Reviews (1,080)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

October 20, 2021

I just got this app and it's everything i was looking for. I also needed help and the lovely lady behind the chat was very warm. friendly and fixed my issue within minutes. Thanks so much

Baby boo boutique
Australia
12 months using the app
UFE - Upsell Funnel Engine replied October 21, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

- Sarah, Customer Support Advocate.

July 24, 2020

Hace mucho que la utilizo y está genial, pero estaría bien poner la App entera en Español. La atención al cliente genial, muy satisfecho.

Dub Mania
Spain
12 months using the app
UFE - Upsell Funnel Engine replied July 25, 2020

¡Muchas gracias por compartir tus comentarios! 🎉 Seguramente implementaremos la traducción al español en las futuras actualizaciones ✌️

- Sarah, Helixo 👩‍🦰

March 9, 2022

Great app - and the support is excellence. Very fast and solution-oriented. Can definitely recommend testing it out.

Drinksshoppen
Denmark
12 months using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

April 9, 2021

The customer support responds very quickly and is very helpful in finding suitable solutions. Keep it up!

Judith Williams
Austria
12 months using the app
December 5, 2022

Richcarde is great. Love this app so much. Increases AOV and the layout is amazing and easy to use. Support is always there too.

THE PRESET PLUG
United States
12 months using the app
UFE - Upsell Funnel Engine replied December 6, 2022

We are so happy that you had a wonderful time with us! We value your positive review and look forward to assisting you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 19, 2023

assistenza eccezionale. Glen è stato super disponibile e veramente professionale. Il servizio è eccellente.

Momoco Hair
Italy
12 months using the app
UFE - Upsell Funnel Engine replied August 21, 2023

Siamo entusiasti di sapere della tua eccezionale esperienza! Il nostro team è dedicato a fornire un'assistenza di prim'ordine e siamo lieti che tu abbia trovato il nostro servizio eccellente.

In caso di ulteriori domande, contattaci all'indirizzo support@helixo.co o tramite la nostra chat in-app. Siamo sempre felici di aiutarti.

- Team di supporto Helixo

July 15, 2022

The Best app! thanks. The app helps with the store and guiding customer with beautiful design and options

quencisell
Canada
12 months using the app
UFE - Upsell Funnel Engine replied July 15, 2022

Thank you so much for leaving your great experience with our app. We are glad to see satisfied merchants like you.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

November 21, 2022

The App is really great, i am using this since last 2 years and their support is really awesome and quite technical.

MIYEN Store
Germany
12 months using the app
UFE - Upsell Funnel Engine replied November 21, 2022

Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

September 30, 2020

a pretty useful app, good at making funnels which has definitely helped conversions increase and shop cart value increase

CureUp
United States
12 months using the app
September 23, 2020

Good support. Good app. Very helpful. Must Use and recommended. Made it really easy to set up upsells and yes great customer support. :)

SLICK N SIK
Australia
11 months using the app