Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 15, 2021

Awesome upsell app, can do lots of things that others can't. The customer service is amazing, I had a coding theme issue and was about to get developers to fix it in less than 30 minutes, in the middle of the night!

BellyBrace
United States
11 months using the app
UFE - Upsell Funnel Engine replied October 15, 2021

Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.

If you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

August 4, 2020

This app makes upsell funnels really easy! It is the best I have used on my store, and it is free too, which is awesome!

Catalysts & Dreams
United States
11 months using the app
UFE - Upsell Funnel Engine replied August 5, 2020

Thank you so much for sharing your feedback! 🥰 It's much appreciated 🎉

- Sarah, Helixo 👩‍🦰

January 23, 2022

I love the app! Great design, simple to install and quick and nice support! Would recommend this app also for smaller businesses

Snacks4you.ch
Switzerland
11 months using the app
UFE - Upsell Funnel Engine replied January 24, 2022

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us via our in-app chat at support@helixo.co

We are always happy to help

- Sarah, Customer Support Advocate.

July 17, 2020

This app is really great! It does many things the competitor apps cannot do. It provides an upsell solution before purchase AND after purchase. And the user interface has a nice modern design. The previous version of UFE needed some improvement, and whenever I contacted their team they always replied quickly. Now there is the new UFE 2 version, it gets even better with more features. Definitely try this app!

SportStyle.fit
Czechia
11 months using the app
October 31, 2019

I really like this App as its user friendly when setting up the funnels and easy to follow instructions. Customer support is quick and friendly. They were also happy to take on board my suggestion for providing volume discounts at variant level. Excellent App and customer support.

Meridian Fine Arts
United Kingdom
11 months using the app
UFE - Upsell Funnel Engine replied November 3, 2019

Thank you for your review. We are glad that our app Upsell Funnel Engine works for you.

Hope you can make BANK with our app.

June 2, 2022

very good customer service. Everything works perfect. Thank you!!
very good customer service. Everything works perfect. Thank you!!

Mil Genial Uruguay
Uruguay
11 months using the app
UFE - Upsell Funnel Engine replied June 2, 2022

We appreciate the kind words! I’m thrilled to hear that our app and services worked out for you. It’s always humbling to hear how we’re able to make our customers’ business better.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

March 21, 2023

I use the app in all my stores and can only recommend it to everyone. Perfect App for Upsells and great customer service!

Bidence
Germany
11 months using the app
UFE - Upsell Funnel Engine replied March 21, 2023

Thank you so much for your positive review! We are thrilled to hear that our app has been helpful for you. We pride ourselves on providing top-notch service and we are always here to help if you have any questions or concerns. Thank you for recommending our app, and we look forward to continuing to support your business!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

November 17, 2021

Nice app and good Customer service. THey respond within minutes and think with you to get the best solutions

nutribullet
Netherlands
11 months using the app
UFE - Upsell Funnel Engine replied November 21, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Nikitha, Customer Support Advocate.

November 2, 2022

UFE cross sell & upsell was the only app that was able to trigger an popup offer with multiple choices of free addition product. Tried a lot of other apps, but none were able to satisfy my needs, although seemingly easy request.

Warmpies
Netherlands
11 months using the app
UFE - Upsell Funnel Engine replied November 2, 2022

First of all, thank you for taking the time to write this review and thanks for recommending the app. We are super glad you loved the app and the quick support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 14, 2020

Great product and customer service, thank you for the help! Easy to use and flexible to each product type.

TheGoodStuck.com
United States
11 months using the app