Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales and raise average order value through features like bundle discounts and pop-up reminders. Its pricing model is seen as fair, charging more only when merchants sell more. The support team is recognized for their quick response and assistance, offering live chat and screen-sharing for complex issues. The app is also praised for its customization options, translation feature, and user-friendly design.

October 28, 2022

The App is awesome. I had a great service from Sarah. She had solved my problems kindly and quickly.

閱悅電子閱讀資訊網
Taiwan
About 2 months using the app
UFE - Upsell Funnel Engine replied October 28, 2022

First of all, thank you so much for your time. I am really happy to see my name in your feedback.

We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

July 20, 2020

The best upsell funnels out there! Support everything i can think of what an upsell app should be. Great support too btw!

aurealco
Indonesia
About 2 months using the app
UFE - Upsell Funnel Engine replied July 20, 2020

Thank you so much for sharing your experience! We love to support merchants like you 🤗

- Sarah, Helixo 👩‍🦰

December 8, 2022

Suporte muito bom e rápido, o app possui diversas funções. Estou gostando bastante de utilizar. Recomendo

Loja Phytoca
Brazil
About 2 months using the app
October 5, 2020

Beautiful interface and amazing customer service!. They are always ready to help. they really do an amazing job!

TheGrandSpot
Canada
About 2 months using the app
September 14, 2020

I love this app! I hope it will continue to be free , It really is helpful. I've seen added sales to my new store.

Bohemian Creation's
United States
About 2 months using the app
October 8, 2022

Great app, ticks all boxes. Support Team's awesome, they helped me with a lots of customisation issues that I had. Can't recommend them enough.

Zonedster
Australia
About 2 months using the app
UFE - Upsell Funnel Engine replied October 8, 2022

We're really grateful and appreciate you taking the time to share your rating with us.

We’re always looking for ways to improve our services to the customers, but it’s great to know that we are on the right track.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

April 28, 2021

User-friendly, great and quick support but most important thing: flow funnel automation is a sales machine!

Lumycase™
Italy
About 2 months using the app
August 27, 2021

Im very satisfied with the supporter. Thank for held and patience!! The supporter got a lot of patience an helped me to fix the problem.

MoebelPartner
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied August 28, 2021

That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.

If you need further assistance please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer support Advocate

March 4, 2023

It tooks some time as the compatibility was not 100% to my Theme to solve some issues. At the end all problems where fixed and I'm verry happy with this app.
Funktionallity in combination with the WowCart is perfect and thi gives your side a professional look. For time beeing I can recommend this app and the service provided. Thanks to the development and service team!

Individual-3D
Germany
About 2 months using the app
UFE - Upsell Funnel Engine replied March 4, 2023

Thank you for taking the time to leave us a review. We are glad to hear that you are happy with the app and the service provided. We apologize for any inconvenience you may have experienced due to compatibility issues with your theme, but we are pleased to hear that all problems have been resolved.

Our team strives to provide our customers with the best possible service and functionality, and we are happy to know that we have achieved that goal in your case. We appreciate your recommendation and will continue to work hard to improve our product and service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

August 16, 2020

I'm really happy to find this amazing FREE app that gives me the best product upsell on my product page and its very easy to setup.
Also, Sarah from the customer service is really lovely and she gave me an amazing customer service experience. I do recommend everyone to get the app to create stunning product upsells, bundles, and more on there Shopify store.

instashopline
Belgium
About 2 months using the app
UFE - Upsell Funnel Engine replied August 16, 2020

Really glad to hear your awesome feedback 🤗 Thank you so much for sharing your experience 🥰 Really appreciated! 😊

- Sarah, Helixo 👩‍🦰