Reviews (1,097)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.

October 4, 2020

Very helpful app. Great User Interface. Light-weight code. Great customer support. And its free!!! It basically does what other paid apps only try to accomplish at no cost. Also the Customer support is very helpful and resourceful. Thank You Sarah. I hope this app remains true. I would recommend for all your Sales Funnel needs.

Sugar Coated Gifts
United States
About 2 months using the app
September 18, 2020

It's a superb app with outstanding fast customer support. Especially the current free usage is also awesome as well. Highly recommended!

ORGAINIC
Germany
About 2 months using the app
October 23, 2020

Great app, easy to configure and looks great on product page. Live chat support is also really great and responds immediately every time.

The Essential
Australia
About 2 months using the app
August 23, 2021

The app is easy to use and useful. The support team is awesome. The only problem that I had is you can't use 2 discounts at the same time with Shopify Special Discounts. The support team told this issue will be solved in version 3.0

PELS
Türkiye
About 3 years using the app
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much. We shall take your suggestion into our consideration. It has been already added as a feature request.

In case you need further assistance with our app, please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

December 20, 2020

The app offers many choices. It is simple, very clear, and effective. If you have any questions, the support will help you in the shortest possible time, no matter when. I am very satisfied and recommend the app.

Ayulo
Germany
About 1 month using the app
November 8, 2023

This is a wonderful app to help with upsell and cross selling. The customer service was very helpful as well!

Mighty Moose Nutrition
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied November 10, 2023

We're delighted to hear that you're enjoying the benefits of our app for upselling and cross-selling. Your positive feedback is greatly appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.


- Helixo Support Team


Edited February 24, 2021

We are testing UFE as a funnel tool in various applications. It works well and the customer support I received was phenomenal. What couldn't be answered straight away was sent through to developers who assisted almost instantly. Sarah is an asset, she helped me tremendously. Great work keep it up.

Charlotte Rhys UK
United Kingdom
About 3 years using the app
June 21, 2021

I have tried many apps like this, but this seems to be built with more thought than the others and hence works the way you'd want it to rather than some backward way some other apps are built. On top of that the service from Sarah was perfect. Fast, effective and polite. Could not recommend more

Cyprinus Carp Fishing Technology
United Kingdom
About 1 month using the app
UFE - Upsell Funnel Engine replied June 21, 2021

Thank you so much for your support. We really appreciate you taking the time to share your experience with the Shopify community.

If in need of further assistance please contact us at support@helixo.co Or via our in-app chat.

-Sarah, Customer Service Advocate

June 13, 2022

It works great and the support service is excellent and fast, I love it and it improves the sale on my website, thanks.

Boosterss
Hong Kong SAR
About 1 month using the app
UFE - Upsell Funnel Engine replied June 13, 2022

Hey, Making our customers happy is always at the top of our to-do list, and I’m glad to hear that you found our app and services helpful.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

July 16, 2020

I used this app to have an upsell funnel and its awesome app, easy to use. The most important thing is their customer support, Sarah from the support team are always available and VERY helpful. Thank YOU for your hard work.

inZaynity.com
United States
About 1 month using the app
UFE - Upsell Funnel Engine replied July 16, 2020

Awesome! Thank you so much for that genuine review 😍 We are always happy to see merchants are sharing their awesome experience 🥰

- Sarah, Helixo 👩‍🦰