Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

March 15, 2022

I really enjoy using this app. UI is great and easy to manage, far better than any other apps I've tried for cross-selling. Customer service is also responsive and helpful when you have questions or issues.

NAILUXE
Canada
5 months using the app
UFE - Upsell Funnel Engine replied March 15, 2022

Thank you so much for finding great value in our app. Your feedback is really made our day. We take pride in knowing our customers are happy with their store experience.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

November 13, 2020

Good App, good Customer service, free App until 50 orders, I recommand it the have more sells. I still you it

majorelle store
Morocco
5 months using the app
July 8, 2020

Really good app, the team a very customer based and always there to rectify if any issues arise. Easy to use. Recommended

LFmemories - For Then, For Now, Forever.
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied July 8, 2020

Thank you so much for your feedback 🥰 We are happy to help merchants like you. Cheers 🎉

- Sarah, Helixo 👩‍🦰

September 11, 2020

Incredible customer service, one of the most responsive I've ever seen. It's a very powerful application!

Whitineo
France
5 months using the app
Edited August 24, 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Zeda Land
United States
5 months using the app
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much for your kind words.

This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now.

Thank you for being a great customer to us and thank you for your time.

In case you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 12, 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Techtherapeutics
Italy
5 months using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.

July 28, 2021

Easy to use with ample features to do anything. Plus if you get stuck, great customer service is always there

California Skateboarding Company
United Kingdom
5 months using the app
UFE - Upsell Funnel Engine replied July 28, 2021

Thank you for sharing your feedback 😊 Happy to help you further on increasing sales!

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sarah, Customer Support Advocate

December 29, 2020

I have tried this Upsell Funnel Engine for a day was having an issue regarding the funnel creation. But with great support from their representative and support team it almost easiest thing to funnel for your products in your online store. This support team members were so supportive at anytime while you have any queries with this app.. Always happy to have such a great support. :)

GaVaGlobekart
India
5 months using the app
August 10, 2020

This app is great. V2.0 is even better than I Thought it was going to be. The funnel setup is easy, and it works! Thanks you!

TravelBear
South Africa
5 months using the app
UFE - Upsell Funnel Engine replied August 10, 2020

We are glad to hear that from merchants like you 🥰. Thank you so much for sharing your experience 🙏

- Sarah, Helixo 👩‍🦰

July 25, 2020

If you're looking for a flexible and easy-to-use discount app. UFE2.0 is one of the best you'll find. Different kinds of discount offers that can be placed in different areas of your site. The interface is clean and easy to understand. But the best part is: the customer service is excellent and very responsive!

Kitchen City Delivery
Philippines
5 months using the app
UFE - Upsell Funnel Engine replied July 26, 2020

Awesome 🎉 Thank you so much for sharing you experience with our small big app 🥰. We love it

- Sarah, Helixo 👩‍🦰