Reviews (3,636)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.
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Trendsi support is Amazing! They always respond immediately to all my Emails. Thanks to Raymart and the support team I was able to resolve an issue had with the Trendsi app.
Hello Sleeqwear,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our support team, especially Raymart. We're here to help whenever you need us, so don't hesitate to reach out if you have any further questions or concerns. Keep enjoying Trendsi! ❤️
I love this app so affrodable and excellent customer service thank you to Chette that helped me with her services she did a great help Thank you Chette and Trendsi. <3
Hi ROVEU,
Hey there! 🌟 We're thrilled to hear you're loving the app and experiencing our excellent customer service! 🚀 Huge shoutout to Chette for providing top-notch assistance. 🙌 Thank you for your kind words and for being part of the Trendsi fam! ❤️
My customer raised concerns about a shipment, leading to my inquiry to Lorie. I am truly impressed by Lorie's prompt response to my shipping-related inquiry. Her efficiency and clear communication exemplify outstanding customer service.
Hello BYTFS,
Absolutely thrilled to hear that Lorie was able to swoop in and save the day with her lightning-fast response and crystal-clear communication! We're all about top-notch service here, and it sounds like Lorie nailed it! 🚀🌟
So many complaints. Using this vendor for dropshipping has been a complete headache from day one and I haven't officially launched but Trendsi has proven not to be able to handle large order quantities. There is no merchant support at all for shipping, delays, refunds, credits, nothing. They don't notify you when part of the order didn't ship. If you don't check each order one by one then prepare to get a large amount of emails from upset customers asking "where is the rest of my order?" I don't even have 100 orders and have had to process 5-6 refunds and offer credits and coupons because Trendsi has lost packages or simply not shipped out product. This vendor is a liability to building a successful brand and now I'm trying to source all products in my store elsewhere. I'm losing money using Trendsi and they are not a trusty source for dropshipping.
BEWARE
Hello Gym Girl Era,
Thank you for taking the time to share your feedback with us. We sincerely apologize for the challenges you've experienced with your orders, and we appreciate your patience.
We understand that this has been a frustrating experience, and we want to assure you that we take your concerns seriously. Our team is actively investigating the issues you've raised to identify the root causes and implement necessary improvements.
At Trendsi, we strive to provide a seamless experience for our customers, and we regret that we have fallen short of your expectations. We genuinely value your input as it helps us address areas of improvement and refine our services.
We acknowledge that managing large order quantities can be complex, and we are committed to enhancing our processes to ensure timely and accurate fulfillment. Additionally, we recognize the importance of clear communication regarding shipping status and any potential delays. We will work diligently to address these issues and prevent them from occurring in the future.
To better assist you, we would appreciate the opportunity to connect with you directly to resolve any outstanding concerns and make things right for you.
Once again, we apologize for any inconvenience you've experienced, and we appreciate your feedback as it helps us refine and improve our services. Thank you for your understanding, and we look forward to the opportunity to make amends.
Joel was amazing at assisting me with creating my account!
Hello Baddie Slay CO,
Thrilled to hear you had an amazing experience with Joel! Thanks for sharing your positive feedback! ❤️
Raymart was amazing! thanks for all your help.
Hi Old Money Collection,
Absolutely thrilled to hear you had a fantastic experience with Raymart! We're here to assist anytime you need us. Cheers to more awesome moments ahead! 🥂
Harold the customer support was very helpful and answerd me of every single question i asked a geart app with a great customer support
Hello Trendy-Tech,
Thanks a ton for the shoutout! 🙌 We're thrilled to hear you had a fantastic experience with Harold and our app. If you ever have more questions or need assistance, just give us a shout. We're here to help!
Customer service online is great! Harold answered my questions quickly and thoroughly!!
Hi LisaKristine,
Thank you for your kind words! We're thrilled to hear that Harold provided you with quick and thorough assistance. We'll make sure to pass along your feedback to him. If you have any more questions in the future, don't hesitate to reach out. We're here to help!
Joel provided great customer service.
Hi LuXury Fashion Boutique,
That's fantastic to hear! Joel really knows how to deliver top-notch service. 😊👍
Trendsi is so easy to use, has excellent support, and the products are on trend. I am hooked!
Hello Nampa | Real Deals,
Thanks for the awesome feedback! We're thrilled to hear you're loving Trendsi! 😊 Keep enjoying the trendiest products with our easy-to-use platform and top-notch support! 🚀