Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this dropshipping app for its user-friendly interface, seamless Shopify integration, and wide product variety. They value the automatic inventory updates, out-of-stock alerts, and 24/7 customer service. The app's TikTok integration is also praised for expanding merchant reach. Merchants report high product quality, accurate sizing, and cost-effectiveness, as there are no monthly fees or limits.

March 27, 2024

Joel was very helpful! It took him seconds to respond to all of my questions and patiently waited while I took the steps needed to make sure our issues were fixed!

Adalynn Grace
United States
11 months using the app
ShopSocial, Inc. replied March 28, 2024

Hello Adalynn Grace,

Thanks a ton for your awesome feedback! Joel is thrilled to hear your kind words. We're all about speedy solutions and patient support here, so we're delighted we could get everything sorted for you. Don't hesitate to reach out if you need anything else!

February 13, 2024

Mary was amazing helping me connect my shop back and getting everything working correctly. Great WORK!!

Carolina Magnolia Boutique, LLC
United States
Almost 3 years using the app
ShopSocial, Inc. replied February 14, 2024

Hello Carolina Magnolia Boutique, LLC,

Thank you so much for the enthusiastic feedback! It was a pleasure assisting you in getting your shop up and running smoothly again. Don't hesitate to reach out if you need anything else. Keep up the fantastic work on your shop! 🎉🛍️

February 6, 2024

I am new to using Trendsi, but so far it's been a great experience. Their site is extremely user friendly, their product is well represented, and their customer service is AMAZING. Every time I have a simple question, they are quick to respond and take care of my concerns. And a shout out to Harold! He is awesome and gave me all the answers and resources I needed. Thank you Harold!

Minxx & Company
United States
8 months using the app
ShopSocial, Inc. replied February 10, 2024

Hi Minxx & Company,

Wow, we're thrilled to hear about your awesome experience with Trendsi! 🎉 We're all about making things easy and enjoyable for our customers, and we're so glad to hear that's been your experience so far. Big shoutout to Harold for going above and beyond to help you out! 🙌 Thank you for choosing Trendsi, and here's to many more great experiences ahead!

March 11, 2024

What I love about Trendsi is they customer service, very fast and dependable. Thanks JULES for your awesome customer and tips.

COCO CRESS
United States
About 2 years using the app
ShopSocial, Inc. replied March 13, 2024

Hello COCO CRESS,

Thank you so much for the kind words! We're thrilled to hear that you're enjoying our customer service and tips. Jules will be delighted to know they made your experience awesome. We appreciate your support! 😊👍

February 28, 2024

I want to switch over to Trendsi as my main dropshipping source, and had questions on how to do it. So, this morning I engaged in a dialog with one of the representatives, Ms. Lorie, who was with me answering all my inquiries with depth of knowledge and professionalism. I am so happy that she provided all the information that I need to further my online ecommerce business.

Ms. Lorie, thank you so much for your kind and professional assistance.

Essential Wears
United States
3 months using the app
ShopSocial, Inc. replied March 1, 2024

Hello Essential Wears,

Thank you for your glowing feedback! We're thrilled to hear that Lorie provided you with the support and information you needed. Here's to a successful switch over to Trendsi and the growth of your online business! 🥂

March 17, 2024

Lorie L. helped me with every question I had and was so pleasant to talk with! Customer service could not be better!

House of Binx
United States
About 1 year using the app
ShopSocial, Inc. replied March 19, 2024

Hello House of Binx,

Thank you so much for your kind words! It was our pleasure assisting you, and we're thrilled to hear you had a great experience. Don't hesitate to reach out if you have any more questions in the future. Have a fantastic day! ❤️

March 11, 2024

It is very easy to use and is like they though in all aspects you may need to manage your business. Thanks to Chette and the other customer service team, I have had a fast and clear answers to all my needs and questions.

Trendorama
United States
About 2 months using the app
ShopSocial, Inc. replied March 13, 2024

Hello Trendorama,

Thank you for the kind words! We're thrilled to hear that our platform has been making managing your business a breeze. Our team, especially Chette and the customer service crew, is always here to provide speedy and helpful assistance whenever you need it. Here's to continued success with your business!

March 4, 2024

This review is based solely on the customer service I experienced with Joel. As a new store owner, this was my first time experiencing an out-of-stock order and he clarified everything for me. Although, I'm disappointed with the out-of-stock item, as I'm sure my customer will be as well, he did at least get me on the right track. Thank you!

In There Like Swimwear ITLSW
United States
2 months using the app
ShopSocial, Inc. replied March 5, 2024

Hello In There Like Swimwear ITLSW

Thank you for your feedback! We're glad to hear that Joel was able to assist you effectively.

We understand that encountering out-of-stock items can be disappointing, both for you as a store owner and for your customers. However, we're pleased that Joel clarified the situation for you and helped get you on the right track.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to support you every step of the way as you navigate your journey.

April 2, 2024

Trendsi has been a total lifesaver for me! Being a fashion enthusiast, I'm constantly on the lookout for the hottest trends, and Trendsi never disappoints. The variety of styles they offer is amazing, and I always find something that suits my taste perfectly. Their customer service is super friendly and helpful too, big thank you to Chette for making my shopping experience smooth and enjoyable. I'd totally recommend Trendsi to anyone looking to up their fashion game!

SocialSeasons
United States
20 days using the app
ShopSocial, Inc. replied April 4, 2024

HI SocialSeasons,

Hey there! We're thrilled to hear that Trendsi has been your ultimate lifesaver in the fashion world! 🌟 Our team works hard to keep you trendy and satisfied, and we're glad you've found your perfect style match with us. Big shoutout to Chette for making your shopping experience a breeze! Thanks a bunch for recommending Trendsi – here's to many more stylish adventures ahead! 🥂

March 14, 2024

Wowww! Customer service is on top of their game!! I’m a new dropshipper of Trendsi and had to reach out regarding how to fill out their shipping rates on Shopify and got a reply within 1 day and a well explained email on how to do it. Easy peasy. Thank you!

The Freckled Lily
United States
About 2 months using the app
ShopSocial, Inc. replied March 19, 2024

Hello The Freckled Lily,

Hey there! That's what we love to hear! We're thrilled to know our customer service team could swoop in and help you out pronto. Here's to smooth sailing with your dropshipping journey with Trendsi! Cheers! 🥂