Reviews (3,487)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide selection of trendy name brands and seamless Shopify integration, which simplifies inventory and order management. Features like 24/7 customer service, filtering for US-shipped items, and sample purchasing are particularly valued. The app is noted for its quick order processing and shipping, enhancing customer satisfaction. Exceptional support, with staff members like Joel, Harold, and Chette often praised, significantly improves the merchant experience. Merchants find the app valuable for e-commerce and dropshipping due to its robust features, effective support, and quality product offerings.

January 11, 2024

Was worried going in with chat vs on the phone but was pleasantly surprised. Mary was patient by waiting for me to explain what I needed assistance with and she quickly responded with the solution. Thanks

SunKissed Chic
United States
22 days using the app
ShopSocial, Inc. replied January 12, 2024

Hello SunKissed Chic,

Thrilled to hear your worries turned into pleasant surprises! 🌟 Mary's patience and quick response made the chat experience a breeze. Thanks for choosing Trendsi! If you ever need assistance again, we're just a message away. 💙

October 12, 2023

This review is for my customer service experience. Czar helped me with a problem and she was great! It was solved in 2 seconds :) She was very friendly and professional. Very happy with the experience. Also, the products look really nice and the price + shipping seems reasonable. Overall would recommend :)

Vincent and Violet
Canada
5 days using the app
ShopSocial, Inc. replied October 13, 2023

Hello Vincent and Violet,

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Czar and our products. If you ever need assistance again, don't hesitate to reach out. We appreciate your recommendation! ❤️

October 29, 2023

Customer Service is wonderful, I ask stupid questions sometimes but they are always helpful and help me through the process

Becky’s Treasures
United States
5 months using the app
ShopSocial, Inc. replied October 31, 2023

Hi Becky’s Treasures,

Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our customer service team. Don't worry about any questions you have – we're here to help no matter what! Looking forward to assisting you again in the future. 😊

February 5, 2024

I've always receive prompt responses and the assistance that I need whenever I contact support.

One Clear Paradigm
United States
7 months using the app
ShopSocial, Inc. replied February 7, 2024

Hi One Clear Paradigm,

Thrilled to hear you've been experiencing such speedy and helpful support! We're always here to lend a hand whenever you need it. Thanks for your kind words! ❤️

October 20, 2023

I completely out of words, am new to this but doubts this service can really put you on wheels.

Anunnakystore
United States
About 1 month using the app
ShopSocial, Inc. replied October 24, 2023

Hello Anunnakystore,

Thank you for giving us a try! We're committed to helping you get rolling in the right direction. If you have any questions or need assistance, feel free to reach out. We're here to help you every step of the way!

January 12, 2024

Chette was very helpful in me getting my store up and running correctly

Fly Teacher Apparel
United States
6 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Fly Teacher Apparel,

Fantastic to hear that Chette was instrumental in getting your store up and running smoothly! 🚀 We're thrilled to have been of assistance. If you ever need further support, don't hesitate to reach out. Here's to the success of your store! 🥂💙

February 29, 2024

I am new to drop shipping and had a few questions regarding the services and permissions, shout out to Chette, she was very helpful, super nice and was very knowledgeable being able to assist me with my questions in a short time which is much appreciated. Thank you again!

Curves In Style
United States
1 day using the app
ShopSocial, Inc. replied March 2, 2024

Hello Curves In Style,

Thanks a bunch for the shoutout! 🌟 We're thrilled to hear that Chette could assist you promptly and effectively. Welcome to the drop shipping world! Feel free to reach out anytime with more questions. Cheers to your success ahead!

October 14, 2023

Dave was absolutely exceptional! He answered all of my questions and he gave me insight into the process! I couldn’t have asked for anything more!

MaydeForYou💋
United States
4 months using the app
ShopSocial, Inc. replied October 16, 2023

Dear MaydeForYou💋

Thank you for your fantastic feedback! We're thrilled to hear that Dave was absolutely exceptional in assisting you, answering your questions, and providing valuable insight into the process.

Your satisfaction is important to us, and we're here to ensure you have all the support you need. If you ever have more questions or require further assistance in the future, please don't hesitate to reach out. We're here to help!

June 29, 2024

Perfect!

Janette Boutique
Italy
4 minutes using the app
ShopSocial, Inc. replied July 2, 2024

Hello Janette Boutique,

Thank you so much! Glad you enjoyed it! 😊 If you have questions, our amazing customer support team is ready to assist 24/7!

December 8, 2023

Excellent Customer Service. I love the branded invoicing and pretty quick shipping.

GypsyHeart
United States
9 months using the app
ShopSocial, Inc. replied December 12, 2023

Hello GypsyHeart,

Thrilled to hear you loved our service! 🌟 We're all about speedy shipping and stylish invoicing. Thanks a bunch for the shoutout! 🚀😊