Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

September 11, 2021

Lee was very helpful in assisting me with completing a order. She assisted me from start to finish and even made sure that she could see the order on her end. She was wonderful!!

House of Donia
United States
Almost 2 years using the app
ShopSocial, Inc. replied September 17, 2021

Hello House of Donia,

Thank you for your kind review and we are happy to know that a member of our Customer Support team was able to assist you with all your needs.

March 13, 2022

I received great support from Gretle at Trendsi-Fashion. She was very informative on how to navigate on Trendsi to help with items I wanted to add to my Shopify store. Looking forward to my partnership with Trendsi as I start my new online fashion store.

Char’s Style Closet
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 15, 2022

Hello Char’s Style Closet,

We appreciate you for taking the time to leave us a review and we completely agree with you, Gretle is a gem and we are so glad that she was able to assist you with everything you need. It is our mission to see you accelerate your business towards your goal because we are here to see you WIN! 💛

February 22, 2022

The customer service is AMAZING!!!!!! I am really excited to have found Trendsi and I am excited to integrate them into my boutique!!!!

Mountain Rose & Co.
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 16, 2022

Hi, Mountain Rose & Co.

Thank you so much for your amazing review! We are so glad that our team was able to help you. Please continue to reach out to our 24/7 CS team for any questions!

May 8, 2022

I truly love to work with this company. Their comunication is impacable. Gretle is always willing to work out every situation. I love that they do thorough quality checks to the merchandise before is ship out to ensure the best. I havbe absolute no complaints about them. Thank You Gretle

Enova Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied May 16, 2022

Hi, Enova Boutique

We're so grateful for your feedback and glad that Gretle was able to help you with everything you needed. Our customer service is amazing and available 24/7 for any questions or help! 💛

Edited December 9, 2021

Customer support is great. LEE and Gretle response quick and help us a lot. Most of the time, shipping is fast.

FasionStar
China
Almost 2 years using the app
ShopSocial, Inc. replied December 13, 2021

Hi FasionStar,

Your review made our day and we'll make sure to pass along the compliments to Lee and Gretle! Please don't hesitate to reach out again anytime. 💛

June 2, 2022

Easy to use app and nice clothing. Lots of variety of clothing. Gretle was very helpful when I had a shipping questions.

The XY Line
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 15, 2022

Hi, The XY Line

We appreciate you for taking the time to leave us review. Please continue to reach out to us via chat or email for any questions, we are here for you and we're here to see you win!

June 27, 2023

Amazing customer service by Gretle. I am so happy with the delivery of the orders, packaging and more. Thank you Trendsi!

TheGBond
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 28, 2023

Hi, TheGBond

Exceptional customer service is very important to us and we are glad Gretle was able to provide that to you. We will make sure to pass along the compliments to her. Thank you for the kind review!

March 16, 2022

I started working with Trendsi a short time ago. I am delighted with their excellent drop shipping service. They provide fast shipping, they have good quality products at affordable prices, and I have to highlight that they have excellent customer service, especially Hazell takes excellent care of me. And I already made my first sale!

BVP Fashion Marketing
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 17, 2022

Hi, BVP Fashion Marketing

Thank you for taking the time to give us your wonderful feedback! Our goal at Trendsi is to help your brand grow to new heights and we are so glad to have you on board. We will make sure to pass along the compliments to Hazel and please reach out to our 24/7 customer support for any questions!

February 4, 2022

Great Customer Service from Mia! She is amazing and helpful .. she was patient and walked me through my set up with very insightful answers.

Simplicity_of_a_Grateful_life
United States
Almost 2 years using the app
ShopSocial, Inc. replied February 4, 2022

Hi Simplicity_of_a_Grateful_life,

We appreciate your amazing review and we're so glad to have you in Trendsi! Please continue to reach out for any questions! 💛

Edited May 2, 2023

Mary was very pleasant. Yes, I could tell through chat, and very helpful as well. She assisted me and went over and beyond with making sure to help with providing not just answers to my questions and concerns but showing and giving me directions as to how to find my answers. Thank you so much for your assistance.

N. Carey

NCee Fashion Boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied November 29, 2022

Hi, NCee Fashion Boutique

We LOVE your review and we are so glad that Gretle was able to help you. Please reach out to our amazing customer support for any questions. We are available 24/7!