutique
United States
Almost 3 years using the app
ShopSocial, Inc. replied October 29, 2021

Hi enchantedblossomboutique,

We appreciate the review and so happy that our CS team was able to to assist you with your needs. Feel free to reach out to our 24/7 support team again!

September 23, 2021

I'm fairly new to Trendsi and always have a lot of questions!! I've zoomed and chatted with them and they have always been so quick to respond and assist. Today I had an issue with my shipping rates and chatted with Gretle. She was so patient and kind. We were able to fix my issue!

NeaLayne
United States
Almost 3 years using the app
ShopSocial, Inc. replied September 27, 2021

Hi NeaLayne,

Welcome to Trendsi and we are so glad you enjoy our services so far. We want to provide not only products, but support you in all aspects of your business.

June 1, 2022

I really like this App and the customer service is awesome. Mia was so helpful and answered all my questions expediently! Glad I found this app! The FashionURStyle Team

FashionURStyle
United States
Almost 3 years using the app
ShopSocial, Inc. replied June 2, 2022

Hi, FashionURStyle

Thanks a lot for your review! We always try to offer the best service, and we are glad you enjoy your experience with Trendsi. Let us know anytime if you have any questions or feedback, we are always here to help.

Edited February 17, 2022

Customer Support was kind and fast. In particular, Angelo, Harold and Gretle, answered my questions promptly and courteously. They have a wonderful selection of clothes with fast shipping times

TIA Trends
United States
Over 2 years using the app
ShopSocial, Inc. replied December 3, 2021

Hi TIA Trends,

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to Angelo & Gretle. Cheers!

December 28, 2021

I've been transitioning over to Trendsi from Oberlo and I love it so much! The branded invoices are great and the automatic order fulfilling is amazing. It's everything I've been looking for in a dropshipping app. The 24/7 support chat is great too and Gretle really helped me out tonight. Love!

Westware
United States
Over 2 years using the app
ShopSocial, Inc. replied December 31, 2021

Hi Westware,

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

February 15, 2022

Been using this app for a while now and have also purchased their products. I like what I've seen and what I have ordered for myself. Shipping time is fantastic. Customer service is great and the option to be alerted on items being restocked is very helpful. I've had a few jewelry sales and customers have been happy. I usually shop on Shein, but since finding this. I have been shopping on here a lot more often. Thank you.

Kraftz-N-Giftz
United States
Over 2 years using the app
ShopSocial, Inc. replied March 15, 2022

Hello Kraftz-N-Giftz

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to the rest of the team.

April 14, 2022

Super helpful, great customer service, especially Kat, she was so sweet and nice, good quality products to choose from. Overall great experience.

Dash G Boutique
United States
Over 2 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Dash G Boutique

Thank you so much for the kind review, our goal is not only to be a supplier but to provide great software and service. We will make sure to pass along the compliments to Kat. Please reach out to us whenever you need more help!

June 3, 2023

I was highly impressed with Raymart ! He responded to my message in less than a minute. He fixed my request with no problem. My customer used her old address and needed it to changed to her new address after the order had been submitted. Raymart got it changed for me. I appreciated his professionalism.

Vain Kind
United States
Over 2 years using the app
ShopSocial, Inc. replied June 3, 2023

Hi, Vain Kind

Thank you so much for the review! We will do our best to keep supporting your business growth. Please don't hesitate to reach out with questions and feedback.

Edited April 24, 2023

Thank you for providing me with all information I need it.
And I'm so happy to work with Trendsi. very good App.

bestfashion mn
United States
Over 2 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, bestfashion mn

Thank you so much for your review and please don't hesitate to reach out any time you need help!

Edited August 25, 2021

I am very excited about working with Trendsi. Jaylene answer all my questions and also gave helpful information which will drive my store upwards.

Halo Dream Scents LLC
United States
Over 2 years using the app
ShopSocial, Inc. replied August 26, 2021

Hi Halo Dream Scents LLC,

Thank you for your review! We are glad to be able to help, and we look forward to working with you and growing your sales together! Feel free to reach out if you have any questions or feedback.