Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

March 14, 2024

Joel was so awesome with helping me figure out if I had automatic updates. I never had a company answer an email so fast in my life! It was literally within minutes. Thanks Joel for being so responsive and so polite!

MooLah&Juice
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hi MooLah&Juice,

Thanks a ton for the glowing review! Joel is all about lightning-fast responses and top-notch service. We're thrilled he could help you out with those automatic updates. Cheers to more smooth sailing ahead!

May 8, 2024

Chette helped me today with setting my location and they were super helpful and patient with me. I had a great experience and am very thankful! Thank you!

Greenvine Grove
United States
About 1 month using the app
ShopSocial, Inc. replied May 10, 2024

Greenvine Grove,

Hey there! Thanks a bunch for the shoutout! 🎉 So glad I could assist with setting up your location smoothly. If you ever need a hand again, just give me a holler. Cheers to many more awesome experiences ahead! 🌟

January 14, 2024

The customer service is outstanding.. Jules was very quick and responsive. I can say that as a matter of fact, I've had this same type of experience with all the other agents I've interacted with as well. Nicely done!

LIZKELA
United States
8 months using the app
ShopSocial, Inc. replied January 16, 2024

Hi LIZKELA,

Thank you so much for your fantastic feedback! We're thrilled to hear that Jules and the rest of our team provided you with outstanding customer service. Your positive experiences mean the world to us! If you ever need assistance again, we're here and ready to help. Cheers to many more smooth interactions! 🌟🚀

May 10, 2024

Dave was super helpful in answering the questions I had about my Shopify Store connection.

Southern Grace Apparel
United States
2 months using the app
ShopSocial, Inc. replied May 14, 2024

Hello Southern Grace Apparel,

Thanks a bunch for the shoutout! Glad I could assist with your Shopify connection. If you ever have more questions, just give me a shout!

January 17, 2024

I had issues with my website and adding items to my store but thanks to Angelo he was right on top of it and helped me get it situated right away. He was on top of it instantly and got everything working for me and timely manner!

Iconic Youth Boutique
United States
6 months using the app
ShopSocial, Inc. replied January 19, 2024

Hello Iconic Youth Boutique,

Thrilled to hear about your experience, and we're so glad Angelo could quickly resolve your website and store issues! Our team is here to ensure smooth sailing for your online venture. If you ever need assistance again, don't hesitate to reach out. Happy selling! ✨

March 26, 2024

Trendsi's Representative Raymart was amazing! He has the patience of a saint and was so thorough, helpful, understanding and was able to help me figure out my dilemma. I am so happy I reached such a great representative. I would highly recommend him for everything!

TheKidzShop
United States
5 months using the app
ShopSocial, Inc. replied March 28, 2024

Hello TheKidzShop,

Thank you so much for your kind words! We're thrilled to hear that Raymart provided you with exceptional service and helped you navigate your dilemma with patience and thoroughness. We'll be sure to pass along your praise to him. Your recommendation means the world to us!

May 13, 2024

I had another company set up my Shopify site and once I connected Trendsi I had so many small questions when setting it up and understanding how Trendsi worked. Chette was so wonderful and patient in answering all my questions as well as walking me through how to set up certain settings! I feel that I have a better understanding of how dropshipping works and I’m more comfortable moving forward. I appreciated how easy it was to connect and communicate with her via messaging.

Bliss House Couture
United States
1 day using the app
ShopSocial, Inc. replied May 14, 2024

Hi Bliss House Couture,

Thanks a bunch for the shoutout! It was a blast working with you. I'm thrilled you're feeling more confident about dropshipping and your Shopify site. If you've got more questions down the road, feel free to reach out! 🎉

February 12, 2024

i was looking around for a great clothes supplier for my dropshipping store but finally i found Trendsi . its soo glad to work with them. fast responsive support and great quality of products. and more and more. highly recommend .

glamhound
United Kingdom
4 months using the app
ShopSocial, Inc. replied February 14, 2024

Hello glamhound,

Thank you so much for your kind words! We're thrilled to hear that you're happy with Trendsi. We strive to provide top-notch support and quality products for all our customers. Here's to many more successful collaborations ahead! 🥂

March 27, 2024

Joel was very helpful! It took him seconds to respond to all of my questions and patiently waited while I took the steps needed to make sure our issues were fixed!

Adalynn Grace
United States
11 months using the app
ShopSocial, Inc. replied March 28, 2024

Hello Adalynn Grace,

Thanks a ton for your awesome feedback! Joel is thrilled to hear your kind words. We're all about speedy solutions and patient support here, so we're delighted we could get everything sorted for you. Don't hesitate to reach out if you need anything else!

December 17, 2023

Trendsi has been AMAZING at communicating. We had a customer who emailed us right away to change their shipping address, and we immediately sent the request to support but not really knowing when to expect a response because it was pretty late in the day on a Saturday. Allan from support responded to us almost INSTANTLY saying he fixed the shipping address for our customer. Needless to say, we have been very pleased with Trendsi!

ZazzStore
United States
4 months using the app
ShopSocial, Inc. replied December 24, 2023

Hi ZazzStore,

Thrilled to hear about your positive experience with Trendsi! 🚀🌟 We're all about quick and efficient support, and it sounds like Allan nailed it by fixing the shipping address almost instantly. Thanks for choosing Trendsi – here's to many more hassle-free moments! 🎉✨