Reviews (3,585)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective dropshipping service, noting its seamless integration with Shopify and user-friendly features such as high-quality marketing images and filters for USA-shipped items. The ability to order samples is appreciated for ensuring product quality. The app is also praised for its quick order processing and shipping, enhancing customer satisfaction. Customer support, particularly representatives like Harold, Joel, and Charles, is frequently commended for responsiveness and effectiveness.

February 12, 2024

Trendsi Clothing - Excellent customer service thanks to Chette!

I recently needed some help and I was very impressed with the prompt and helpful service I received from Trendsi support. They answered all of my questions quickly and efficiently. They are very friendly and professional. Thanks to Chette, I am now confident that my order will be handled smoothly. I would definitely recommend Trendsi to anyone looking for a reliable clothing supplier with excellent customer service.

Digital Store
India
About 1 month using the app
ShopSocial, Inc. replied February 14, 2024

Hello Digital Store,

Thank you for your awesome feedback! We're thrilled to hear that Chette provided you with excellent service. We're committed to ensuring your order goes smoothly. Looking forward to serving you again soon! ❤️

February 5, 2024

Chette was very helpful with my many shipping questions and very patient and detailed. I was concerned about the international products being delayed due to the holiday. She gave me the option of putting the international products in draft until international shipping was back to normal.

Thank you Chette

Be U Boutique
United States
5 months using the app
ShopSocial, Inc. replied February 7, 2024

Hello Be U Boutique,

Thank you for your kind words! 🌟 It was a pleasure assisting you with your shipping questions. We're glad Chette could provide detailed information and offer solutions tailored to your needs. Don't hesitate to reach out if you have any more questions in the future. ❤️

January 13, 2024

I had an issue with a shopify order and was connected with a great customer service representative, Raymart, that helped me solve the issue quickly. I was up for hours last night trying to figure it out and when I contacted them this morning he explained what to do quickly and thoroughly. I appreciate the great customer service with Trendsi.

Ellie Blake Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Ellie Blake Boutique,

Thank you for sharing your experience! We're thrilled to hear that Raymart could assist you promptly and effectively. Our team at Trendsi is always here to help, so feel free to reach out anytime. ❤️

January 29, 2024

Recently needed help with shipping confusion and had to contact customer support. Chette responded quickly, was friendly and answered all my questions. Chette also gave me advice so I would be able to avoid future problems with my store

Salco.Boutique LLC
United States
4 months using the app
ShopSocial, Inc. replied February 2, 2024

Hello Salco.Boutique LLC,

Thank you for your positive feedback! We're delighted to hear that Chette provided prompt and helpful assistance with your shipping concerns. We appreciate your business and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. ❤️

January 3, 2024

Czar has helped me answer all my questions! Opening a shopify store isnt the easiest when you dont know much about it and czar helped me with all the questions i had! Super confident this will be a great collab together !(:

MOMENTS
United States
5 months using the app
ShopSocial, Inc. replied January 4, 2024

Hello MOMENTS,

That's fantastic to hear! 🚀 Thrilled to have been of help on your Shopify journey. Here's to a successful collaboration! If you have any more questions down the road, feel free to reach out. Cheers to your flourishing store! 🌟😊

February 6, 2024

What amazing customer service! I lost my connection and the next person read the past conversation and helped me get our shipping set up as customer's were not able to check out! Everything about this service has been so simple and easy to use and the products are good we ordered a few to take pictures of and test out quality! Definitely suggest this company's app and products!

Silked LLC
United States
About 1 month using the app
ShopSocial, Inc. replied February 10, 2024

Hi Silked LLC,

Thank you so much for the fantastic feedback! We're thrilled to hear that our customer service team could assist you promptly and efficiently. Making sure your shipping setup was smooth is our priority! We're glad you found our app easy to use and enjoyed the quality of our products. We appreciate your support and look forward to serving you again in the future! ❤️

April 3, 2024

I recently received outstanding customer service from Joel. He listened attentively, showed genuine concern, and proactively worked to resolve my issue. Joel's expertise and dedication ensured a swift and successful resolution. I highly recommend Joel for his exceptional service and professionalism. Thank you, Joel, for your outstanding support!

Custom Productions
United States
4 months using the app
ShopSocial, Inc. replied April 5, 2024

Hello Custom Productions,

Thank you so much for sharing your positive experience! Joel is indeed a rockstar when it comes to customer service. We're thrilled to hear he was able to swiftly resolve your issue with such dedication and professionalism. We'll be sure to pass along your kind words to him. Thanks again for recommending Joel and for choosing our service! ❤️

April 1, 2024

Raymart was a great help and provided excellent service. Every encounter I have had with the Trendsi team has been great.

OMG! Rose
United States
About 2 months using the app
ShopSocial, Inc. replied April 3, 2024

Hi OMG! Rose,

Thanks a bunch for the glowing review! We're thrilled to hear that Raymart and the Trendsi team have been knocking it out of the park for you. Here's to many more fantastic encounters ahead!" 🌟

April 4, 2024

Excellent customer service! I have spoken to Raymart several times as I am just establishing my store and website. He was extremely helpful and very kind. He explained everything to me and answered all of my questions in a clear and assistive way. I greatly recommend him and the customer service team!!

Evergreen Boutique
United States
10 days using the app
ShopSocial, Inc. replied April 5, 2024

Hi Evergreen Boutique,

Thank you so much for your glowing review! We're thrilled to hear that Raymart and our team provided excellent assistance as you set up your store and website. We're here to support you every step of the way. Cheers to your success! 🥂❤️

March 23, 2024

Dave is such a wonderful customer service person. He was so patient, so helpful. He went above and beyond to help. He gave me every detail, took me through every step. He certainly does an excellent job and I highly recommend his services. Thank you.

QUEEN JONES ENTERPRISE BOUTIQUE
United States
About 1 month using the app
ShopSocial, Inc. replied March 26, 2024

Hi QUEEN JONES ENTERPRISE BOUTIQUE,

Thanks for the glowing review! Dave truly shines in customer service. We're thrilled to hear about your positive experience. We'll be sure to pass along your kind words. Cheers to exceptional service! 🥂