Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

August 13, 2020

I am in the middle of testing the app on my store. I appreciate the quick response of their chat support and live update as they help me fix some concern. The App also seams easy to understand even with no guide. So far all is good.

3Stands
Philippines
Over 1 year using the app
January 27, 2022

great help! best agents ever!!!!!! i had one problem where the funnels didnt work anymore but i got great help! thanksss

ZENN. NL
Netherlands
Over 1 year using the app
UFE - Upsell Funnel Engine replied January 27, 2022

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

October 18, 2022

Great customer service! We had some customization that needed to be done it was handled quickly. Exactly what we needed.

Deathwish Inc
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied October 18, 2022

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone.

Thank you again for your kind words

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support team

July 27, 2021

buena aplicación, y gran servicio al cliente, resolvieron mis problemas y dudas al instante , ¡son muy amables! :)

MentiHome
Spain
Over 1 year using the app
UFE - Upsell Funnel Engine replied July 27, 2021

Muchas gracias por tus comentarios. 😊 Siempre estoy feliz de ayudar en cualquier momento a aumentar sus ventas.

En caso de recibir más asistencia, comuníquese con nosotros a través de nuestro chat en la aplicación o escríbanos a support@helixo.co

- Nikitha, Customer Support Advocate

August 15, 2021

Sreeshankar is the best! Very professional and the most helpful. He helped resolve all of my issues and fulfill all my requests with no delay! This is the best app for upsells, hands down!!! Thanks Sreeshankar!!

My Beard Kit
United States
Over 1 year using the app
UFE - Upsell Funnel Engine replied August 15, 2021

Thank you so much for this wonderful review. Your words have overwhelmed us with positivity. Thank you for all the love and support. This really inspires keep up the hustle and improve our services for you.

If you are in need of any assistance in the future please contact us at support@helixo.co or via our in-app chat.

- Sreeshankar, Customer Support Advocate.

October 7, 2020

UFE is giving the most prompt response and efficient support team I've ever seen here on Shopify, credit to customer support Sarah. Easy to use and constantly improving, highly recommanded.

JM9.HK
Hong Kong SAR
Over 1 year using the app
August 14, 2020

It's my first time using marketing funnels and I did my research on Shopify apps. I am so glad I decided to work with UEF 2.0 not only the app is simple to use and complete full of features, but the customer service is excellent and savvy. don't look furder this app has what it takes.

Panzerino
United States
Over 1 year using the app
September 28, 2020

The team have been really helpful fixing an issue with my theme and I can't wait to get stuck in creating funnels. This app has loads of features and well worth a try.

Your Drink Box
United Kingdom
Over 1 year using the app
September 2, 2020

I've only just started but so far, it has been easy to set up, it has amazing functionality, it is incredibly versatile and the support has been absolutely 5 star.

Hugs For Kids
Australia
Over 1 year using the app
July 18, 2020

Just installed the app and amazed to see the numerous features like one-click upsell post-purchase upsell, and many more. Definitely, a must-have app to make more sales!!

Wallet Friendly Deals
India
Over 1 year using the app