Reviews (304)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping configurations such as blended rates and zone-specific pricing. It supports various shipping options like flat rate and weight-based rates, and is praised for its reliability and ease of use. The customer support is noted for being responsive and effective, offering personalized assistance through multiple channels, enhancing shipping operations and customer satisfaction on Shopify platforms.
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Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.
A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).
We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on get our rates fixed.. Cheers Molly!
I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.
First, we love using this app and it functions very well. Secondly, I had an unusual request and the team went out of their way to find a solution to help me out (even though they really didn't need to do anything to help me as it was outside of the function of their app). A wonderful experience and I would highly recommend.
I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping.
In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.
Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!
I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!
We used this for a couple stores to manage shipping incentives that can get fairly complicated. The app handles it all well and their support staff has always been excellent at helping us configure it to fit our needs.
We use the app to optimize shipping rates for our customers. The customer support to help us get the most out of the app is responsive and helpful.