Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

October 18, 2023

The support team is very helpful and patient with our concerns.
The app is exactly what we need for our store upsells and cross-sells requirements.

simplysheds.au
Australia
3 months using the app
UFE - Upsell Funnel Engine replied October 19, 2023

We greatly appreciate your kind words! Our support team is dedicated to assisting you with any concerns you may have, and your feedback is truly motivating.

We're delighted to hear that our app aligns perfectly with your store's upsell and cross-sell needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

October 2, 2023

Highly recommend this app if you're looking to create upsell moments like adding bundles discounts, pop-up reminders, volume discounts, etc.

I was originally looking for an app to do bundle discounts, but did not know that shopify had so many restrictions on stacking discount codes and the whole experience was frankly quite confusing. Fortunately, the support for this app is incredible. They were able to walk me through everything I needed to do to get the widget looking and working exactly as I wanted.

I've spoken to multiple support staff and they were all lovely, but I would like to specially shout out Lishana, who truly went above and beyond in helping me with my many questions and requests.

Thank you to the team for this wonderful and flexible app! They have a free trial so definitely check it out if you're interested!

Lunoji
Singapore
7 days using the app
UFE - Upsell Funnel Engine replied October 5, 2023

Thank you so much for your kind words and recommendation! We're thrilled to hear that our app has been helpful in creating upsell opportunities and addressing your needs.

Our support team is dedicated to providing excellent assistance, and we're glad to know you had a positive experience with Lishana.

Your feedback means a lot to us, and we appreciate your cooperation.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

September 7, 2023

The support team at UFE is great. Very responsive and helpful. They take the time to understand a problem and tell you how to solve it.

Disguise The Surprise
United States
10 months using the app
UFE - Upsell Funnel Engine replied September 8, 2023

We're delighted to hear that you had such a positive experience with our support team at UFE! Providing excellent customer service is a top priority for us, and we're thrilled to know that our team was responsive, helpful, and attentive to your needs.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 25, 2023

Great app and support! Special thanks to Glen for helping out figure a few things out.

You can use it to create multiple types of upsell offers. We were looking for an app that allows to set start and end dates and this one does it well.

The translation feature works well. It doesn't support multiple languages, but we were able to figure something out using Langify custom translation feature.

fillion-electronique-dev2
Canada
13 days using the app
UFE - Upsell Funnel Engine replied August 26, 2023

Thank you for your wonderful feedback! We're thrilled that you're enjoying the app and our support. We'll make sure to pass your appreciation to Glen for his assistance – it's always great to hear when our team members make a positive impact.

It's fantastic to know that our app fulfils your needs, especially with the ability to create different types of upsell offers and set start and end dates effectively.

We're glad that the translation feature is working well for you, and we appreciate your creative approach to solving the multiple languages challenge using the Langify custom translation feature.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

June 7, 2023

I cannot recommend this app enough. The outstanding customer service, paired with its user-friendly nature and ability to boost average order value, makes it a must-have for any online business owner. Whether you're a seasoned professional or just starting out, this app will undoubtedly take your store to new heights.

Fidget Pop
United Kingdom
About 2 months using the app
UFE - Upsell Funnel Engine replied June 7, 2023

Thank you for your glowing review!

We are thrilled to hear that you had such a positive experience with our app. Our team is dedicated to providing outstanding customer service, and we are glad that it has made a difference for you.

We take pride in creating a user-friendly app that helps boost average order value. It's great to know that our efforts have been successful in meeting your needs as an online business owner.

Whether you are an experienced professional or just starting out, we are committed to supporting your growth and taking your store to new heights.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 18, 2023

I recently worked with UFE Cross Sell's team, and I must say they did an outstanding job! The app is well-designed, user-friendly, and fulfills all my requirements. The team's professionalism and commitment to delivering a quality product were evident throughout the process. I highly recommend UFE Cross Sell . Kudos to the entire team!

SIDIZ AMERICA
United States
About 4 hours using the app
UFE - Upsell Funnel Engine replied November 20, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an outstanding experience with UFE Cross-Sell. Our team is dedicated to providing a well-designed and user-friendly app that meets your requirements.
Your recommendation means a lot to us, and we appreciate your acknowledgment of our professionalism and commitment. Kudos to you as well!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 23, 2023

Great Service. Quick Response. Best one so far!

Hyphen
United States
About 2 years using the app
UFE - Upsell Funnel Engine replied September 25, 2023

Thank you so much for your kind words! We're pleased to hear that you're satisfied with our service and appreciate your feedback. We're here to provide you with the best experience possible, and we're always ready to assist you whenever you need us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


May 11, 2023

This app has generated us thousands of dollars of additional revenue that probably wouldn't have been there with it the app. Plus, if you EVER have a problem the customer support is 2nd to none! Top Tier! Highly recommend using UFE.

Accurate Fishing
United States
Over 2 years using the app
UFE - Upsell Funnel Engine replied May 11, 2023

Thank you so much for taking the time to share your experience with our app! We're thrilled to hear that it has generated thousands of dollars in additional revenue for your business. It's always rewarding to know that our app has made a positive impact on our customers' success.

We take great pride in providing exceptional customer support, so it's wonderful to hear that our team has exceeded your expectations. We strive to offer top-tier assistance to ensure that every user's needs are met promptly and effectively.

Your recommendation means a lot to us, and we truly appreciate your trust and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

October 11, 2023

Finally, a cross/down/sell app that does what I want it to. Worst-case scenario, the support fixes it for you

Pilsna
France
27 days using the app
UFE - Upsell Funnel Engine replied October 13, 2023

Thank you for your kind words! We're delighted to hear that you're satisfied with our app. 😊

Providing excellent customer support is one of our top priorities.
We're here to assist you in any way we can and ensure your experience with our app remains outstanding.
Your feedback is greatly appreciated, and we look forward to continuing to serve you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

March 14, 2024

Great App

obsiusfb
Hong Kong SAR
28 minutes using the app
UFE - Upsell Funnel Engine replied March 15, 2024

We're delighted to hear that you think our app is great! Your satisfaction is our priority.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team