Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

February 26, 2021

The customer service is excellent. Sarah answers all my questions and is always cheerful. I've been using their application for bundles so far but will experiment with the other functions soon. Very satisfied with this service.

Recemo
United States
4 months using the app
August 5, 2020

amazing!!!!!!!! best customer service ever!!! and the app is incredible!!!!!! so professional and easy to work with!

Defy Gaming UK
United Kingdom
4 months using the app
Edited November 2, 2019

It is the best app I have ever used! It is very easy to use and if you ask maybe they can change some things

DelBig
Netherlands
4 months using the app
UFE - Upsell Funnel Engine replied November 3, 2019

Thank you for your review 😊 We are glad that you liked our app and it works for you.

Hope you can make bank with Upsell funnels.

August 14, 2020

I love this app till now. Clear and simple user interface and these guys are to supportive. Love this app.

Ankur Lighting
India
4 months using the app
February 9, 2021

Great interface and just able to design as I wish. I got some troubles while customize and setting things up, Sarah is so helpful during the journey. Although I might need to message them for follow-up sometimes, I understand they might be busy. Overall, for a Free app at the start, it's a very good app. Can't wait to see the AOV raise after launch.

Universe Glows
Malaysia
4 months using the app
April 20, 2021

Great App and Great Customer support!!
Overall design is very thoughtful and user friendly.
Love it..

Tribe Relates
United States
4 months using the app
December 6, 2022

So far so good, sleek design and fantastic customer service from Richard. Really like the sleek design of the widget

Moda Lux
Netherlands
4 months using the app
UFE - Upsell Funnel Engine replied December 6, 2022

Thank you for being a loyal customer and writing this awesome review.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

November 8, 2022

The app is easy to set up, and not bad on site speed. Had a few things that I didn't like on the product page, but customer service sorted them out quickly.

EmmBaby
Canada
4 months using the app
UFE - Upsell Funnel Engine replied November 9, 2022

We are so grateful for your kind words.

I will share this with the store team to let them know how we are doing.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

Edited September 21, 2020

Great app, helpful support.
Would recommend.

........................................................

Goodhairday
Latvia
4 months using the app
October 23, 2021

The features are great and the app is easy to use. It looks good on your page, much better than other apps I've tried. The support team is very helpful as well!

Cleaning Lifehacks
Sweden
4 months using the app
UFE - Upsell Funnel Engine replied October 23, 2021

Thank you for taking the time to express your thoughts on our app and our efforts. This means a lot to us.

If in need of further help please contact us at support@helixo.co or via our in-app chat.

We are always happy to help.

- Sreeshankar, Customer Support Advocate.