Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 29, 2022

Charmaine did a great job of getting my questions answered thoroughly and quickly. She was very polite and professional.

Seven Blessings Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied September 24, 2022

Hi, Seven Blessings Boutique

Yay! Your review means a lot to Charmaine so thank you so much for your kind words and your honest review! Please feel welcomed to reach out again any time you need! 💛

October 7, 2021

I have been very happy with the app. The integration works well with Shopify and there are a lot of options on the sight. Most of the representatives know what they are talking about. Angelo has been very helpful.

TikiTinky
United States
About 2 years using the app
ShopSocial, Inc. replied October 21, 2021

Hi TikiTinky,

We are so delighted to read your review, e always want to offer the best services, and we are glad we could help you so far. Feel free to reach out whenever you need any help.

July 24, 2022

This app is easy to use, and provide good support. I have a product question, and I started a chat, Gretle helped me at once. She is professional, and patient on helping me. I appreciate Gretle's timely help. Thank you. And with good support, makes me confident that when my customer has issue, I can get support from Trendsi on time as well.

MyPommy
United States
About 2 years using the app
ShopSocial, Inc. replied August 23, 2022

Hi, MyPommy

Thank you for taking the time to leave us such a fantastic review! We're happy to hear that you loved doing business with us. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. We'll make sure to pass along the compliments to Gretle!

Edited August 20, 2024

All Support has been so amazing! Gretle, Joel, Jenny, Kein, Angelo, Czar, Lee, Lorie, and Anya have all been absolutely wonderful and so helpful!

essereboutique
United States
About 2 years using the app
ShopSocial, Inc. replied August 23, 2022

Hi, essereboutique

We are so glad the team was able to help you! Feel free to contact us again when you need more help.

Edited February 20, 2024

Harold, answered my questions regarding duplication of downloaded products Thank You Harold

Hopeford Streams
Canada
About 2 years using the app
ShopSocial, Inc. replied February 7, 2023

Hi, Hopeford Streams

Exceptional customer service is very important to us and we are glad Chette was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

May 6, 2022

I LOVE the clothes and options I can offer my customers and beyond the fabulous wardrobe we build for women is the customer service....... I can't say enough great things about the guidance and support from customer care. Before I forget.....I love the quick shipping!!!

The Write To Wear
United States
About 2 years using the app
ShopSocial, Inc. replied May 15, 2022

Hi, The Write To Wear

Thank you so much for your kind words, we really appreciate it. We will make sure to pass along the compliments to our Customer Support team and if you ever need help again, please do not hesitate to reach out to our amazing 24/7 customer support! 😊

April 6, 2022

Gretle with customer support is extremely friendly and helpful. She offered quick responses to my questions. She needs a raise. A fantastic organization! Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly. This is no doubt the best app for beginner boutique owners.

Athens and Company
United States
About 2 years using the app
ShopSocial, Inc. replied April 13, 2022

Hi, Athens and Company

Thank you so much for your review. We will make sure to pass along the compliments to Gretle. We take pride in providing an excellent customer experience as this is one of our top priorities. Feel free to reach out again should you need any help!

Edited November 7, 2024

Intiating my first return today was kind of challenging to me. Yet harold was so helpful and understanding of the situation. I appreciate so much the prompt replies and cooperation provided by Trendsi Customer Service.

Whiicka
United States
About 2 years using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Whiicka

We're glad to hear that, one of our top priorities is to ensure that we can make e-commerce work seamlessly for our dearest sellers. Don't hesitate to reach out anytime should you have any questions ❤️

March 17, 2022

I have reached out to customer service for a simple question and the customer service was great! Harold was awesome and very helpful!

Goose n’ Bird Boutique
United States
About 2 years using the app
ShopSocial, Inc. replied March 23, 2022

Hi, Goose n’ Bird Boutique

We are so happy to hear that Harold was able to help you. Thank you for your kind review! Please don't hesitate to reach out if you have any questions or concerns.

October 2, 2021

This app is great. Delivery time is fast. And customer service is excellent. Staff Angelo Carlo was very helpful. Thank you!!

Thomasandkay
United States
About 2 years using the app
ShopSocial, Inc. replied October 5, 2021

Hi Thomasandkay,

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.