Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

December 15, 2022

Had some trouble with an order being partially delivered. Trendsi worked so quickly to resolve the issue and made my customer happy.

Stacy Created
United States
Over 2 years using the app
ShopSocial, Inc. replied December 27, 2022

Hi, Stacy Created

We are glad our team was able to resolve your issue right away. Thank you for taking the time to leave us a review and reach out to us anytime you need more help.

Edited April 18, 2024

I am new to the ecommerce/dropshipping world and there is SO much to learn! Angelo Carlo and Norah Zhao have gone above and beyond for me to help however they can. They are always very quick to respond to my messages and inquires, have provided suggestions for my business when I've requested, and just overall been a great resource for me on my journey. I will always be thankful for them and would highly recommend to anyone. Great customer service!!

Calico Rose Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied April 6, 2023

Hi, Calico Rose Boutique

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help.

March 18, 2022

I contacted Trendsi through the chat for assistance placing my first order. Harold was very knowledgeable, Polite & prompt. He walked me through the process & the transaction went smoothly. I love this app & would definitely recommend it.

Lady Cre8trix
United States
About 2 years using the app
ShopSocial, Inc. replied March 24, 2022

Hi, Lady Cre8trix

Congratulations on your first order and we are excited to see more orders from you! We are glad that Harold was able to help you, one of our priorities is to ensure that customer support will always be here to support our lovely sellers like you. We will make sure to pass along the compliments to Harold.

June 22, 2021

I used this app for around 2 months. all that I can say is that the app is so easy to use. their products are so quality and I did not get any return requests till now. the biggest advantage is the support team. I had a problem and the support team was helping 24/7 till the problem is solved. I truly recommend this app

Crystalwardrobe.com
United States
About 2 years using the app
ShopSocial, Inc. replied June 27, 2021

Hi Crystalwardrobe.com,

Thanks so much for your review! We are so glad that you enjoy using Trendsi so far! We are always looking to bring you more choices of quality products, and we are always here to help. Please don't hesitate to reach out if you have any questions or feedback!

Edited January 3, 2023

Great customer service Lorie. She answer my issue very easy. She was very patient Highly recommended. Thank you

Veganshoppers
United States
About 2 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Veganshoppers

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

September 29, 2023

I am just starting out with this amazing app and the customer service is around the clock and ready to assist. Chette is great! I would like to have her as my personal rep but they are all great.

SNUGLYBABE
United States
About 2 years using the app
ShopSocial, Inc. replied October 2, 2023

Hello SNUGLYBABE

Thank you for your kind words! We're thrilled to hear that you're enjoying your experience with our app and that our customer service team, especially Chette, has been there for you around the clock.

Please know that our entire team is dedicated to assisting you whenever you need help. If you ever have more questions or need further assistance in the future, please don't hesitate to reach out. We're here to support your journey!

March 29, 2022

Gretle was amazing!! She was so much help! So glad she was patient and so helpful!! Thank you so much!

Route 6 Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Route 6 Boutique

Thank you for leaving us a review and we are so glad that you find our team helpful. Please continue to reach out for any help needed. We are available to assist you 24/7!

May 29, 2021

Great App and Supplier. They have a nice collection of products. Their team is also great! It is a pleasure working with them.

XooKool
United States
About 2 years using the app
ShopSocial, Inc. replied June 1, 2021

Hi XooKool,

Thank you so much for your review. We are glad that you enjoy using Trendsi and we will continue to improve our service to better serve you. Feel free to reach out if you have any additional question or feedback.

October 17, 2022

Honestly Trendsi is one of the best dropshipping so far very fast communication with the staff products are good Im happy so far

KARLASFASHION
United States
About 2 years using the app
ShopSocial, Inc. replied October 23, 2022

Hi, KARLASFASHION

Your review is so heartwarming, so thank you so much for leaving us your honest feedback. We love to welcome merchants like yourself and help you accelerate your business to the next level! Please connect with our customer support for any questions or help. We are available 24/7!

April 17, 2024

Recently I have faced some store connectivity issues and Mr. Harold, from customer support helped me a lot and they always gave prompt answer.

Demo Store
India
ShopSocial, Inc. replied April 19, 2024

Hello Demo Store,

Thanks for sharing! So glad to hear Harold could assist you swiftly. We're always here to keep you connected and happy!