Reviews (1,109)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for effectively boosting sales and average order values through tailored upsell and cross-sell strategies. They appreciate its extensive customization options, user-friendly interface, and reliable performance. The support team is frequently praised for their responsiveness and assistance with setup and troubleshooting, enhancing the app's appeal for integrating seamlessly with store aesthetics and improving sales strategies.

August 10, 2020

I love the functionality and it really is a straightforward app and does what it is meant for. Appreciate the team behind UFE.

Signature Needs
Philippines
1 day using the app
UFE - Upsell Funnel Engine replied August 10, 2020

Awesome! 🎉 Thank you so much for sharing your experience with us! We really appreciate your time for sharing it 🙏 Loved it 🥰

- Sarah, Helixo 👩‍🦰

August 12, 2023

Found this easy to set up and functionality (much better than others I tried). Great support from the team when setting up

Kaigum
United Kingdom
1 day using the app
UFE - Upsell Funnel Engine replied August 13, 2023

Thank you so much for taking the time to share your positive experience with us!

We're thrilled to hear that you found our app easy to set up and that it's delivering the functionality you were looking for.

Our team is dedicated to providing top-notch support, and we're delighted that we could assist you during the setup process.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

August 23, 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

PELS
Türkiye
28 days using the app
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.

In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

September 9, 2021

Great customer service, responds very individually to my wishes. The functions correspond exactly to my expectations and help me a lot. many thanksl

PRINTM
Germany
1 day using the app
UFE - Upsell Funnel Engine replied September 9, 2021

Thanks a lot for your generous words. If in need of further help please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sarah, Customer Support Advocate

December 10, 2022

I recently started using UFE Cross Sell on my website and I have been extremely impressed with its capabilities. The support team is always quick to respond and has been incredibly helpful in answering any questions I have had.

One of the standout features of this app is the ability to customize it even with the free plan. This has allowed me to tailor the app to fit the unique needs of my business and create a more seamless experience for my customers.

Overall, I am extremely satisfied with this app and would highly recommend it to other Shopify users. The customization options and excellent support make it a valuable addition to any website.

Gigi
Belgium
1 day using the app
UFE - Upsell Funnel Engine replied December 10, 2022

We appreciate your support and the great review you provided.

Also, we're thrilled to hear that you found our app to be simple and clear.

Thank you again for sharing your experience with our app and support.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

April 28, 2021

User-friendly, great and quick support but most important thing: flow funnel automation is a sales machine!

Lumycase™
Italy
1 day using the app
December 17, 2021

This app helped me a lot! It is 500% better than I expected to create bundles of my products. It is also super user friendly, and after the help from Sree from the customer service team, I was able to achieve all my needs. Super like it and would definately reccommand to everyone!

OfficeGo
Australia
1 day using the app
UFE - Upsell Funnel Engine replied December 17, 2021

Hello, Thank you for the amazing feedback! ✨
It means the world to us! 🤗
If you need any additional assistance with the app, we are available in chat and email. 😉

- Sreeshankar, Customer Support Advocate

June 17, 2023

The outstanding customer service, paired with its user-friendly nature and ability to boost average order value

VegiBlade
United States
1 day using the app
UFE - Upsell Funnel Engine replied June 17, 2023

Thank you for your positive review! We are proud to hear that our outstanding customer service, user-friendly platform, and ability to boost average order value have met your expectations. We take pride in providing exceptional support and continuously improving our services to enhance the overall customer experience. Your feedback is greatly appreciated, and we will strive to maintain this high level of service.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team

Edited August 3, 2021

First time using this app and it's FREE. It performs the way I would like it to be with helps from the Developer. The customer service team are so amazing especially Sarah. Keep up the great work guys! Much appreciated! Thanks heap.

ADVANCE MUFFLERS
Australia
1 day using the app
UFE - Upsell Funnel Engine replied August 3, 2021

Thank you so much for such a great review. Your words really inspire us to keep going. Seeing your satisfaction gives us the utmost happiness. We shall strive to keep this up.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Sarah, Customer Support Advocate.

October 10, 2020

To help me install the app I had a very pleasant, patient, and responsive person named Sarah! Good customer support!

Hiveràlaise
France
1 day using the app