Reviews (1,096)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting sales and average order values through effective upselling and cross-selling. It features timely product recommendations that enhance conversion rates and integrates smoothly, allowing for targeted offers that maintain a seamless user experience. The app is easy to set up with customizable options that suit different brand aesthetics, including specific triggers and multi-discount functionalities. Exceptional customer support, noted for its responsiveness and helpfulness, includes live chat and personalized screen sharing sessions.
Refine
-
By rating
Very good app and suport team!
Thanks so much.
I think I have created a nice widget!
Can contribute to sales。
Very helpful and friendly, I already solved a lot of problems with help of system support, Sarah. Thanks. I do enjoy using this app for my website.
We used this app for upsell x cross-sell and it perfectly fit. Also lightning fast support is a big plus!.
That is so kind of you to say. Thank you for leaving such a great review.
We shall keep our efforts up to improve our services for you.
If you need further assistance please contact us at support@helixo.co or via our in-app chat.
- Sarah, Customer Support Advocate
I had to need a bundle purchase app so search it to the Shopify app store. I found out so many bundle apps but it was hard to find what I want. But then, I found 'UFE Cross Sell & Upsell Bundle' finally and it was really really different from other similar apps.
1) Most bundled apps align items vertically. However, this app aligned items horizontally and displayed the item name beside the image, so it went well with the existing homepage.
2) And it's also available to activate with only one item. Other apps wanted two items at least for activate to bundle feature. This is very big difference from other apps.
After installed it, I had trouble with one thing but it was never big one in the result. Because their crew(Helixo support team) is a very excellent expert. I sent require help message in the app and they reacted quickly and kindly.
They found a way so easily and it was surprised me. And they also found what I didn't find and advanced it, too.
Now I write a review with feel very satisfaction.
If anybody wanna a bundle app, I recommend this app strongly! I spent search so many time to find this app. And I hope you save time.
Thank you! Helixo guys! And especially thank you, Sarah!
You can customize almost all settings and option. Only thing it misses is a gifting option that let's customers pick a little gift if they order above a certain amount. I do however recommend this app if you want a pleasant and easy upsell / cross sell app.
Installed this app to provde upsell capability. Very impressed with how easy it is to create multiple offers in different ways. Designs are attractive. Support was extremely helful and quick to address a technical error I was having.
Thank you so much Lanyardi, Glad you liked our product, and we will be with you in achieving your upsell goals.
Hearty Thanks from Team Helixo Co
Awesome app and great support, very responsive and got me exactly what i wanted ! I highly recommend !
Thank you for taking the time to leave us a review! We're glad to hear that our team was able to provide you with practical solutions and resolve your issues. We appreciate your kind words and value your feedback.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team
So far so good. Lack of tutorial videos at the moment, but theyve assured me they are on the way. chat was quick and helpful. Veyr early days yet with the app, but i like it so far!
Good App! Having the best customer service experience with Sarah! She helps me solve a lot of problem on the app
Thank you so much for your kind words. It would be really appreciated if you could shed some light on what we can do from our side to make our services better for you.
If you could let us know, what all improvements we should implement on our side. We shall keep that in mind for future interactions.
If you need further assistance please contact us via the in-app chat or at support@helixo.co
- Sarah, Customer Support Advocate
Good Aplication, easy to use
For CS : Fast response, very kind support person & helpfull of course
Thank You for u'r help
Thank you so much for your kind words! We're thrilled to hear that you found our application easy to use.
Our customer support team is always here to assist, and we're glad we could help.
In case of further queries please contact us at support@helixo.co or via our in-app chat. We are always happy to help you.
- Helixo Support Team