Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Top app and assistance too,I was not expecting such a professional application. Their payment system is great i recommend
This is the best bundle app we have tried so far and is starting to generate additional sales. UFE has a fantastic online support team helping resolve problems quickly, which makes learning to use the app even easier.
Amazing customer service and great app! I can recommend, the pricing is so good as well! Thank you guys!
Very good service, quick response and good problem solving
The offers are good and worth the price !
Thank you for your feedback and for taking the time to share your positive experience with us! Your satisfaction is our top priority, so we are always here to help.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Excellent application with good functionality.
Quick and good support, quickly solved my non-standard problem.
Awesome 🎉 Thank you so much for sharing your experience! Really appreciated 🥰
- Sarah, Helixo 👩🦰
Thank you very much, your applications are perfect and excellent. I loved dealing with you. I am very happy with your support
We are thrilled to hear that you are happy with our app and support! We strive to provide the best experience for our customers, and it's great to know that we've succeeded in doing so with you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
We've only had the app for about 24 hours, but so far so good. Excellent support & it works for converting currency via Shopify Advanced!
Thanks for the feedback and appreciate your valuable review 🤩 always happy to help you :)
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Nikitha, Customer Support Advocate
Great app to use, it's not too complicated to use, loads quickly and works very well, looks good on the store too, its been helping my store to increase the AOV. Recommended
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sreeshankar, Customer Support Advocate.
why the app didn't work these few days???
and can't contact the customer service, please repair it urgently!!
Hi!
I appreciate your honest feedback here, and I’m so sorry about the inconvenience on our part.
Actually, today, our CDN Service provider 'Cloudflare' was down.
So, most of the services including Shopify itself were down for certain regions.
This caused an unexpected error and that's why our app didn't work for you.
And our engineering team was able to manage this issue as soon as possible.
Hope that no other issues persist and it is working perfectly for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
Thanks to Lishana's assistance, I've found precisely what I was searching for in this app. Her exceptional support has helped me address various issues and find solutions. Ensuring you can easily access everything you need.
We're delighted to hear about your positive experience with Lishana's exceptional support!
Your kind words serve as a testament to our commitment to providing top-notch assistance and ensuring our customers can easily access everything they need.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team