Reviews (465)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping needs, praising its customizable options that handle blended rates and free shipping for specific items. It offers advanced features that improve upon Shopify's default settings, like prioritizing rates and managing different product groups. The customer support is consistently commended for being timely and effective, enhancing the overall user experience.

August 30, 2020

I love the app & the team! They have amazing support & patience in answering all of my needs. They are very accommodating. It's always a pleasure reaching out to them.

Open Circle Specialties
Canada
Almost 3 years using the app
September 5, 2019

We've been using this app for over a year, it's so easy to use and allows us to set up all the rules and restrictions needed to fulfil our orders. Support staff are very responsive, questions are answered quickly - highly recommend this app!

Mixx Audio
United Kingdom
Almost 3 years using the app
February 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Farmery Estate Brewing Company Inc.
Canada
Almost 3 years using the app
April 19, 2022

First, we love using this app and it functions very well. Secondly, I had an unusual request and the team went out of their way to find a solution to help me out (even though they really didn't need to do anything to help me as it was outside of the function of their app). A wonderful experience and I would highly recommend.

HORNE
United States
Over 2 years using the app
September 8, 2023

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping.

In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.

The Fine Bedding Company
United Kingdom
Over 2 years using the app
February 25, 2021

Finally, a shipping at that does what I need it to! Honestly, this app should just be integrated into all shopify accounts. Support was very quick and helpful when I got stuck. Overall, a really great app.

Devon + Lang
Canada
Over 2 years using the app
August 15, 2023

Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!

Love Sweat Fitness
United States
Over 2 years using the app
August 12, 2021

I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!

CuteKidStuff.com
Canada
Over 2 years using the app
June 10, 2020

We use the app to optimize shipping rates for our customers. The customer support to help us get the most out of the app is responsive and helpful.

Kneaders Bakery & Cafe
United States
Over 2 years using the app
March 3, 2020

Excellent app for creating unique shipping restrictions for products down to the variant/sku level. After trying many other apps, this one does it all for a very reasonable cost. Great customer service when help is required via email and phone. Highly recommend giving it a try !

All Day Vapes
Canada
Over 2 years using the app