Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

February 8, 2024

Excellent service

SereneLuxe
Canada
About 1 hour using the app
UFE - Upsell Funnel Engine replied February 9, 2024

Thank you for your positive feedback on our service! It's great to hear that you had an excellent experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

November 16, 2023

the app is very nice, you can customize different things, also the support service is fast and knowledgeable. super recommended

Birbab
Italy
1 day using the app
UFE - Upsell Funnel Engine replied November 17, 2023

Thank you so much for your kind words! We're thrilled to hear that you're enjoying the app and finding it customizable to your preferences. Our team works hard to provide fast and knowledgeable support, and we're delighted that you had a positive experience. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 13, 2023

Easy to use. Support is extremely helpful and prompt in responding.

ViewSonic Store
Singapore
About 23 hours using the app
UFE - Upsell Funnel Engine replied December 14, 2023

We appreciate your positive feedback! It's fantastic to hear that you find our service user-friendly.

Our team is dedicated to providing helpful and prompt support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


November 8, 2023

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Mighty Moose Nutrition
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied November 10, 2023

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


December 26, 2023

very helpful. thanks

D.H. Best Shop
Israel
About 15 hours using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you so much for your kind words!

I'm glad to hear that you had a positive experience. Our team works hard to ensure our app meets your expectations, and it's rewarding to know that our efforts are appreciated.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


August 3, 2023

Excellent way to get add-on sales.

We had an issue with integrating with other apps but Glen from the support chat was able to resolve this quickly and efficiently

The Giveaway Guys
United Kingdom
About 2 years using the app
UFE - Upsell Funnel Engine replied August 4, 2023

Hi, we are so happy that you enjoyed your experience with us! We appreciate the great review and looking forward to help you.

Your kind words mean a lot to us and we will make sure to continue providing the best service possible. Thank you for choosing us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 2, 2023

I would definitely recommend this app. It helped to increase our revenue and AOV. Also, the support is incredible, helps very quickly with every detail. Love it!

Madeline
Netherlands
Over 2 years using the app
UFE - Upsell Funnel Engine replied August 3, 2023

Thank you so much for your wonderful review of our UFE Cross Sell & Upsell Bundle app!

We're pleased to hear that the app has been beneficial for your business by increasing revenue and average order value (AOV). We designed it with the goal of helping merchants like you boost their sales, and it's fantastic to know that it's making a positive impact on your store.

Moreover, we take great pride in providing top-notch customer support, and we're delighted to hear that you found our support team helpful and quick to address any concerns.

Your recommendation means a lot to us, and we're grateful for the opportunity to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

October 18, 2023

Boosts our sales and excellent support

vimanasnow.no
Norway
Almost 3 years using the app
UFE - Upsell Funnel Engine replied October 19, 2023

Thank you so much for your positive review! We're thrilled to hear that the UFE has helped boost your sales, and we greatly appreciate your support. Our team is always here to provide excellent customer support, and we look forward to continuing to assist you with any of your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

July 5, 2023

Very useful app and helpful support, love it. Have been using it and it helps to increase sales in our store.

HOHOLIFE 好好生活
Hong Kong SAR
Over 2 years using the app
UFE - Upsell Funnel Engine replied July 6, 2023

Thank you for your wonderful review! We're delighted to hear that our app has been helpful in increasing sales for your store. We're glad that you find it useful.

We're grateful for your kind words and providing helpful support is a top priority for us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

December 13, 2023

I would not reccomend this app. You wanna know why? not everyone likes to straight away take a subcribtion without knowing if you like their product + service. To remove the watermark they want you to take a subcribtion first. Sorry but i find that a bad service, why? Many competitors give free trials or they ask nothing to take the watermark away.

Noubel
Netherlands
7 minutes using the app
UFE - Upsell Funnel Engine replied December 15, 2023

Hi, I want to clarify that we do offer a 7-day free trial to all our customers, allowing them to assess the app and determine if it aligns with their expectations.
During this trial period, users won't be charged, providing an opportunity to explore the app without financial commitment.

If, after the trial, users decide not to continue with a subscription, they can remove our app from their Shopify store or switch to the free plan before the trial ends.

For a clearer understanding of our pricing, please refer to our pricing article.
https://helpdesk.helixo.co/pricing-billing

I also want to extend our flexibility by offering up to a 30-day free trial if you need more time to explore our app.

Once again, I appreciate your feedback on the Shopify app store, and I want to sincerely apologize for any inconvenience you may have experienced.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Tinu, Customer Support Lead at Helixo