Reviews (1,107)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.
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I had a couple of teething issues with the app which were soon resolved by their excellent service team.
Thank you for your feedback and for sharing your experience!
We’re glad to hear that our service team was able to quickly resolve the initial issues you faced.
Providing ...
They have excellent customers service team, highly responsive and professional, special thanks to Telaco for great help in the setup
Thank you for the fantastic feedback!
We're thrilled to hear that you found our customer service team responsive and professional.
We'll be sure to pass along your special ...
service client impeccable
Thank you so much for your feedback!
We're delighted to hear that you're happy with our customer service.
In case of further queries, please contact us at support@helixo.co ...
We utilized this feature for our bundles, and it performed exceptionally well. The setup process was smooth, and the customer service was outstanding - responsive, knowledgeable, and attentive to our needs. Overall, we’re very satisfied with the experience and would highly recommend it.
Thank you for sharing your experience!
We’re thrilled to hear that the feature worked exceptionally well for your bundles and that the setup process was smooth.
It’s also ...
Customer service is really good. recommend this!
hank you so much for your kind words and recommendation!
We're happy to hear that you're enjoying our customer service. Providing quick, supportive, and personalised ...
We rarely give a one star review. However, we are really not encouraging others to use this app because the free 50 orders a month is NOT referring to orders that were triggered with the sales bundle that were activated within the app.
Orders in our store that is NOT related to UFE prompts / funnel are also orders that they claim it their own to accumulate more than 50 orders so that they can ...
Summary: This situation arose due to some confusion with our app’s order counting method, which led to your dissatisfaction with our pricing model.
Hi Fion,
I’m sorry to hear ...
Proper working widgets and kind customer service.
Thank you so much for your kind words!
We're thrilled to hear that you're happy with the performance of our widgets and the level of customer service you've received.
It’s ...
Support is amazing, Bhagya was super helpful.
The app works as intended and has generated many extra sales for us with a higher AOV
Definitely recommend / 10
Thank you so much for your fantastic feedback!
We're thrilled to hear that Bhagya was super helpful and that the app is working as intended, generating extra sales and a ...
This app is perfect. We use Kaktus FBT before but it does not allow for variant specific trigger. This app does and has the best service. They create customs CSS for you and their support is quick even on Saturdays.
Thank you so much for your kind words!
We're glad to hear that our app's variant-specific trigger feature has been helpful for your business.
Providing top-notch service is ...
I was very pleased with the service they provided, their quick response solved my problem very quickly, thank you.
Thank you so much for your feedback!
We’re delighted to hear that our quick response resolved your issue swiftly. It’s always our aim to provide fast and effective service.
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