Reviews (1,068)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective upsell and cross-sell strategies that boost conversion rates and average order values. It features a user-friendly interface with options for bundle and volume discounts, making setup and customization straightforward. The app integrates smoothly and functions reliably, enhancing sales efforts. Customer support is also a highlight, with responsive, professional staff providing personalized assistance through live chat or video calls, leading to high merchant satisfaction.

August 17, 2021

This app is great for creating bundles, upsells, etc. I've found it to have many options, giving you tons of flexibility if you're looking to fine-tune bundles at a per-product level. For example, unlike many other apps, you don't have to automatically show a bundle of 3 products on all 3 product pages. You can create unique bundles for each. I also appreciate the options of in-page or pop-up bundles, and that you can add a bundle to multiple pages such as the cart and collection pages. This allows you to sell bundles on their own vs. just tying to a product. There are some minor drawbacks in how the app uses draft orders instead of discount codes, but this has some workarounds. It can be tricky if you're looking to discount a bundle, and then offer customers a discount code on top of this (I don't believe its possible). However, the level of flexibility is worth the trade-off, as every bundle app seems to have some trade-offs. I also think the app UI, and the visuals created by the app, are great. It leaves you less work to do to create a smooth UX. With tons of options plus a custom CSS field, you can achieve lots of different functionality and design. Support team has been great as well, and it's a lot of value for the price. Great work!

UX Kits
United States
4 days using the app
UFE - Upsell Funnel Engine replied August 17, 2021

Wow, I can see that you have taken your time to draft such a detailed review. We highly appreciate what you have done for us here. Such a detailed review can really help the customer find what they are looking for. You have been a great customer to us. We wish you all the very best with your business.

If you need any assistance with our app please contact us at support@helixo.co or via our in-app chat.

- Sarah, Customer Support Advocate.

September 23, 2020

Really helpful application, very impressed with the service to date. Would definitely recommend to all.

Pup & Pooch
New Zealand
4 days using the app
February 24, 2021

Great service and they helped me set it up based on my needs! I love how they are quick, efficient. App replaced 2 of my apps and provides more value

Life Of Cha
Australia
4 days using the app
November 25, 2020

Customer service is great. I had some problems, they were easily fixed. Have not tested it too see its results, but im leaving a review for the customer service.

Penguin Ergonomics
Austria
4 days using the app
November 14, 2022

Great app! Very easy to use, and the customer service was so helpful in getting things placed correctly!

Jillian Dempsey
United States
4 days using the app
UFE - Upsell Funnel Engine replied November 14, 2022

We are incredibly grateful you took the time to leave us a 5-Star review.

Thanks again for finding great value in our services.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

-Helixo Support Team

March 9, 2022

Easily the best review app out there, most customize options, just everything. I really like the customize options that are available.

Churchill Jewelry
Finland
4 days using the app
UFE - Upsell Funnel Engine replied March 9, 2022

Thank you for your precious words. We are always happy to help merchants like you :)

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Sarah, Customer Support Advocate.

Edited September 9, 2020

I needed help putting widget where I wanted, UFE responded promptly, and in no time had me up and running. WORKS PERFECTLY!

BLK CRWN
United States
3 days using the app
December 18, 2019

The best one out there. Has the features i needed to create a customized upsell on the thank you page.

Red Guard Shop
United Kingdom
3 days using the app
July 11, 2021

really really great app and the customer service is amazing. they are super friendly and act very fast. im super happy. thank you guys for this awsome app

1Neko
Germany
3 days using the app
UFE - Upsell Funnel Engine replied July 11, 2021

I'm glad I could help you today, thanks for sharing feedback, it means a lot to us.

In case of further issues please contact us through our in-app chat or at support@helixo.co.

- Sarah, Customer Support Advocate.

October 4, 2021

This app is easy to use and fast support. I think my average order value will increase base on my experience

Family n More
Vietnam
3 days using the app
UFE - Upsell Funnel Engine replied October 5, 2021

Awesome, thank you so much for sharing your experience. I am more than happy to assist you further. We wish you all the very best for you and your business.

In case of further support please contact us through our in-app chat or write us at support@helixo.co

- Sreeshankar, Customer Support Advocate