Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

July 14, 2022

Hazel is fabulous and extremely helpful, the customer service of this app is superb! I am excited about using this app for my clothing business!

Soft Classic
United Kingdom
About 2 years using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Soft Classic

We are so delighted that Hazel was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

April 1, 2022

I have never worked with a dropshipper as good as trendsi, like seriously! From their facebook group to an awesome customer service in the app, they make every purchase transaction smooth! shout out Hazel for her attentive help with some concerns that I had. Truly appreciate it! I recommend trendsi for your dropshipping business.

Southern Peach
United States
About 2 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Southern Peach

We LOVE your review and we are so glad that Hazel was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7!

January 20, 2022

You never feel like just a number at Trendsi! Trendsi chat is everything a store owner needs for an added layer of peace of mind. I have used chat 3 times and each session was extremely helpful and went very smoothly. Had the pleasure of Gretle's assistance today and she answered all my questions and made me feel like I had value and that is what customer service is all about. ~ Rebecca at Barefooted Fox, LLC

Barefooted Fox, LLC
United States
About 2 years using the app
ShopSocial, Inc. replied January 24, 2022

Hello Barefooted Fox, LLC,

We are incredibly grateful that you took the time out to leave us an excellent and transparent review and thanks so much for giving us your take on how we are doing. It is our mission to accelerate your business's growth to the next level and we are so glad that Gretle was able to assist you. Please reach out again!

April 9, 2022

This app is one of my fav dropshipping apps. Customer service is A1. I especially appreciate Hazel with customer support.

Kay LaShae Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Kay LaShae Boutique

A thousand thanks for your review! We are so happy that Hazel was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

September 19, 2022

I contacted Trendsi via chat and spoke with Mia today, she was very informative and was able to promptly respond to my inquiry. Great to have good support from Trendsi! Thank you Mia for helping me.

AUGUST ESTHER
United States
About 2 years using the app
ShopSocial, Inc. replied September 25, 2022

Hi, AUGUST ESTHER

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Mia and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

June 7, 2022

I have been using this app for a few months and have had nothing but great customer service. Today I had Gretle help me and she was so much help getting my problem fixed!

Ashley’s Butter-Soft Leggings
United States
About 2 years using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Ashley’s Butter-Soft Leggings

We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

Edited April 2, 2023

I've had several orders from Trendsi, and they deliver with in the given timeframe. I reached out to CS, which answered quickly, and spoke with Czar, who was very polite and provided me with the information I requested. I also spoke with Lee, who was also very helpful. Great customer service and products.

TFC&H Co.
United States
About 2 years using the app
ShopSocial, Inc. replied April 5, 2023

Hi, TFC&H Co.

Czar really is a rockstar! Thank you so much for your kind words! We'll make sure to pass along the compliments to her. Please don't hesitate to reach out to our 24/7 support team again!

August 31, 2022

I reached out to Trendsi fro help with a technical issue on my back end. Lee was more than happy to help, pleasant and professional. Great Service THANK YOU !!!

Isis & Osiris
United States
About 2 years using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Isis & Osiris

Lee is a rockstar! Thank you so much for leaving us a review, your honest feedback matters to our team. If you need help, please feel free to pop by again. We are here for you 24/7! 💛

November 6, 2023

Just reached out to the 24/7 support chat and Erika was so kind and helpful
I love Trendsi and how prompt and efficient they are! :)

BOLT STYLEZ
United States
About 2 years using the app
ShopSocial, Inc. replied November 8, 2023

Hello BOLT STYLEZ,

That's awesome to hear! 🎉 We're thrilled Erika was able to assist you promptly. Thanks for your kind words and for loving Trendsi! If you ever need anything else, don't hesitate to reach out. Cheers to efficiency! 🚀

February 23, 2022

Love this app-great styles and lots of options. Really appreciate the full run sizes also. One of my customers accidentally entered her old address for shipping and Karen was able to quickly correct that to her new address. Thanks for saving the day!

The Sassy Lane
United States
About 2 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, The Sassy Lane

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. Karen is a rockstar! She really is amazing, isn't she? We'll make sure to pass along the compliments to her. 💕