Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this dropshipping app user-friendly and appreciate its seamless integration with Shopify. They value the wide product selection, automatic inventory updates, and out-of-stock alerts. The 24/7 customer service and efficient order processing are highly praised. Merchants also commend the reasonable pricing and product quality. However, some have reported occasional shipping delays. The app's integration with TikTok for product promotion is also appreciated.

December 1, 2021

watched the app for about a week to see if inventory is consistent before importing any products. Inventory was there the entire week for the products that i was interested in importing. Imported some products and maybe 3 hours later they are out of stock. Be Careful as i made ads for these products only to drive customers to my store for a product that was out of stock

Trendlocker.co
United States
4 days using the app
ShopSocial, Inc. replied December 3, 2021

Hello Trendlocker,

Every feedback matters and thank you for your transparent review. We set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our business.

Our inventory is constantly replenished, especially the newer in-season products to fit every business owner's needs but we're taking the opportunity to investigate to get to the bottom of your experience. Please don't hesitate to reach out again, we'd love to hear more from you!

November 20, 2021

Nice pictures and products but this app is a waste of time. The majority of products have less than 50 inventory and they will run out of stock in less than a week so you will have to replace the product with something else. It's time consuming. I'm still filling my store and already have their products going out of stock. Not even the time to fill my store. Now I will have waste my time to replace these products again.

Keieva
Malta
3 days using the app
ShopSocial, Inc. replied November 22, 2021

Hi Keieva,

This is Sherwin, co-founder of Trendsi. Thank you so much for your review and your feedback matters a lot to us. We are sorry for the inconvenience that this low-stock issue has caused you, and we are currently working on improving this experience for you. Given that we are constantly restocking products, products that are out of stock may be back in stock. Therefore you can leave the products in your store and the inventory will be updated as soon as we restock.

We will allow you to request restock for products that have low in inventory and you could see the status of the restock in the future. Furthermore, we are increasing the depth of our inventory for the next few months and you can see it reflected in inventory level soon. Last but not least, we highly encourage you to use the inventory filter on the home page and also to check the inventory level in product detail before you add products to your Shopify store.

Thanks again for your time and patience.

Edited June 21, 2022

Hey, We just added this channel, but we are beginning to notice the pricing rule does not work only the recommended price still appears. And the prices suggested are in USD and we cannot increase them to make-up for the exchange rate. (We sell in CAD). Please fix

Bennys Beauty World
Canada
About 1 hour using the app
ShopSocial, Inc. replied July 6, 2023

Hello Bennys Beauty World

Thank you for taking the time to provide your feedback. We're sorry to hear that your experience with our app has been less than satisfactory. Your feedback will be crucial in helping us improve and deliver a better user experience. Our team is dedicated to addressing and resolving any issues to ensure your satisfaction. Thank you for bringing this to our attention, and we look forward to working towards a better experience for you.