Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

October 14, 2024

Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!

Buckley Topsoil & Landscape Supplies
United Kingdom
Over 3 years using the app
September 3, 2024

Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.

Don's Liquors & Wine
United States
Almost 4 years using the app
Edited April 10, 2018

We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved ...

Commonpractice
United States
Over 7 years using the app
April 4, 2024

This crew is so responsive and helpful. They respond so promptly, answer all of my questions, and help point me in the right direction to make sure all of our settings are poised to make a seamless experience for our customers. Overall, it is a great app and this crew provides top-notch service.

Region 13 Products
United States
Almost 7 years using the app
November 30, 2017

Advanced shipping rules and Brian are both amazing. They have solved our shipping issues.

The Conscious Store
United States
Almost 7 years using the app
September 13, 2018

This app sorted out our shipping rates perfectly so we're not loosing money anymore. We use 2 different drop-shippers and this is the perfect app to get your shipping rates dialed. The customer service is AMAZING. Bryan walked me through step by step to get everything set up & has further helped with other questions we've had. Highly recommend!

BeanGoods
United States
Over 6 years using the app
January 28, 2016

I strongly recommend this shipping app. Prior to this app, I was using a shipping software app that required complex entries and SKU uploads. The complexity sometimes created conflicts in the shopping cart, causing my entire checkout process to fail. Needless to say, that caused customer dissatisfaction, abandoned carts and lost sales revenue. Since changing to the Vendor Shipping App created by ...

Shopfoodlyn
United States
Over 6 years using the app
January 22, 2018

Sooo glad I found this app! Big shout-out to Brian who called to help us and basically did all the hard work for me. Stores need to know about this app when trying to ship DG items. Thanks a bunch!

Origaudio
United States
About 6 years using the app
Edited March 29, 2018

So far a great app. We will give an update.

Milliondollamotive
United States
About 6 years using the app
July 3, 2019

My experience with this app has been great! The app works as advertised and has more functionality than previously thought. Support is quick, helpful and professional. Its my pleasure to leave a great review here.

Bethel Store
United States
About 6 years using the app