Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

April 14, 2024

I have some issues with Trendsi account need some help and assistance so I contact Trendsi support team through Mail. And Mr Joel on time perfectly assist me!

cashcart
Pakistan
About 2 months using the app
ShopSocial, Inc. replied April 15, 2024

Hi cashcart,

Thrilled to hear Joel was right there to assist you promptly! We're here whenever you need us, just a message away. Keep enjoying Trendsi! ❤️

Edited March 25, 2024

Absolutely satisfied with the assistance from Chette at Trendsi! She was extremely helpful in clarifying my questions about the products and delivery times. Her professionalism and prompt responses made my experience smooth and enjoyable. Highly recommend her services!

The Glam Up
United Kingdom
3 months using the app
ShopSocial, Inc. replied March 23, 2024

Hi The Glam Up,

We apologize if you are having trouble buying samples. We are more than happy to help you resolve this issue. Please reach out to us through our customer support email at support@trendsi.com, or you can send us a message through our live chat feature on our Trendsi website, and we are ready to assist 24/7. We're looking forward to your message and resolving this for you as soon as possible.

March 12, 2024

I needed assistance today with my online store. Czar was my representative. She was amazing! Very knowledgeable and quickly answered my questions. This is my first online store and my experience with Trendsi has been EXCELLENT!

LadyLele Boutique
United States
4 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello LadyLele Boutique,

Thank you so much for your glowing review! We're thrilled to hear that Czar provided you with excellent assistance for your first online store journey. Here's to many more successful experiences with Trendsi! 🚀✨

March 12, 2024

I've been using Trendsi for years! I Have Trendsi synced with shopify and TikTok. Customer support is great! Joel helped me and I'm always satisfied with Trendsi.

Yours Truly JM
United States
About 2 years using the app
ShopSocial, Inc. replied March 14, 2024

Hi Yours Truly JM,

Awesome to hear! 🎉 We love having you as part of the Trendsi family! Thanks for your support and shoutout to Joel for always providing top-notch assistance. Here's to many more years of successful syncing and trendsetting together! 💫

June 7, 2024

The best and trusted dropshipping app I ever experienced...

Shabti
Canada
Over 1 year using the app
ShopSocial, Inc. replied June 12, 2024

Hi Shabti,

Thanks a ton for the awesome review! We're thrilled to be your go-to dropshipping app!

January 23, 2024

Thank you Chette for helping me today... fast customer service. Awesome app. Can't wait to upload all their products to my store. Well done.

GreenLifeHuman Emporium
Canada
3 months using the app
ShopSocial, Inc. replied January 25, 2024

Hello GreenLifeHuman Emporium,

Hi there! Thanks a ton for your shoutout! 🌟 Thrilled to hear you had a speedy and awesome experience. Buckle up for the product upload journey – we're here to make it a breeze!

February 19, 2024

Best customer service ever. Everything I had a problem with they were quick to resolve. They're always the best when it comes to questions about shipping, product information, order statuses, etc etc......... The whole team is phenomenal but Chette is one of my favorites regarding customer service. She's sweet, handled all my problems, and I highly recommend her if you have any questions that need to be resolved quickly.

Venoms Victoryland
United States
About 1 month using the app
ShopSocial, Inc. replied February 21, 2024

Hello Venoms Victoryland,

Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our customer service team, especially with Chette! We're always here to help with any questions or concerns you may have. Looking forward to serving you again soon!

January 3, 2024

Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:

MOMENTS
United States
5 months using the app
ShopSocial, Inc. replied January 4, 2024

Hello MOMENTS,

That's fantastic to hear! 🚀 Thrilled to have been of help on your Shopify journey. Here's to a successful collaboration! If you have any more questions down the road, feel free to reach out. Cheers to your flourishing store! 🌟😊

January 13, 2024

I had an issue with a shopify order and was connected with a great customer service representative, Raymart, that helped me solve the issue quickly. I was up for hours last night trying to figure it out and when I contacted them this morning he explained what to do quickly and thoroughly. I appreciate the great customer service with Trendsi.

Ellie Blake Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Ellie Blake Boutique,

Thank you for sharing your experience! We're thrilled to hear that Raymart could assist you promptly and effectively. Our team at Trendsi is always here to help, so feel free to reach out anytime. ❤️

June 9, 2024

PERFECT

WASDBUYCOM
Türkiye
5 months using the app
ShopSocial, Inc. replied June 12, 2024

Hello WASDBUYCOM,

Absolutely thrilled to hear that! Thank you so much for your awesome feedback! 🎉