Reviews (1,448)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and exceptional customer support, which streamline product and order management. They value the wide selection of trendy, high-quality women's fashion and efficient dropshipping features, including up to 500 free product uploads and reliable inventory syncing. The absence of monthly fees is particularly beneficial for small to medium-sized businesses, enhancing both efficiency and customer satisfaction.

December 1, 2025

The service is very fast through their live chat. Always that I contact them I got my questions answered.

Sparks
United States
12 months using the app
ShopSocial, Inc. replied December 4, 2025

Hi Sparks,

Thank you so much for your wonderful feedback! We’re glad to hear that our live chat team has been consistently fast and helpful whenever you reach out. Providing quick, reliable support is something we truly strive for, and it’s great to know it’s making a positive difference for you.

If you ever have more questions or need assistance again, we’re always here to help!

December 17, 2025

Anya my support specialist fixed all my bugs that I spent hours with AI trying to fix. She was responsive,helpful and on top of things. Thank you so much for your help Anya

SkinCandyMuse
United States
6 months using the app
ShopSocial, Inc. replied January 5, 2026

Hi,

Thank you so much for your kind words! We’re thrilled to hear that Anya was able to resolve your issues and provide the support you needed. We’ll be sure to share your feedback with her—it will mean a lot. Please don’t hesitate to reach out if you need any further assistance!

January 16, 2026

I love the Trendsi customer support team. Anya was incredible helpful in helping me work through a technical workflow issue. I'm very happy with the service I've received since joining.

Simply Edyn & Co.
United States
3 months using the app
ShopSocial, Inc. replied January 23, 2026

Hi Simply Edyn & Co.,

Thank you so much for your kind words! We’re truly happy to hear that you’ve had such a positive experience with our customer support team.

Anya will be thrilled to know her help made a difference — we’ll be sure to share your feedback with her. Supporting our customers every step of the way is very important to us.

We really appreciate you being part of Trendsi, and please don’t hesitate to reach out if you ever need anything. We’re always here to help!

November 14, 2025

Customer support is top-notch. Shout out to Anya for being quick to answer my questions in a professional and kind way!

Lume & Dacey Inc.
United States
Over 1 year using the app
ShopSocial, Inc. replied November 17, 2025

Hi Lume & Dacey Inc.,

Thank you so much for your wonderful feedback! We’re thrilled to hear that you had such a positive experience. Anya will be delighted to know her quick, professional, and kind support made a difference.

We truly appreciate you taking the time to share this. If there’s anything else you need, we’re always here to help!

Edited November 13, 2025

I spoke previously to Lorena and today with Mikah and received excellent customer service. Both were knowledgeable and guided me through checking on my orders. I appreciate all their support. Thank you :)

AZA Boutique
United States
About 1 year using the app
ShopSocial, Inc. replied November 17, 2025

Hi AZA Boutique,

Thank you so much for your kind feedback! We’re delighted to hear that Lorena and Mikah were able to assist you and provide the guidance you needed. They’ll be very happy to know their support made a positive difference.

We truly appreciate you taking the time to share your experience. If there’s anything else you need, we’re always here to help. Thank you again! 😊

January 8, 2026

I Couldn't fix the shipping issue on my own, got in contact with Harold and he was amazing and helped me fairly quickly. He explained the problem and helped me resolve the issue. Thank you!

aleenswardrobe
United States
About 1 month using the app
ShopSocial, Inc. replied January 9, 2026

hi aleenswardrobe,

Thank you so much for your kind feedback! We’re glad to hear that Harold was able to assist you quickly and clearly with the shipping issue. We’ll be sure to share your appreciation with him. Thank you for your support!

November 16, 2025

Fabulous service! I got prompt answers to all my questions from Harold. Tredsi, you are awesome!

Cloud Orchard
Poland
10 months using the app
ShopSocial, Inc. replied November 17, 2025

Hi Cloud Orchard,

Thank you so much for your wonderful feedback! We’re thrilled to hear that Harold was able to assist you quickly and clearly. Your kind words mean a lot to us, and we’re so glad you’re having a great experience with Trendsi.

If there’s ever anything more we can help with, we’re always here for you. Thank you again—you’re awesome, too! 💛

January 10, 2026

I had trouble with editing a product description and Harold helped me figure it out with great patience! Thanks Harold!

Upland South Boutique
United States
About 1 month using the app
ShopSocial, Inc. replied January 15, 2026

Hi Upland South Boutique,

Thank you for your kind feedback. We’re glad to hear that Harold was able to assist you and provide a positive experience. We truly appreciate your support.

Edited November 5, 2025

Huge thanks to Lori and the Trendsi team! So far, Trendsi has been the best dropshipping company I’ve worked with. They let you upload up to 500 products on Shopify, which is perfect for a newbie like me who can’t afford a paid subscription yet. Their app is super user-friendly—way easier to navigate than other platforms. Plus, their flexibility and support really set them apart. Highly recommend!

Harold was incredibly helpful and prompt in assisting me. He made the process smooth and answered all my questions quickly. Highly recommend his support!

ZWAP
United States
19 days using the app
ShopSocial, Inc. replied October 23, 2025

Hi ZWAP,

Thank you so much for your amazing feedback! We’re thrilled to hear that you’re enjoying your experience with Trendsi and that our platform and support team — especially Lori — have been helpful to you. Your recommendation truly means a lot to us, and we’re excited to keep supporting your business journey! 💛

January 29, 2026

Had an amazing experience with Harold. He helped me with my inventory issue and guided me along the entire way. He was patient and very understanding. With Trendsi, I have had nothing but a great and easy experience.

Belvidir
United States
25 days using the app
ShopSocial, Inc. replied February 9, 2026

Hi,

Thank you so much for sharing your experience! We’re thrilled to hear that Harold was able to help with your inventory issue and provide patient, understanding support. It’s wonderful to know that your overall experience with Trendsi has been great and easy—we’ll be sure to pass along your kind words to Harold!