Reviews (3,516)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its exceptional customer support, noting team members like Joel, Harold, and Charles for their responsiveness. It integrates seamlessly with Shopify, offering a user-friendly interface suitable for all technical levels. The quality and variety of fashion products are appreciated, enhancing customer satisfaction and business reputation. Features like efficient order processing, shipping, customizable product descriptions, and real-time inventory updates are valued for improving store management and aiding business growth. The app also provides educational support and business tips to help optimize e-commerce strategies.

November 1, 2021

I Love Trendsi!! I recently started using them as one of my dropshippers and they have been AMAZING, the style selections are awesome and they are constantly updating and adding products. The pricing is fair, PLUS it is free to use. They have great customer service and are always very helpful!! Miles has been great at answering all my questions and is very personable and fast, I feel like I have known them for a long time.

blackwaterboutique
United States
Over 1 year using the app
ShopSocial, Inc. replied November 7, 2021

Hi blackwaterboutique,

We love you back! Thank you so much for leaving us your AMAZING review. It's our goal to offer more and more content to help you level up and grow your business beyond what you ever could have imagined. When we hear something like this, we get positively giddy here at Trendsi! And remember, we always have your back for any help needed!

July 15, 2022

I'm very pleased with this app and the great customer service from Mia and Hazel who helped me very quickly. I appreciate that!

E-studio
United States
Over 1 year using the app
ShopSocial, Inc. replied August 20, 2022

Hi, E-studio

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We'll make sure to pass along the compliments to Mia and Hazel to put a smile on their faces! We're always thankful for you and we are here to see you WIN!

September 21, 2021

I really love how this app has helped my business grow! They have a great selection of amazing styles which are easy to import to my Shopify store. Once a customer orders from my store, trendsi makes the process smooth and seamless. I would definitely recommend.

LURE BELLE
United States
Over 1 year using the app
ShopSocial, Inc. replied September 27, 2021

Hi LURE BELLE,

Our mission at Trendsi is to help you grow your business by taking the hard work and stress out of it so you can focus on your brand. Thank you for your kind review!

December 30, 2021

I used the app to reach out to support to make sure I'd set up my account correctly, along with questions about orders from customers. Maria went above and beyond to answer my questions and gave some additional info that pointed me in the right direction for in the future. Thanks again, Maria !

J. Lea Boutique
United States
Over 1 year using the app
ShopSocial, Inc. replied December 31, 2021

Hi J. Lea Boutique,

We love your review and we are so glad that Maria was able to go above and beyond to make sure you are taken care of. Thank you so much for the review and we encourage you to reach out anytime you need help!

September 14, 2022

I love Trendsi, they offer a large inventory of women's fashion, affordable prices, fast turnaround times, and great customer service. In all the time I have been working with this app I have had only one problem and Angelo quickly helped me solve it, thank you very much and I wish you the best.

Shelvys Home Store
United States
Over 1 year using the app
ShopSocial, Inc. replied September 25, 2022

Hi, Shelvys Home Store

The most important thing to us is to make you feel welcome to reach out to our amazing customer support for any help needed and we are so glad that Angelo has given you the support that you deserved. Please reach out again for any help needed, we always have your back! 💛

August 12, 2022

Mia was super helpful and quick to answer all my questions on live chat. So far this has been an super easy vendor to partner with.

Orange Fisch
United States
Over 1 year using the app
ShopSocial, Inc. replied August 23, 2022

Hi, Orange Fisch

Thanks so much for your review! We're delighted that you like using Trendsi so far and that Mia was able to help you as soon as you needed it. Please don't hesitate to reach out with any questions or feedback.

September 13, 2021

Trendi is one of my favorite Shopify apps! Orders ship fast and I love that they provide customized packaging/invoices. Gretle was very helpful when I had a question and replied very quickly!

Perfect Peach Boutique, LLC
United States
Over 1 year using the app
ShopSocial, Inc. replied September 19, 2021

Hello Perfect Peach Boutique, LLC,

Thank you so much for choosing Trendsi to be your business partner. We hope you are able to take your brand to the next level with our help!

September 25, 2022

The customer service at Trendsi is truly impeccable. Gretle was able to quickly and efficiently assist me with an order issue that we were experiencing. I highly recommend this app!

LAYLA MAYA
United States
Over 1 year using the app
ShopSocial, Inc. replied October 7, 2022

Hi, LAYLA MAYA

We are happy that our Customer Support team was able to assist you. we'll make sure to pass along the compliments to Gretle!
Please don't hesitate to reach out again anytime. Thank you for the review and welcome to Trendsi!💛

May 25, 2023

Trendsi is fabulous. I've been using their services since Sept 2022 and have no complaints. Customer service is always helpful and fast at replying back.

Coffee and Chaos Mom
United States
Over 1 year using the app
ShopSocial, Inc. replied May 25, 2023

Hi, Coffee and Chaos Mom

Exceptional customer service is very important to us and we are glad the Cusomer Support Team was able to provide that to you. We will make sure to pass along the compliments to the team. Thank you for the kind review!

Edited December 17, 2023

Was having some issues and Chette was simply amazing and soo much help! Trendsi has been great for our boutique, love it!

blushingcactusboutique
United States
Over 1 year using the app
ShopSocial, Inc. replied June 2, 2022

Hi, blushingcactusboutique

On behalf of the entire support team, thank you for the wonderful feedback! We are here to help alleviate a lot of the stress that is associated with running your own business so that you can concentrate on the fun parts. Reach out to us anytime you need more help.