Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
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Responsive and helpful support - App ticks many of the boxes we require as a business to increase and cross promote sales
çok güzel bir uygulama bizim işimizi kolaylaştırdı ayrıca destek merkezi cok ilgili anında çözüm bulabiliyorlar.
Uygulamamız ve çabalarımız hakkındaki düşüncelerinizi ifade etmeye zaman ayırdığınız için teşekkür ederiz. Bu bizim için çok şey ifade ediyor.
Daha fazla sorunuz olması durumunda lütfen support@helixo.co adresinden veya uygulama içi sohbetimiz aracılığıyla bizimle iletişime geçin. Size yardımcı olmaktan her zaman mutluluk duyarız.
- Sarah, Müşteri Destek Avukatı.
Good app, great customer service and sleek looking upsells. Would definitely encourage everyone to use this.
Fantastic app. Loads quickly, easy to use and their support is second to none. Highly recommend installing this app.
Thank you so much for taking the time to share your positive experience with our app! We're thrilled to hear that you find it easy to use and that our support team was able to provide excellent service to you.
We strive to provide our users with the best possible experience, and your feedback reinforces that we're on the right track
Thanks again for your recommendation, and we look forward to serving you in the future!
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Love this app so far! I added this app last week and my experience has been great thus far. The interface is easy to navigate which makes it easy to build funnels and adjust formatting to meet the needs of your store. I was able to quickly create a funnel and add it to my website within 1 hour. Additionally, the customer service has been great. I reached for guidance on a few edits and the team responded quickly and addressed all of my needs. Highly recommended!
Thank you so much for your kind words and positive feedback! We're thrilled to hear that you're loving our app and that it has been a great experience for you so far.
Providing excellent customer service is also one of our top priorities, so we're delighted to hear that our team was able to promptly assist you and address all of your needs. We strive to be responsive and helpful, ensuring that you have a smooth and enjoyable experience using our app.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
Awesome service, you can even use this on Shogun page builder. Simply enter this code in the HTML and ufe-custom-upsell in the UFE widget
Complete garbage and customer service is even worse, Liquid errors waited days and were never fixed had to fix the errors after removing the app myself.
Hi Jamie, Normally, "Liquid error: Could not find asset snippets/ufe-offer.liquid" is happening when removing the ufe-offer.liquid file before removing the code snippet from the theme.liquid file.
That is, following step 2 before step 1 in the tutorial given for uninstalling UFE 2.0 completely.
And we are extremely sorry for the delay on our part to remove the residual codes of UFE for you.
Actually, you haven't given us the staff permission initially.
And unfortunately, we got the permission when we were offline.
That's why the delay happened.
Really sorry for the delay.
Surely, we will keep it in mind for future interactions.
Also, it would be great if you could share some light on what we can do from our side to make a 5- star experience for you.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Tinu, Customer Support Advocate.
I have just started using the APP, The Customer support team was excellent in guiding me through the set up of the first funnel.
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great
First of all, Thank you so much for your review. It means a lot to us
I know the minimum 100-words limitation of the review will be a burden in your tight business schedule.
Anyway, really thankful for your time.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Sarah, Customer Support Advocate.
User friendly app with great customer services and technical support any time. Waiting for more great update features