Reviews (502)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient multi-channel inventory management, noting significant time savings and increased sales due to automated inventory updates across platforms like Shopify, Etsy, and Faire. Features such as real-time syncing, bundling, and kitting are praised for managing complex inventory needs. The app is recognized for its reliable performance and seamless integration, with customer support described as responsive and helpful.

Edited May 11, 2020

Trunk does exactly what it says it will do and does it in actual "real time." I have been using Stitch for 5 years, and over the past 2 years I have trialed (for up to 3 months each) almost all of the other big players in inventory management software, and none of them sync between channels as fast as Trunk does. The interface is visually very nice to work with, and that is a welcome improvement over most of the other similar apps out there, which feel like you've gone back in time to the Internet circa 1998 - 2002. Well done Trunk! Please keep adding more functionality!

ThisBlueBird - Modern Vintage
United States
Almost 4 years using the app
July 24, 2020

Trunk is a great tool to keep your inventory up to date across platforms. It works seamlessly, never glitchy and the customer support team is astoundingly quick and willing to help. 100% recommendable!

Dad Grass
United States
Almost 4 years using the app
October 15, 2019

Finally, a multi-channel inventory management solution that is sleek, fast, and easy on the eyes. I wish I discovered Trunk earlier! It has really changed the way we keep track of our listings and cut down on overselling. James was always helpful and quick to answer any questions we had as well. Highly recommend for anyone looking for a minimal and easy to use option!

Oh Shiny
United States
Almost 4 years using the app
Edited May 2, 2023

My 2019 review: Stock syncing is an absolute necessity for my business and I am delighted to say Trunk handles this with ease. It saves me so much time and stress, I was always worrying that I might over-sell but since using Trunk I have had no problems whatsoever. Support is always fast and friendly.

2023 update: Unfortunately I've started to experience a lot of stock syncing discrepancies over the last few weeks, leading to overselling stock that is out of stock. It's unfortunate as Trunk always did this better than the rest so I'm really disappointed. Hope it can be rectified soon but looking at other reviews it seems I'm not alone.

Plannerface
United Kingdom
Almost 4 years using the app
Trunk replied May 2, 2023

Hey there, we're sorry to hear you're having issues. Etsy recently updated their API although all issues should now be resolved. We've reached out via email to help figure out what issues you're still facing, thanks.

October 14, 2020

Incredible customer service. James is the best! We wouldn't have been able to launch on time without him. We played around with other inventory apps before this one and found that Trunk manages our global inventory the best. Our store has a large catalogue and only sells products in bundles. Trunk handles it all seamlessly. Highly recommend!

Zipper Valley
Canada
Almost 4 years using the app
November 12, 2021

The seamless inventory syncing is very helpful and saves me a weekly manual task of updating Etsy stock. However the ability to create multipacks of products and for it to correctly record the quantities of items sold really solves an otherwise annoying challenge! Recommended.

Cotswold Poster Co
United Kingdom
Almost 4 years using the app
October 19, 2020

This app is very simple yet so powerful .With the mess in Amazon's catalog where everybody creates bundles and combining different products in kits , it was NO WAY to be able to keep an accurate inventory count between the two sites. Here it comes Trunk to the rescue . The bunddle / kits features are a life saver.Best inventory sync. program I've seen so far .

Euro Food Mart
United States
Almost 4 years using the app
January 16, 2020

We started using Trunk to connect our inventory between Shopify and Square. It works seamlessly between the two platforms and keeps our inventory up to date. No more worrying about selling something at a pop up someone is trying to buy online. The customer service is great and the team at Trunk answered all of our questions up front and quickly. Great overall product!

St.Michael's
United States
Over 3 years using the app
May 17, 2020

Good product... It is easy to set up.. James is on top of things and responds fast. The product solves the issue of inventory management across multiple platforms - Thank you

Interiors by Elizabeth
United States
Over 3 years using the app
Edited February 29, 2020

James has had the patience of a saint as I struggled to get everything up and running between my Shopify and Etsy account. Once I got finally got everything up and running correctly, this system has been running wonderfully at keeping my inventory synced between my Shopify and Etsy shops. It's a must have program if you have multiple shops with a massive inventory like I do.

OurPaintAddictions
United States
Over 3 years using the app