Reviews (3,636)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its wide range of trendy, high-quality fashion products and smooth Shopify integration. It offers quick order processing and shipping, with a filter for US-based items, and features like AI-driven product description edits and customizable layouts to enhance inventory management. The app also supports size inclusivity. Customer support is frequently praised for its responsiveness and effectiveness, with 24/7 chat availability and commendations for team members like Harold, Joel, and Charles for their exceptional service.

November 20, 2022

I needed clarity on shipping costs. although the customer service person could not give a direct price due to varying global tariffs, she offered a guideline link to refer to.

Sassybloo and YOU
Australia
Over 1 year using the app
ShopSocial, Inc. replied November 30, 2022

Hi, Sassybloo and YOU

Thank you so much! We will be sure to relay your kind words to our team and please don't hesitate to reach out again when you need help.

October 5, 2021

I've only been using Trendsi for about a week. I'm super new to this and every time I've reached out on their chat I've received excellent customer service and my questions answered quickly. Just today Karen really helped me out. They seem to be very attentive to their customers.

Sequins and Dreams
United States
Over 1 year using the app
ShopSocial, Inc. replied October 5, 2021

Hi Sequins and Dreams,

Thank you so much for taking the time to leave us a review, we are so glad to have you! It is our mission to make life easy for online sellers, so we are so happy to hear that you find Trendsi helpful! Please don't hesitate to contact us about any questions or needs in the future.

June 10, 2023

Anya was a great help explaining the importing processes and ways to set-up shopify to import products efficiently. Thank you once again.

GIGI BLU
United States
Over 1 year using the app
ShopSocial, Inc. replied June 10, 2023

Hi GIGI BLU,

Thank you so much for your review! We're so glad that you enjoy using Trendsi so far. Please feel free to contact us for anything you need, we are always happy to help. ❤️

November 1, 2021

I Love Trendsi!! I recently started using them as one of my dropshippers and they have been AMAZING, the style selections are awesome and they are constantly updating and adding products. The pricing is fair, PLUS it is free to use. They have great customer service and are always very helpful!! Miles has been great at answering all my questions and is very personable and fast, I feel like I have known them for a long time.

blackwaterboutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 7, 2021

Hi blackwaterboutique,

We love you back! Thank you so much for leaving us your AMAZING review. It's our goal to offer more and more content to help you level up and grow your business beyond what you ever could have imagined. When we hear something like this, we get positively giddy here at Trendsi! And remember, we always have your back for any help needed!

July 15, 2022

I'm very pleased with this app and the great customer service from Mia and Hazel who helped me very quickly. I appreciate that!

E-studio
United States
Over 1 year using the app
ShopSocial, Inc. replied August 20, 2022

Hi, E-studio

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to Mia and Hazel to put a smile on their faces! We're always thankful for you and we are here to see you WIN!

September 21, 2021

I really love how this app has helped my business grow! They have a great selection of amazing styles which are easy to import to my Shopify store. Once a customer orders from my store, trendsi makes the process smooth and seamless. I would definitely recommend.

LURE BELLE
United States
Over 1 year using the app
ShopSocial, Inc. replied September 27, 2021

Hi LURE BELLE,

Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

December 30, 2021

I used the app to reach out to support to make sure I'd set up my account correctly, along with questions about orders from customers. Maria went above and beyond to answer my questions and gave some additional info that pointed me in the right direction for in the future. Thanks again, Maria !

J. Lea Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied December 31, 2021

Hi J. Lea Boutique,

We love your review and we are so glad that Maria was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

October 26, 2023

Czar was super helpful! She answered all my questions and resolved my issues. Thanks a lot!

Jobless Cat
United States
Over 1 year using the app
ShopSocial, Inc. replied October 28, 2023

Hello Jobless Cat,

That's fantastic to hear! We're thrilled Czar could assist you promptly and effectively. Don't hesitate to reach out if you have more questions in the future. Thank you for your kind words! 😊🌟

September 14, 2022

I love Trendsi, they offer a large inventory of women's fashion, affordable prices, fast turnaround times, and great customer service. In all the time I have been working with this app I have had only one problem and Angelo quickly helped me solve it, thank you very much and I wish you the best.

Shelvys Home Store
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Shelvys Home Store

The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Angelo has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛

August 12, 2022

Mia was super helpful and quick to answer all my questions on live chat. So far this has been an super easy vendor to partner with.

Orange Fisch
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Orange Fisch

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Mia was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.