Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

January 9, 2022

They have great options to choose from & any time we have had issues come up the support team has always been so helpful & quick to correct anything!

sumner boutique
United States
Almost 2 years using the app
ShopSocial, Inc. replied January 10, 2022

Hello sumner boutique,

We are so grateful for your review. Our team is delighted to hear that your experience with our service was pleasant. It is our mission to help our merchants every step of the way and to be transparent above anything else. Please pop by again for any help needed. We are available 24/7!

Edited August 25, 2024

Trendsi is a life-saver. It is always updating inventory. Perfect for selling to a market that looks at inches rather than centimeters. The support staff is friendly and very helpful.

Classy Stella
United States
Almost 2 years using the app
ShopSocial, Inc. replied November 29, 2022

Hi, Classy Stella

Your review made our day and we'll make sure to pass along the compliments to Gretle! Please don't hesitate to reach out again anytime. 💛

October 25, 2021

Had questions about my order and Greta was excellent. She gave me info on several orders and left me assured that my customers would receive their shipments on time.

J Diamond Apparel
United States
Almost 2 years using the app
ShopSocial, Inc. replied October 29, 2021

Hi J Diamond Apparel,

We are so happy to hear that you are enjoying our app and support from the CS team. Please do not hesitate to reach out again if you need help!

April 21, 2022

Gretle in Trendsi is awesome! Assisted me smooth and fast no more automated responses back and forth.

Lakeshore Importers
Canada
Almost 2 years using the app
ShopSocial, Inc. replied April 24, 2022

Hi, Lakeshore Importers

Thank you for your review! We're so glad that we could help you. Please don't hesitate to reach out if you need anything, and we're always happy to help.

March 28, 2023

Excelente servicio

Llevo con la aplicación y relación de negocios desde hace ya mas de un año, el servicio, entrega y dedicación es lo que ha echo nuestra colaboración única. Dentro de este tipo de servicios, es difícil encontrar almacenes y colaboradores confiables. Me alegra decir que este es uno de ellos!

787pampao, Inc.
United States
Almost 2 years using the app
ShopSocial, Inc. replied April 5, 2023

Hi, 787pampao, Inc.

Your review means a lot to us and lets us know we’re on the right track! Thank you so much and please continue to reach out to our team for any questions or help needed. 💛

August 22, 2022

Love this app, we have a brick and mortar boutique, but use Trendi to provide MORE items than we could have space for in the shop. Just had a customer in another state want to return on a dress , I never had to do this before. I contacted Trendsi chat, and spoke to Chette. She guided me thru the process perfectly. This isn't the first time I have had a query on an order, and everytime they answered the chat very fast and solved my problem. Thank you Trendsi and Chette!

Goddess Chic 200
United States
Almost 2 years using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Goddess Chic 200

On behalf of the entire support team, thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. Reach out to us anytime you need more help.

June 1, 2022

Placed my first order with Trendsi for a new customer .. Spoke with Mia who was great and very helpful in trying to navigate through the website.. I really appreciate the quick assistance .

MONSTERSTYLEZ
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 2, 2022

Hi, MONSTERSTYLEZ

Thank you so much for your review! We are delighted that you enjoy Trendsi so far, and we hope to continue helping you grow your sales. Feel free to reach out if you have any questions or feedback!

April 19, 2022

Customer service is amazing. Gretle is the best one she helped me in a second. can't thank enough!!!

babeliciouswear
United States
Almost 2 years using the app
ShopSocial, Inc. replied April 24, 2022

Hi, babeliciouswear

Thank you for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to reach out if you have any questions or feedback, we are always here to help.

June 6, 2023

"Maridom" was very helpful with my queastions today. Thanks so much.
I love this app and their products.

HermShirl Fashion Store Channel
United States
Almost 2 years using the app
ShopSocial, Inc. replied June 6, 2023

Hi, HermShirl Fashion Store Channel

We are happy that our Customer Support team member was able to assist you. Please don't hesitate to reach out again anytime.

March 15, 2022

I haven't ordered from this app yet, but I think I am sold with the 24/7 support and the type of customer service Gretle gave me. Amazing. She was very good at explaining everything to me and answered all my questions efficiently. Now i can begin using the add

Peafan Time
United States
Almost 2 years using the app
ShopSocial, Inc. replied March 15, 2022

Hello Peafan Time,

We appreciate you for taking the time to write us an amazing feedback and thank you so much for choosing Trendsi to be your business partner. We are glad that Gretle was able to assist you! We hope you are able to take your brand to the next level with our help!