Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance sales and increase average order value. They appreciate its easy-to-use interface, simple setup, and customization options. Key features include bundle discounts, pop-up reminders, and volume discounts. The app's support team is praised for their quick response, expertise, and willingness to assist, even offering screen-sharing for troubleshooting. However, despite having a translation feature, it doesn't support multiple languages. Merchants appreciate its professional look and functionality.

November 2, 2021

Ho usato questa app per cominciare a vendere sul mio store. E' una app molto interessante, in cui puoi costruire il tuo funnel con molta semplicità. Il servizio clienti è assolutamente veloce, capace e risolve in tempi molto rapidi. Bravi e complimenti.

pheeno
Italy
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Muchas gracias por tomarse el tiempo de compartir su experiencia con nosotros y la comunidad de Shopify. Continuaremos nuestros esfuerzos para mejorar nuestros servicios para usted.

Si necesita ayuda en el futuro, contáctenos en support@helixo.co oa través de nuestro chat en la aplicación. Siempre estaremos felices de ayudar.

-Sarah, defensor de atención al cliente

September 10, 2021

I needed help getting the app configured on my webpage and received excellent customer service from Sarah who fixed my issues literally within few minutes. Very impressed and highly recommended it!

borntobe
Malaysia
5 months using the app
UFE - Upsell Funnel Engine replied September 10, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. 🤩

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

May 10, 2022

If you're starting a business and need help with turning your store into an amazing website and selling your products? These guys are incredible!! Their customer service and the app system are more than 5 stars.

ToBeH
Australia
5 months using the app
UFE - Upsell Funnel Engine replied May 10, 2022

We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

January 2, 2022

The app is so powerful . The documentation is clear and customer services is great. Very quick response and very helpful staff!

Lifemall
Hong Kong SAR
5 months using the app
UFE - Upsell Funnel Engine replied January 3, 2022

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

November 21, 2020

Customer service is amazing and they help a lot. As we want look and feel we can customize. It is easy to configure.

Zenith Souk
India
5 months using the app
May 3, 2024

Their support replies fast, ensuring users get what they need promptly. They quickly grasps user queries, making communication smooth.

Gouache Bags
Philippines
UFE - Upsell Funnel Engine replied May 4, 2024

We're delighted to hear such positive feedback!

Thank you for recognizing our commitment to providing fast and efficient support.

Ensuring that our users' needs are met promptly is a top priority for us.

It's wonderful to hear that our team has been able to quickly grasp your queries, making communication smooth and effective.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

April 12, 2021

Customer support is always very efficient and quick to solve all the problems that can arise. I recommend it

Lotus Protection Store
Italy
5 months using the app
January 28, 2022

Great app! works very well and the design is very friendly.
Still testing it for now but the first hands on is very promising

Lovely Sparkles
United States
5 months using the app
UFE - Upsell Funnel Engine replied January 28, 2022

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

October 6, 2022

Great app highly recommended, widgets look great.
live support is available for any question quickly.

licase
Israel
5 months using the app
UFE - Upsell Funnel Engine replied October 6, 2022

Thank you so much for finding great value in our app. Your words really made my day. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 2, 2021

This app is pretty good for bundles! The staff is also amazingly helpful. So far happy with this app

3DLapiz
United States
5 months using the app
UFE - Upsell Funnel Engine replied November 2, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Tinu, Customer Support Advocate