UFE Cross Sell & Upsell Bundle , 947 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its user-friendly interface and diverse features for creating upsell opportunities, such as bundle discounts and pop-up reminders. Many have found it effective in boosting revenue and average order value. The support team is praised for their exceptional service and swift responses. The app offers extensive customization, even on the free plan, and is compatible with various themes and apps. It's suitable for all business sizes due to its scalability. However, some merchants find its limited multi-language support a drawback.
Refine
-
By rating
Great app which helps to increase my revenue and average order value. Very happy with it. The support team is also really helpful and prompt in responding.
Thank you for your positive feedback! We're delighted to hear that our app has been instrumental in boosting your revenue and average order value. We're committed to delivering top-notch service, and your kind words are highly motivating.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Really great experience with the rep Athira, really helpful, knowledgeable and fast, got our problem resolved quickly and back to work, highly recommend!
I'm delighted to hear about your excellent experience with Athira.
Her helpfulness, knowledge, and efficiency in resolving your issue promptly are truly commendable.
We appreciate your recommendation and Thank you for your kind words!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Customers take the discounted offer and remove the original triger product from cart, and you end up loosing money.
Customer support don't exist and they don't reply.
We apologize for any inconvenience you've experienced, and we appreciate your feedback.
Regarding the lack of response, please note that our support hours are from 8 am to 11 pm (IST). We do our best to respond promptly during those hours, and we're actively working on extending our support coverage.
Regarding the issue you mentioned, it appears that the problem occurred because the option 'Remove discount if trigger product is removed' was disabled It is designed to prevent situations like the one you described, and we recommend keeping it enabled to ensure the discounts are applied correctly.
We value your feedback, and we're continuously working to improve our app and support services.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu,
Customer Support Lead at Helixo
We particularly like UFE because the Frequently Purchased With feature updates the variant of the trigger product as it's changed further up the page.
The support team was also incredibly helpful with assisting us in customizing the widget for our store when we couldn't' figure out a few things like positioning etc.
We're thrilled to know that you're enjoying UFE and finding value in its features, especially the Frequently Purchased With feature. It's great to hear that our support team could assist you in customizing the widget to suit your store's needs.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I really love it. Very useful app and helpful support
Thank you so much for your kind words! We're delighted to hear that you love our app and have found it to be very useful. Our team is always here to provide helpful support whenever you need it.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!
Thank you so much for your kind words!
We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Thanks to Lishana's assistance, I've found precisely what I was searching for in this app. Her exceptional support has helped me address various issues and find solutions. Ensuring you can easily access everything you need.
We're delighted to hear about your positive experience with Lishana's exceptional support!
Your kind words serve as a testament to our commitment to providing top-notch assistance and ensuring our customers can easily access everything they need.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.
I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.
I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.
Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!
Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.
Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.
Your feedback means a lot to us, and we appreciate your cooperation.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Great app and support! Special thanks to Glen for helping out figure a few things out.
You can use it to create multiple types of upsell offers. We were looking for an app that allows to set start and end dates and this one does it well.
The translation feature works well. It doesn't support multiple languages, but we were able to figure something out using Langify custom translation feature.
Thank you for your wonderful feedback! We're thrilled that you're enjoying the app and our support. We'll make sure to pass your appreciation to Glen for his assistance – it's always great to hear when our team members make a positive impact.
It's fantastic to know that our app fulfils your needs, especially with the ability to create different types of upsell offers and set start and end dates effectively.
We're glad that the translation feature is working well for you, and we appreciate your creative approach to solving the multiple languages challenge using the Langify custom translation feature.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Boosts our sales and excellent support
Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team