Reviews (3,517)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its trendy and high-quality products from brands like Judy Blue and Zenana, noting its affordability and positive impact on customer satisfaction. The dropshipping model is praised for eliminating upfront inventory costs. Features such as easy product syncing and AI-enhanced descriptions, along with the ability to filter for US-shipped items and purchase samples, enhance its usability. Support, particularly highlighted for its 24/7 chat service and staff members like Joel and Harold, is frequently commended for its responsiveness and efficiency. Merchants appreciate the quick order processing and proactive customer support, making this app a favored choice for those looking to expand their offerings without managing inventory.

November 14, 2023

Great app. Had to have technical assistance and Allan was a huge help. Knew exactly what was wrong and I was all fixed in no time. Thanks Trendsi.

The Summer Queens
United States
Over 2 years using the app
ShopSocial, Inc. replied November 16, 2023

Hello The Summer Queens,

Fantastic to hear you had a great experience with our app and that Allan provided top-notch technical assistance! We're thrilled to have you as part of the Trendsi community. If you ever need further assistance, don't hesitate to reach out. ❤️

February 14, 2024

They have so many cute clothes and the customer service is amazing! Jules really helped me so much by responding quickly to all of my questions and helping solve any issues that I had!

The Blue Bonnet Boutique
United States
6 months using the app
ShopSocial, Inc. replied February 16, 2024

Hello The Blue Bonnet Boutique,

Thank you so much for your kind words! We're thrilled you had a great experience with us, and we'll be sure to pass along your compliments to Jules. Can't wait to have you back shopping with us again soon! ❤️

April 4, 2024

Joel was amazing at assisting me with creating my account!

Baddie Slay CO
United States
3 months using the app
ShopSocial, Inc. replied April 5, 2024

Hello Baddie Slay CO,

Thrilled to hear you had an amazing experience with Joel! Thanks for sharing your positive feedback! ❤️

November 24, 2023

Lee was amazing! She helped me with no hesitation and now I can start my Business! She was quick, informative, polite and made my night! Thank you Lee, you're the best!

ModernDayMilan
United States
11 months using the app
ShopSocial, Inc. replied November 28, 2023

Hello ModernDayMilan,

Thrilled to hear that, and congratulations on starting your business! 🚀🌟 Lee is indeed a rockstar, and we're lucky to have her on our team. Wishing you all the success with your new venture! 💼🎉

January 13, 2024

I had an issue with a shopify order and was connected with a great customer service representative, Raymart, that helped me solve the issue quickly. I was up for hours last night trying to figure it out and when I contacted them this morning he explained what to do quickly and thoroughly. I appreciate the great customer service with Trendsi.

Ellie Blake Boutique
United States
About 2 months using the app
ShopSocial, Inc. replied January 16, 2024

Hello Ellie Blake Boutique,

Thank you for sharing your experience! We're thrilled to hear that Raymart could assist you promptly and effectively. Our team at Trendsi is always here to help, so feel free to reach out anytime. ❤️

February 15, 2024

Trendsi has an amazing and superb customer support base. a very short time with Anya and she answered all my questions with regards to return and refund policy. Her response were instant and very much helpul. She seems to have a working knowledge of Trendsi.

Zimertz
United States
7 months using the app
ShopSocial, Inc. replied February 17, 2024

Hi Zimertz,

Thank you for your awesome feedback! We're thrilled to hear that Anya provided such speedy and helpful assistance with our return and refund policy. We'll be sure to pass along your kind words to her. Here's to more great experiences with Trendsi!

March 1, 2024

Anya was very helpful and explained very well. I am glad she is there for us to help. Thank you Anya

Tulips
United States
10 months using the app
ShopSocial, Inc. replied March 3, 2024

Hello Tulips,

Thank you so much for your kind words! I'm thrilled to hear that I could be of assistance. Don't hesitate to reach out if you need anything else in the future. Cheers to smooth sailing ahead!

November 29, 2023

I love Trendsi. The items are nice but the shipping really does take 10 full business days. I was having trouble with my shipping prices not adding up correctly on my website. Two different people tried to help me before Angelo jumped in the chat and saved the day. He requested permission to access the store and corrected the shipping settings. Now it works flawlessly. Couldn't be more pleased with the 24/7 availability of the customer care representatives.

Your Dream Shop
United States
About 1 month using the app
ShopSocial, Inc. replied December 2, 2023

Hello Your Dream Shop,

Hey there! We're thrilled to hear you're loving Trendsi! 🛍️❤️ Apologies for the shipping delay, but we're stoked that Angelo swooped in and saved the day for you! 🚀👏 Thanks a bunch for your patience and shoutout to our 24/7 customer care team! 🙌

June 7, 2024

Easy Site to add to your online Store.

Kell & Co.
United States
8 minutes using the app
ShopSocial, Inc. replied June 12, 2024

Hi Kell & Co.,

Thanks for the shout-out! Glad you found our platform user-friendly. We're all about making online selling a breeze! 💪

February 11, 2024

Anya was wonderful in promptly replying to my emails. Her customer service was wonderful and she answered all of my questions within an hour through email! Trendsi definitely has excellent customer service!

Milk and Sand
United States
5 months using the app
ShopSocial, Inc. replied February 14, 2024

Hello Milk and Sand,

Thank you so much for your kind words! We're thrilled to hear that Anya provided you with prompt and excellent customer service. We strive to make sure all your questions are answered quickly and efficiently. Looking forward to serving you again soon! 🌟