Reviews (3,487)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.
Refine
-
By rating
Customer chat is always quick, pleasant, and helpful. Gretie assisted me today, and she answered my inquiry perfectly. Thank you!
Hi kalylily.com,
We appreciate your review and thank you so much for the kind words. We encourage you to reach out again whenever you need us!
Karen, in customer service is the absolute best! I cannot express how great she is!! Helpful and fast... almost instantly responds and resolves all issues. Working with her and this company has been the greatest experience!
Hi Shop Sydney Sue,
The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Karen has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛
Great customer service! Gretle was very helpful and understanding of my situation and resolved my issue right away.
Hi Gracious Lane Boutique,
We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!
I have been using Trendsi for about a year now and usually never have any issues however this time I needed some assistance with tracking and locating an order. I contact support and I must say Angelo helped me in less than five minutes to locate my customers package. This means a lot!! I love this drop shipping company!!
Hi, Foot Kandi by Kisha LLC
We are thrilled that Angelo was able to assist you with your issues and we appreciate your kind review. Trendsi is here to support you all the way, so please do not hesitate to reach out again.
I absolutely love this app. It is super easy to use. You can add items directly to your store with ease. Not to mention their quick response with any issues that may come up. I had canceled an order not meaning to and Angelo Carlo literally walked be through all I had to do, with so much professionalism and patience. I can't thank him enough.
Hello B Superlative,
Thank you so much for the kind review and our goal is not only to be a supplier, but to provide great software and service. Please reach out to us whenever you need more help!
Hands down the best app and the best staff! This app is so easy to use and just makes life easier, the customer service is great as well. Thank you Trendsi team.
Hi Elle-Monroe,
Thank you for your review and it's our great pleasure to serve online sellers like you. Let us know if you have any additional feedback or questions. Thanks again for finding us :)
I've been using Trends for my store for a couple of months now and so far I haven't had any glitches. They're very communicative in terms of shipping dates and delays that might occur and offer other solutions for your store. Angelo helped answer all my questions about the delay due to Chinese New Year. So far a good experience.
Hi Milkyviolet,
Thank you for taking the time to leave us with such a great feedback. We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please reach out again to our 24/7 customer support!
Lee was so amazing with helping me this evening. All of my questions were answered and I left feeling really good about the service I was provided.
Hi The Shine Boutique by LaTasha, LLC,
Thank you for your review. We are glad that you enjoy using Trendsi. As your trusted partner, we will always be here to help, and can't wait to grow your fashion business together. Just let us know if you have any additional feedback or questions.
It was nice interacting with a representative "Miles". She was very knowledgeable and walked me through the steps very nicely. Great Job!
Hi Inspiren-Ezone,
Thank you so much for your review! We really want to make things as easy as possible for online sellers, so we're glad that we've been helpful so far. Please don't hesitate to reach out with any questions or feedback.
Awesome support from Karen on processing orders for Beta International Shipping! She absolutely rocks!!
Hi StylzRack,
We are so happy that you appreciate our Customer Support team. Please do not hesitate to reach out again whenever you need help.