Reviews (3,633)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

August 28, 2021

I love this app! I use it for my store all the time. Great service too. Quick and Lee was a big help. Great job!

Shaboz
United States
Almost 2 years using the app
ShopSocial, Inc. replied August 30, 2021

Hi Shaboz,

Thank you for your review! We are very happy that we could help, and we hope to bring you more features and better services in the future. Please feel free to reach out any time.

July 7, 2023

Trendsi is a good platform for fashion dropshipping. Even a fresher like me also able to do my job smoothly because of their customer support. especially the person named "Mia" helped me a lot on my concern.

BELLATRENDZ
United States
Almost 2 years using the app
ShopSocial, Inc. replied July 10, 2023

Hi BELLATRENDZ,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

May 31, 2022

I had a few questions about shipping and Hazel was very friendly, answered pretty quickly and was super helpful!

Solo
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 2, 2022

Hi, Solo

Thanks so much for your review! We always want to offer our users the best service, so we are glad we were able to help! Feel free to reach out if you need anything.

September 11, 2021

Lee was very helpful in assisting me with completing a order. She assisted me from start to finish and even made sure that she could see the order on her end. She was wonderful!!

House of Donia
United States
Almost 2 years using the app
ShopSocial, Inc. replied September 17, 2021

Hello House of Donia,

Thank you for your kind review and we are happy to know that a member of our Customer Support team was able to assist you with all your needs.

March 13, 2022

I received great support from Gretle at Trendsi-Fashion. She was very informative on how to navigate on Trendsi to help with items I wanted to add to my Shopify store. Looking forward to my partnership with Trendsi as I start my new online fashion store.

Char’s Style Closet
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 15, 2022

Hello Char’s Style Closet,

We appreciate you for taking the time to leave us a review and we completely agree with you, Gretle is a gem and we are so glad that she was able to assist you with everything you need. It is our mission to see you accelerate your business towards your goal because we are here to see you WIN! 💛

February 22, 2022

The customer service is AMAZING!!!!!! I am really excited to have found Trendsi and I am excited to integrate them into my boutique!!!!

Mountain Rose & Co.
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Mountain Rose & Co.

Thank you so much for your amazing review! We are so glad that our team was able to help you. Please continue to reach out to our 24/7 CS team for any questions!

May 8, 2022

I truly love to work with this company. Their comunication is impacable. Gretle is always willing to work out every situation. I love that they do thorough quality checks to the merchandise before is ship out to ensure the best. I havbe absolute no complaints about them. Thank You Gretle

Enova Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Enova Boutique

We're so grateful for your feedback and glad that Gretle was able to help you with everything you needed. Our customer service is amazing and available 24/7 for any questions or help! 💛

Edited December 9, 2021

Customer support is great. LEE and Gretle response quick and help us a lot. Most of the time, shipping is fast.

FasionStar
China
Almost 2 years using the app
ShopSocial, Inc. replied December 13, 2021

Hi FasionStar,

Your review made our day and we'll make sure to pass along the compliments to Lee and Gretle! Please don't hesitate to reach out again anytime. 💛

June 2, 2022

Easy to use app and nice clothing. Lots of variety of clothing. Gretle was very helpful when I had a shipping questions.

The XY Line
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 15, 2022

Hi, The XY Line

We appreciate you for taking the time to leave us review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

June 27, 2023

Amazing customer service by Gretle. I am so happy with the delivery of the orders, packaging and more. Thank you Trendsi!

TheGBond
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 28, 2023

Hi, TheGBond

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!