Reviews (1,084)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and average order values through effective upsell and cross-sell features. It offers customizable bundle deals and volume discounts, with an aesthetically pleasing design that integrates smoothly with Shopify stores. The customer support is responsive and helpful, particularly during the setup process, making it a valuable tool for enhancing e-commerce strategies.

August 22, 2023

Good Aplication, easy to use
For CS : Fast response, very kind support person & helpfull of course
Thank You for u'r help

Trapo Indonesia
Indonesia
6 days using the app
UFE - Upsell Funnel Engine replied August 31, 2023

Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use.

Our customer support team is always here to assist, and we're glad we could help.

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Helixo Support Team

November 14, 2020

Really really good support, hard to understand but with the support its fine ! Thanks you very much.

Octo'Shot©
Belgium
6 days using the app
June 2, 2022

Works very smoothly, and has a professional and modern interface. Would recommend! Seeing immediate results...

On Point Samples
Netherlands
6 days using the app
UFE - Upsell Funnel Engine replied June 2, 2022

Thanks for the positive review! We love hearing from our customers – especially when our product and support are able to make a positive difference to them.

Thanks again, and we hope to hear from you again soon!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

June 8, 2021

I just installed this app and made miss operation.
They helped me very quickly and kindly. I will make more use of this app.

コドモンストア
Japan
6 days using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you so much for taking the time to share your kind words. This means a lot to us. This is more fuel for us to keep moving forward. We wish you all the very best with your business.

If in need of further help please contact us via our in-app chat or at support@helixo.co. We are always happy to help.

-Sarah, Customer Service Executive

October 1, 2020

Need a app that can group items in same collection to make a frequently bought together option on a product page. This app does it perfectly and its free.
Amazing.

Manchester Factory
Australia
6 days using the app
July 20, 2022

UFE Cross Sell & Upsell Bundle is the Best app, Easy app for using and i got greater support team for help

PlanToys Thailand
Thailand
6 days using the app
UFE - Upsell Funnel Engine replied July 20, 2022

First of all, thank you for letting us know about your experience with our app. I’m elated to hear that the app is easy to use and you got great customer support. I’ll be sure to let our team that their work is appreciated!

In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.

- Tinu, Customer Support Advocate.

Edited December 18, 2020

After some initial issues with the app, the CEO reached out and was able to resolve the issues very quickly. I really wanted this app to work because it has a beautiful interface and it was easy to set up and customize new offers. So far things are now working wonderfully and I would recommend this app after trying others in this space.

Farmhouse Hutch Market
Canada
6 days using the app
March 1, 2021

Very good app, very simple to use. Chat team respond very quickly and help for any setup. Just perfect, probably will use it again on my others stores

Bougz
France
6 days using the app
Edited August 24, 2021

Good app and customer service is responsive. Only 4 stars because I would like to be able to offer a post-purchase deal without having to re-enter credit card information.

Zeda Land
United States
5 months using the app
UFE - Upsell Funnel Engine replied August 24, 2021

Thank you so much for your kind words.

This feature you have requested has been in our pipeline for some time. The post-purchase upsell is a work in progress as of now.

Thank you for being a great customer to us and thank you for your time.

In case you have further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help.

- Sreeshankar, Customer Support Advocate.

May 12, 2021

I have been using this app for a while and I like the funnel that it can create, it would take some features to be streamlined to be more intuitive even for the less experienced. As for the assistance I can say that it is 5 stars, very helpful and quick to solve problems. Thanks a lot to Sarah from the team!!

Techtherapeutics
Italy
5 months using the app
UFE - Upsell Funnel Engine replied June 8, 2021

Thank you for your kind words. We really appreciate that you took the time to share your experience with us. Is there anything we can do to improve our service? Your suggestions would be highly appreciated.

If in need of further help please contact us via the in-app chat or at support@helixo.co. We are always happy to help.