Reviews (1,101)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective cross-sell and upsell features that boost sales and increase average order values. It offers customizable options for brand alignment and a user-friendly interface that integrates seamlessly with stores. The app supports various design choices and allows performance-based offer adjustments. It is noted for its reliability and speed, with a support team praised for prompt and efficient assistance, including live chat.

November 28, 2024

Great tool, great support

Charlotte Labee
Netherlands
Over 2 years using the app
UFE - Upsell Funnel Engine replied November 29, 2024

Thank you so much for your kind words!

We're thrilled to hear you're enjoying the tool and our support.

Your feedback means a lot to us and motivates us to keep delivering our best.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

December 17, 2024

Es una app intuitiva y facil de usar con herramientas sumamente útiles! Tambien destaco la atención que brindan a traves del chat de ayuda. Siempre eficientes y rápidos para solucionar cualquier inquietud.

Compañía del Sol
Argentina
About 3 years using the app
UFE - Upsell Funnel Engine replied December 21, 2024

¡Muchas gracias por tu maravilloso comentario! Nos alegra saber que encuentras la aplicación intuitiva y fácil de usar, y que nuestras herramientas son útiles para ti. También estamos encantados de que nuestra atención a través del chat de ayuda haya sido eficiente y rápida para resolver tus inquietudes. 😊

Si tienes más preguntas, no dudes en contactarnos en support@helixo.co o a través de nuestro chat dentro de la aplicación. Siempre estamos felices de ayudarte.

– Equipo de Soporte de Helixo

November 25, 2024

it's the best application i've tried so far. it's very complete and the support is really attentive and responsive.

wynser
France
20 days using the app
UFE - Upsell Funnel Engine replied November 26, 2024

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’ve had such a positive experience with our application.

It’s great to know you find it complete and that our support team has been attentive and responsive.

If you ever need anything else, don’t hesitate to reach out.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

December 10, 2024

service client impeccable

RestLys
France
About 8 hours using the app
UFE - Upsell Funnel Engine replied December 11, 2024

Thank you so much for your feedback!

We're delighted to hear that you're happy with our customer service.

In case of further queries, please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

November 11, 2024

Very nice app that's fairly easy to setup and use. The customer service chat was also very helpful when I had questions about where the widget was being placed. It helps increase my AOV and also is customizable so it fits within my brand.

Rare Dirndl
United States
About 4 years using the app
UFE - Upsell Funnel Engine replied November 12, 2024

Thank you so much for your thoughtful review!

We're glad to hear that you found the app easy to set up and customize to fit your brand.

It’s wonderful to know that our support team could assist with your widget placement questions.

If you ever need further help, we’re always here for you.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

November 21, 2024

Timely reply to my query, great

GL.iNet EU
Hong Kong SAR
Over 1 year using the app
November 19, 2024

Nadeem is very friendly and patient. Since I am a newbie and not familiar with many settings, he patiently helped me when I was facing a breakdown. Thank you very much for his help.

PITAKA Germany
Hong Kong SAR
About 1 year using the app
UFE - Upsell Funnel Engine replied November 20, 2024

Thank you so much for your kind words!

We're thrilled to hear that Nadeem was able to assist you with patience and understanding during a challenging moment.

Helping our customers feel supported, especially when navigating new settings, is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 10, 2024

If you're looking for an easy to use and effective cross sell & upsell bundle app for your website, UFE is for you. Not only do they have an easy to use platform, but also have great customer service. We haven't experience any issues since using the app and hope to continue that trend :D

1928 Jewelry
United States
Over 3 years using the app
UFE - Upsell Funnel Engine replied October 12, 2024

Thank you so much for your kind words!

We're thrilled to hear that you find UFE easy to use and that our customer service has been helpful. Knowing that you've had a smooth experience without any issues means a lot to us, and we’re here to ensure it stays that way.

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team

October 11, 2024

great app for bundle deals and conversions. Bhagya was so helpful and took the time to help me with my inquiry.

Monarch and Muse
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied October 14, 2024

Thank you for the great review!

We're thrilled to hear that you're enjoying the app for your bundle deals and conversions.
It's awesome to know that Bhagya was able to assist you and provide the support you needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team


October 17, 2024

Amazing App and what makes it great are the people behind it, super friendly and very helpful. Highly recommend

Black Active Fitness
Bahrain
Almost 2 years using the app
UFE - Upsell Funnel Engine replied October 18, 2024

Thank you so much for your amazing review!

We're thrilled to hear that you're enjoying the app and that our team has made a positive impact on your experience.

Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat.

We are always happy to help you.

- Helixo Support Team