Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

February 5, 2024

I've always receive prompt responses and the assistance that I need whenever I contact support.

One Clear Paradigm
United States
7 months using the app
ShopSocial, Inc. replied February 7, 2024

Hi One Clear Paradigm,

Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️

May 9, 2024

Raymart, was great! super helpful. he managed to get me the help i needed and direct me to the correct place

Sophia Marie Boutique
United States
About 2 hours using the app
ShopSocial, Inc. replied May 14, 2024

Hi Sophia Marie Boutique,

Absolutely thrilled to hear that, thanks for sharing! Raymart is always on point, directing you straight to the solution with that extra energy. Glad you got the help you needed! 🌟

March 10, 2024

Trendsi has been so easy to use and set up! I was having trouble with connecting shipping and Harold was extermely helpful and walked me through how to set this up with screenshots for shopify! Thank you so much for the great support!

Urban Bird & Company
United States
3 days using the app
ShopSocial, Inc. replied March 13, 2024

Hi Urban Bird & Company,

Thank you for your kind words! We're thrilled to hear that Trendsi has been easy to set up and that Harold provided you with excellent support. We're here to help you every step of the way!

November 10, 2023

Allan on the customer service chat, really helped me out when I had a question about an order for a customer, he was speedy and prompt.

Belle Clothing
United States
11 months using the app
ShopSocial, Inc. replied November 14, 2023

Hi Belle Clothing,

Hey there! 🚀 Thanks a million for sharing your awesome experience with Allan! 🌟 We're thrilled to hear he rocked your customer service world and got you the speedy help you needed. Our team's always here to make your experience top-notch. ❤️

February 1, 2024

Chette is absolutely amazing and she makes sure all of your questions are answered with no judgement passed! A++++ Customer Service.

Creations LTD.
United States
About 2 months using the app
ShopSocial, Inc. replied February 3, 2024

Hi Creations LTD.,

Thank you so much for your kind words! We're thrilled to hear that Chette provided you with amazing customer service. If you have any more questions or need assistance in the future, feel free to reach out. A++++ satisfaction is what we aim for! 💪❤️

January 5, 2024

Wonderful help from Chette! I am very excited to work with Trendsi!

RenaRiffelBeauty
United States
5 months using the app
ShopSocial, Inc. replied January 9, 2024

Hi RenaRiffelBeauty,

Thrilled to hear you're excited! 🚀 Chette is fantastic, and we can't wait for an amazing journey with you at Trendsi! 🌟

January 14, 2024

Great and prompt support even on weekend. Nice products sell itself.

eboygifts
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello eboygifts,

Thank you so much for your fantastic feedback! We're thrilled to hear that you've had a great experience with our support team, even on weekends. We agree, our products speak for themselves! If you ever need anything else, feel free to reach out. Cheers to your satisfaction! 🌟

May 22, 2024

The support service is excellent, the manager Harold answered all my questions!

Carestylebeauty
Poland
About 17 hours using the app
ShopSocial, Inc. replied May 27, 2024

Hello Carestylebeauty

Thank you for your feedback! We're delighted to hear that Harold provided you with excellent support and answered all your questions. Your satisfaction is our top priority, and we're always here to help.

June 7, 2024

Easy Site to add to your online Store.

Kell & Co.
United States
8 minutes using the app
ShopSocial, Inc. replied June 12, 2024

Hi Kell & Co.,

Thanks for the shout-out! Glad you found our platform user-friendly. We're all about making online selling a breeze! 💪

December 28, 2023

I was having some issues with set up. Mary went above and beyond in assisting me. She was a wealth of knowledge. I am up and running now. Thank you Mary!

Aly Darlings
United States
About 2 months using the app
ShopSocial, Inc. replied December 31, 2023

Hello Aly Darlings,

Thrilled to hear you're up and running! 🚀 Big thanks to Mary for her stellar support and wealth of knowledge. Cheers to smooth sailing ahead! 🌟