Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

January 21, 2022

Great app! Powerful features. Different types of discounts can be set up quickly. Fast customer service support that can solve my problem perfectly.

JACKYLED
China
9 months using the app
UFE - Upsell Funnel Engine replied January 21, 2022

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our app and service.
We find it to be a favorite among many of our customers.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited November 1, 2021

Good experience so far! It works just as I need, lots of flexibility and support fixed recent issues I had quickly. It has a lot to offer and I feel I can maximize it even more as time goes on. Nice to have a free structure out of the gate though.

Belly and Bag
United States
9 months using the app
May 20, 2022

This is a very handy application with a lot of features! You won't need to use another app with this one. Sarah is also a fantastic support who responds quickly and accurately.

GardenPromos
United States
9 months using the app
UFE - Upsell Funnel Engine replied May 20, 2022

Thank you so much for your share your valuable feedback without asking. We are always happy to help merchants like you

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

October 9, 2023

fast response, good service

Only SHOES Here
United States
9 months using the app
UFE - Upsell Funnel Engine replied October 11, 2023

Thank you for your kind words! We're here to provide you with fast responses and excellent service whenever you need it.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team

May 25, 2023

Great customer service! Quick respond and always willing to help.
The app is easy to use, i will definitely recommend the application。

FreeinSUP
United States
9 months using the app
UFE - Upsell Funnel Engine replied May 25, 2023

Thank you for your positive feedback! We're glad to hear that you found our customer service to be great and responsive. We strive to provide excellent support to our users.

We're also happy to know that you find our app easy to use. Your recommendation means a lot to us!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

Update reply

November 29, 2022

I love this app, it's very easy to use, and the customer service is amazing and goes above and beyond! LOVE IT!

PlushBrush
United States
9 months using the app
UFE - Upsell Funnel Engine replied November 29, 2022

We’re really grateful and appreciate you taking the time to share your rating with us and really glad that you enjoyed our customer support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

August 19, 2022

Perfect App! The customer service replies quickly, looks for individual solutions and acts professionally. 100% recommendation.

obumi
Germany
9 months using the app
UFE - Upsell Funnel Engine replied August 20, 2022

Thank you so much for finding great value in our App and support. We are always happy to help merchants like you. I really appreciate your time :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

December 26, 2023

Great communication!

JackRatchet
United States
8 months using the app
UFE - Upsell Funnel Engine replied December 28, 2023

Thank you for your positive feedback!

We're thrilled to hear that you appreciate our communication. We strive to provide excellent service, and it's rewarding to know that our efforts are recognized.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


June 27, 2022

Super fast response from Athira & team. They were so helpful in helping me troubleshoot my funnel which wasn't appearing on my site because of website theme changes. Great app to have on the website!

DAZZ
Malaysia
9 months using the app
UFE - Upsell Funnel Engine replied June 27, 2022

We thank you for giving us a 5-star rating.
We are pleased to learn that you loved using our app.
Your review made our day. Our entire team puts a lot of effort into keeping our clients happy.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Athira, Customer Support Advocate.

January 3, 2023

Eine klasse App benutze ich schon sehr lange und kann nichts schlechtes oder negatives drüber sagen. Viele Dank

mayzing
Germany
8 months using the app
UFE - Upsell Funnel Engine replied January 3, 2023

Vielen Dank, dass Sie Ihre Erfahrungen mit uns geteilt haben. Wir wissen Ihr Geschäft wirklich zu schätzen.

Bei weiteren Fragen kontaktieren Sie uns bitte unter support@helixo.co oder über unseren In-App-Chat. Wir helfen Ihnen gerne weiter.

-Helixo Support-Team