Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 6, 2022

Fantastic app to utilize for dropshipping. The integration into Shopify is seamless and the product offerings are great. I've only had one minor issue when logging into the app, but Gretle was able to support me and solve my issue in a timely manner.

Style Truth
United States
About 2 years using the app
ShopSocial, Inc. replied April 12, 2022

Hi, Style Truth

Thank you so much for your review! We're so glad to hear that you enjoy using Trendsi so far and that we were able to help you. Feel free to reach out about anything, and we will continue to help you grow your online business.

March 7, 2022

Is my first time using this apps is so friendly and Mia helped me finish setting up my payment methods . I recommended.

Camali Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Camali Boutique

Thank you for your feedback! Mia is a rockstar! isn't she? We will make sure to pass along the compliments to her. Please do not hesitate to reach out again anytime you need help.

September 6, 2022

I used this app for my dropshipping and it has been great! Also, thank you Allan for being so helpful. :)

Chi Posh Online
United States
About 2 years using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Chi Posh Online

Thank you so much for your kind words! We'll make sure to pass along the compliments Allan. Please don't hesitate to reach out to our 24/7 support team again!

September 28, 2021

I just started using this app, but right off the bat the customer service has been stellar! Fast and very helpful, both Maria and Angelo guided me with precise info. and effectively solved my issues. Thanks to you both!

SWEET KISSIES BOUTIQUE
United States
About 2 years using the app
ShopSocial, Inc. replied October 5, 2021

Hi SWEET KISSES BOUTIQUE,

Thank you so much for your review! We're so happy that our team was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!

July 14, 2022

Hazel is fabulous and extremely helpful, the customer service of this app is superb! I am excited about using this app for my clothing business!

Soft Classic
United Kingdom
About 2 years using the app
ShopSocial, Inc. replied July 25, 2022

Hi, Soft Classic

We are so delighted that Hazel was able to provide you with the support that you need. Our customer service team is available to help you 24/7!

April 1, 2022

I have never worked with a dropshipper as good as trendsi, like seriously! From their facebook group to an awesome customer service in the app, they make every purchase transaction smooth! shout out Hazel for her attentive help with some concerns that I had. Truly appreciate it! I recommend trendsi for your dropshipping business.

Southern Peach
United States
About 2 years using the app
ShopSocial, Inc. replied April 4, 2022

Hi, Southern Peach

We LOVE your review and we are so glad that Hazel was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7!

January 20, 2022

You never feel like just a number at Trendsi! Trendsi chat is everything a store owner needs for an added layer of peace of mind. I have used chat 3 times and each session was extremely helpful and went very smoothly. Had the pleasure of Gretle's assistance today and she answered all my questions and made me feel like I had value and that is what customer service is all about. ~ Rebecca at Barefooted Fox, LLC

Barefooted Fox, LLC
United States
About 2 years using the app
ShopSocial, Inc. replied January 24, 2022

Hello Barefooted Fox, LLC,

We are incredibly grateful that you took the time out to leave us an excellent and transparent review and thanks so much for giving us your take on how we are doing. It is our mission to accelerate your business's growth to the next level and we are so glad that Gretle was able to assist you. Please reach out again!

April 9, 2022

This app is one of my fav dropshipping apps. Customer service is A1. I especially appreciate Hazel with customer support.

Kay LaShae Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Kay LaShae Boutique

A thousand thanks for your review! We are so happy that Hazel was able to assist you with your request. Please don't hesitate to reach out again if you need anything. We are available 24/7!

September 19, 2022

I contacted Trendsi via chat and spoke with Mia today, she was very informative and was able to promptly respond to my inquiry. Great to have good support from Trendsi! Thank you Mia for helping me.

AUGUST ESTHER
United States
About 2 years using the app
ShopSocial, Inc. replied September 25, 2022

Hi, AUGUST ESTHER

Thank you so much for taking time out of your day to leave us this sweet review! We will pass along the compliments to Mia and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

June 7, 2022

I have been using this app for a few months and have had nothing but great customer service. Today I had Gretle help me and she was so much help getting my problem fixed!

Ashley’s Butter-Soft Leggings
United States
About 2 years using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Ashley’s Butter-Soft Leggings

We're so happy that our team member was able to assist you. Please don't hesitate to reach out to our 24/7 support team again!