Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
May 11, 2023

It is easy to use and has almost everything one needs EXCEPT languages.
You can only use it in one language. If your website is multi-language then don't get this app.

Havroc
Switzerland
Time spent using app: About 1 year
UFE - Upsell Funnel Engine replied May 11, 2023

Thank you for sharing your feedback with us regarding our app. We truly appreciate your input as it helps us improve our services to better meet the needs of our diverse user base.

We understand that language support is crucial, especially for multi-language websites, and we apologize for any inconvenience this may have caused you. We are constantly working to enhance our app's capabilities, and expanding language support is one of our top priorities.

We assure you that we are committed to improving our app to meet the diverse requirements of our customers and truly value your feedback. We appreciate your ongoing support and look forward to better serving you in the future.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

May 1, 2023

The response speed of the customer service is very fast and can help me solve the problem accurately

Ctrlboutique
United States
Time spent using app: 17 days
UFE - Upsell Funnel Engine replied May 1, 2023

Thank you for taking the time to leave us a review! We're glad to hear that our customer service team was able to provide you with quick and accurate assistance to help resolve your issue.

At the same time, we noticed that you rated us 4 stars. We would like to know if there is anything else we can do to improve your experience with our product and services. We're always looking for ways to better serve our customers, and your feedback is essential in helping us achieve that goal.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited April 29, 2023

I recently started using UFE in my Shopify store, and I am blown away by its features and ease of use. The app has truly streamlined my workflow and saved me a lot of time and effort. The interface is intuitive and user-friendly

e-freshjuice
Oman
Time spent using app: About 15 hours
UFE - Upsell Funnel Engine replied April 29, 2023

Thank you for sharing your positive experience! It's great to hear that the app has been able to streamline your workflow and save you time and effort. It's also great to hear that the customer support team has been helpful in answering your questions and providing solutions when needed.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 20, 2023

So far it's been great, but I've only just started using it. Customer service was excellent though and very responsive.

KimmyLoth
United States
Time spent using app: About 2 hours
UFE - Upsell Funnel Engine replied April 21, 2023

Thank you for your positive feedback on the customer service provided to you. I am glad to hear that our team was able to assist you promptly and effectively. We strive to provide the best possible experience for our users, and your satisfaction is our top priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Edited April 19, 2023

Been using this app for a number of years now and it's given me no reason to stop using it. The pricing is extremely fair and the customer service is also excellent. But most importantly, the app converts!

Daisy Bags
United Kingdom
Time spent using app: Over 2 years
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you for sharing your positive review about the app! We take pride in providing excellent customer service and ensuring that our users are satisfied with our app.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 19, 2023

Top customer assistance! Thanks.

FerruccioKids
Italy
Time spent using app: About 2 months
UFE - Upsell Funnel Engine replied April 19, 2023

Thank you very much for your kind words! It's always great to hear that we were able to provide best customer assistance.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 17, 2023

Very good service, quick response and good problem solving
The offers are good and worth the price !

MoveLightShop
France
Time spent using app: About 1 month
UFE - Upsell Funnel Engine replied April 17, 2023

Thank you for your feedback and for taking the time to share your positive experience with us! Your satisfaction is our top priority, so we are always here to help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 13, 2023

Lishana was amazing and quick with solutions. Thanks so much for your help. I've been using UFE for a while

Butter'd Bodycare
United States
Time spent using app: 8 months
UFE - Upsell Funnel Engine replied April 13, 2023

Thank you for your positive review! We really appreciate your kind words and are thrilled to hear that you had a great experience with us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

April 1, 2023

Ottima assistenza, inizialmente avevo dei problemi con la posizione del widget, ma dopo l'assistenza ha risolto tutto in un lasso di tempo breve.
Consiglio questa applicazione anche per questo motivo.

Best Pets
Italy
Time spent using app: About 2 months
UFE - Upsell Funnel Engine replied April 1, 2023

Grazie per aver condiviso la tua esperienza positiva con il nostro team di supporto! Siamo lieti di essere stati in grado di risolvere rapidamente il problema riscontrato con il widget e che il nostro supporto sia stato in grado di fornirti l'assistenza di cui avevi bisogno.
Non vediamo l'ora di continuare a servirvi e di fornirvi il miglior supporto possibile.
In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

-Team di supporto Helixo

March 29, 2023

Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.

Swole Panda
United Kingdom
Time spent using app: 5 days
UFE - Upsell Funnel Engine replied March 29, 2023

Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you.

We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track

Thanks again for your recommendation, and we look forward to serving you in the future!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team