Reviews (1,079)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through effective cross-selling and upselling at key moments, noting significant improvements in conversion rates and average order values. The app is praised for its scalable pricing model, comprehensive features without hidden costs, and user-friendly interface that ensures a smooth setup. Additionally, the customer support team, including members like Glen, Nadeem, and Bhagya, receives accolades for their quick, professional, and personalized assistance.

August 22, 2023

Good Aplication, easy to use
For CS : Fast response, very kind support person & helpfull of course
Thank You for u'r help

Trapo Indonesia
Indonesia
6 days using the app
UFE - Upsell Funnel Engine replied August 31, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use.

Our customer support team is always here to assist, and we're glad we could help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 14, 2020

Really really good support, hard to understand but with the support its fine ! Thanks you very much.

Octo'Shot©
Belgium
6 days using the app
June 2, 2022

Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...

On Point Samples
Netherlands
6 days using the app
UFE - Upsell Funnel Engine replied June 2, 2022

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them.

Thanks again, and we hope to hear from you again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 8, 2021

I just installed this app and made miss operation.
They helped me very quickly and kindly. I will make more use of this app.

コドモンストア
Japan
6 days using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you so much for taking the time to share your kind words. This means a lot to us. This is more fuel for us to keep moving forward. We wish you all the very best with your business.

If in need of further help please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Executive

October 1, 2020

Need a app that can group items in same collection to make a frequently bought together option on a product page. This app does it perfectly and its free.
Amazing.

Manchester Factory
Australia
6 days using the app
July 20, 2022

UFE Cross Sell & Upsell Bundle is the Best app, Easy app for using and i got greater support team for help

PlanToys Thailand
Thailand
6 days using the app
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you for letting us know about your experience with our app. I’m elated to hear that the app is easy to use and you got great customer support. I’ll be sure to let our team that their work is appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited December 18, 2020

After some initial issues with the app, the CEO reached out and was able to resolve the issues very quickly. I really wanted this app to work because it has a beautiful interface and it was easy to set up and customize new offers. So far things are now working wonderfully and I would recommend this app after trying others in this space.

Farmhouse Hutch Market
Canada
6 days using the app
March 1, 2021

Very good app, very simple to use. Chat team respond very quickly and help for any setup. Just perfect, probably will use it again on my others stores

Bougz
France
6 days using the app
November 1, 2020

Fantastic app!! Works as promised and offers many customizations. Very fast! Best of all, customer service is stellar. Big thanks to Sarah!

Jardin Floral Design
United States
6 days using the app
March 26, 2021

Responsive and helpful support - App ticks many of the boxes we require as a business to increase and cross promote sales

W'ZIS
United Kingdom
5 days using the app