Reviews (1,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.
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good customer support and easy to use app. Thanks!
Thank you for your feedback! We're glad to hear that you found the app easy to use and appreciated our customer support.
Your satisfaction is important to us!
In case of ...
Amazing customer service. The support contacted me about a bug that I didn't even know I had on my store. (When going through some checking routines). They do checking routines! Didn't expect doing such a work for their clients. Best Experience!
Thank you so much for your kind words!
We're thrilled to hear that you had such a positive experience with our customer service.
Our team is dedicated to ensuring ...
super app for us !
Thank you for the amazing feedback! We're so glad to hear that our app is working great for you!
In case of further queries please contact us at support@helixo.co or via our ...
I had an issue, logged this with the live chat, Chaithra responded in a couple of minutes and within minutes had sorted the issue. Very satisfied, great service!
We appreciate your kind words!
It's great to know that Chaithra was able to assist you promptly. We’re delighted you’re satisfied with our service!
In case of further ...
The application interface is simple and easy to operate. Even if I encountered problems during operation and contacted customer service, the customer service quickly provided me with a solution.
We're so glad to hear that you find our application interface simple and user-friendly.
It's also great to know that our customer service team was able to provide a quick ...
Support is always quick to respond and helpful - I would like to see the text fields support custom HTML so I can add links to product descriptions in certain fields but its just a small request in an otherwise great app with loads of features!
Thank you for your kind words!
We're glad to hear our support team has been quick to respond and helpful for you.
Your suggestion to add custom HTML in text fields for ...
I want to update my review, a customer support lead reached out to me with a highly professional response. I can safely say I highly recommend them now and they have assured me they are going to work on internal communication better. Thank you UFE, it's a great product, truly!
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This app has NOT been updated to utilize app pixels for conversion tracking, essentially making it completely ...
Hello Matthew,
Your feedback is invaluable to us, and I want to assure you that we're wholeheartedly committed to addressing your concerns regarding the app's update to ...
Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.
We're delighted to hear such positive feedback!
Thank you for recognizing our commitment to providing fast and efficient support.
Ensuring that our users' needs are met ...
We love this app! The functionality allows us to show customers the right products at the right moments to have the best chances of increasing conversion rate and AOV. The support team are also excellent - they are quick to respond and very helpful.
Your feedback truly brightens our day!
It's fantastic to hear that our app's functionality has been instrumental in optimizing your store's performance and enhancing the ...
Great customer service with live chat and quick answers
Thank you for the fantastic feedback! We're glad to hear that you had a great experience with our live chat and quick responses.
Providing top-notch customer service is our ...