Reviews (1,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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I used this app to generate up-sells at the checkout page. I really like the in-page function that the app is offering. Besides that, is the customer support great!
This App meets all my needs. And the customer support responds quickly and patiently. Really thanks Nikitha for solving my problem.
Happy to see your review 😊 Thank you for posting it. I am always happy to help you out!
In case of further support please contact us through our in-app chat or write us at support@helixo.co
- Nikitha, Customer Support Advocate
I'm still at the beginning with my store, and I installed this app to help me boost sales. I tried several up-sell apps before, but this one is the most versatile I've seen so far, especially at that price! Free to begin, and you only pay when the app makes you money. A no-brainer!
And so far, excellent support! Thanks, keep up the good work!
Great to see your review! We are so happy that our app could do something really valuable for you.
Huge Hearty Thanks from Team Helixo Co.
Team helped me out alot during the last two weeks.
To set things up on my store.
Keep up the good work!
Thank you so much for your kind words!
We're thrilled to hear that our team was able to assist you in setting things up in your store. We truly appreciate your feedback and encouragement.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
I love this app, it is very usefull and the customer support is friendly and helpful! Would definately recommend this to anyone who is looking for a professional way of adding upsells to their shop.
Wow! That review made our day! 👌🥰 Appreciate your feedback and thanks for sharing it. 🙏
In case of further issues please contact us through our in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Eine lächerliche App! Habe die App lediglich installiert und nie genutzt. Nun, nach 12 Monaten, erhalte Ich eine Abrechnung für die letzten 12 Monate über 200USD für eine nie genutzte App.
Sorry for the inconvenience caused. Our team has issued a refund of $171.91 USD.
While checking we were able to find that you have not made any revenue from our app.
We do guarantee a refund from our side in case our app didn't work out for you.
Hope you have received the refund. Do contact us if you need further assistance.
You can contact us via our in-app chat or at support@helixo.co
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Wir entschuldigen uns für die entstandenen Unannehmlichkeiten. Unser Team hat eine Rückerstattung von $ 171.91 USD ausgestellt.
Bei der Überprüfung konnten wir feststellen, dass Sie mit unserer App keine Einnahmen erzielt haben.
Wir garantieren eine Rückerstattung von unserer Seite, falls unsere App für Sie nicht funktioniert hat.
Ich hoffe, Sie haben die Rückerstattung erhalten. Kontaktieren Sie uns, wenn Sie weitere Hilfe benötigen.
Sie können uns über unseren In-App-Chat oder unter support@helixo.co
- Sreeshankar, Customer support Advocate.
The Costumer Service of this app is very helpful. Especially Athira she solved the problem so quick. Thank you very much.
We are grateful that you took the time out to leave us a review. Your review made my day. Your feedback helps us to improve service for everyone
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Athira, Customer Support Advocate.
I just got this app and it's everything i was looking for. I also needed help and the lovely lady behind the chat was very warm. friendly and fixed my issue within minutes. Thanks so much
Thank you so much. With your words, you have inspired us to work harder and keep up our effort to improve our services.
If you have further queries please contact us via our in-app chat or at support@helixo.co. We are always happy to help.
- Sarah, Customer Support Advocate.
Hace mucho que la utilizo y está genial, pero estaría bien poner la App entera en Español. La atención al cliente genial, muy satisfecho.
¡Muchas gracias por compartir tus comentarios! 🎉 Seguramente implementaremos la traducción al español en las futuras actualizaciones ✌️
- Sarah, Helixo 👩🦰
Great app - and the support is excellence. Very fast and solution-oriented. Can definitely recommend testing it out.
Hi! We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.