Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

August 19, 2022

I’ve been using this app for months now. They have beautiful clothes and from the samples I’ve gotten and feedback from my influencers, everything is great quality especially the bandage and bodycon dresses which I primarily sell. Shipping has been pretty quick except for a few items I was told didn’t pass quality control so it took longer. Thankfully those were for my influencers and not customers. I’ve dealt with Hazel, Gretle and Chette, all are very helpful and respond promptly. I just made my first sale and Hazel helped me with questions I had about the fulfillment. I’m thankful to have found this app, it’s made opening my store so much smoother!

Ever Chic Fashions
United States
Almost 2 years using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Ever Chic Fashions

We really appreciate your feedback and look forward to the growth of your business as well! Our 24/7 support is always here when you need us :)

November 26, 2022

I used the chat for some questions, and Chette helped and answered all of my questions with clarity.

La Vid Women's Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied November 30, 2022

Hi, La Vid Women's Boutique

Thank you so much for your generous review! We are always working hard to give our sellers the best experience, and we are so glad that you enjoy using Trendsi! Please don't hesitate to reach out with any questions or feedback, we are always here to help.

January 27, 2022

I've just added the app, so my experience is limited, however I was extremely impress with Jaylene who spent time with me in a zoom meeting explaining all about the company and the app and also Gretle was so very helpful in answering questions in chat and helping me set up a meeting with Jaylene. So if customer service is any indication of performance and I think it is, Trendsi is going to be the Best thing I've found so far in Shopify! I'll keep you updated!

ZingleBling
United States
Almost 2 years using the app
ShopSocial, Inc. replied January 28, 2022

Hi ZingleBling,

Thank you so much for your review. We are so glad that you find value in the free trainings and other tools that Trendsi provides to help you get started. We'll make sure to give Jaylene and Gretle your thumbs up! Please reach out to us anytime you need 💛

October 13, 2021

Absolutely love this app. It's been a great addition to my boutique. Customer service (Angelo) has been been amazing.

The Green Brick Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 21, 2021

Hi The Green Brick Boutique,

We absolutely love your review! We are so happy to have you and glad we can help you grow your business! Our CS team is always here to assist you anytime you need.

October 16, 2022

Chette was very helpful and sweet and answered all the questions I had! This app is amazing and one of a kind there is no other app like it! The Product Quality is Amazing, The Product Prices are Great, The Product Photo are Beautiful, The Shipping Speeds are fast!! This is my favorite app in the shopify app store! Thanks for everything you do Trendsi!!! :)

Simply Angel's
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 23, 2022

Hi, Simply Angel's

We appreciate your review. We always want to offer our users the best service, so we are glad Chette was able to help. Please don't hesitate to reach out again.

June 8, 2022

Contacted Chat Support for questions about my order and to make suggestions. Angelo was very patient, friendly, and courteous! I really appreciate his passion and willingness to answer all my questions.

GG & Co.
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 19, 2022

Hi, GG & Co.

Thank you so much! We will be sure to relay your kind words to Angelo and please don't hesitate to reach out again when you need help.

April 7, 2022

Great customer support by Mia. Very prompt and helpful. She was ready to answer all of my questions and concerns.

Somina Stores
Canada
Almost 2 years using the app
ShopSocial, Inc. replied April 14, 2022

Hi, Somina Stores

We appreciate you for taking the time to leave us a review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

June 11, 2022

Don't spend too much time comparing between fashion drop shipping suppliers, Trendsi is the best supplier I have ever in my life dealt with. I love being part of their Facebook and Instagram lifestyle - which is filled with helpful info and a great way to connect with other boutique owners! The sense of community is amazing. My special thanks to Hazel from CS, she is a legend <3

Femystar
United Kingdom
Almost 2 years using the app
ShopSocial, Inc. replied June 19, 2022

Hi, Femystar

Thank you for recognizing our Customer Support team member! We strive to provide the best service for all of our customers, so please don't hesitate to reach out again if you need more help.

November 11, 2021

I love this app! Huge selection of products. Customer service is great as well. I reached out and spoke with Gretle and she was beyond helpful.

Fashion Angel
United States
Almost 2 years using the app
ShopSocial, Inc. replied November 13, 2021

Hi Fashion Angel,

We are so happy to have you and glad we can help you grow your business! We'll make sure to pass along the compliments to Gretle. Our CS team is always here to assist you anytime you need. Thank you for the review! 💛

November 29, 2022

Chette was very helpful and patient! It's hard to conduct a chat session when you're working, but she kindly stayed with me.

Silk and Briar
United States
Almost 2 years using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Silk and Briar

We are so happy that Chette was able to assist you with your questions. Please don't hesitate to reach out again if you need anything. We are available 24/7!