Reviews (293)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping configurations such as blended rates and zone-specific pricing. It supports various shipping options like flat rate and weight-based rates, and is praised for its reliability and ease of use. The customer support is noted for being responsive and effective, offering personalized assistance through multiple channels, enhancing shipping operations and customer satisfaction on Shopify platforms.

August 27, 2019

We've been using this app for over a year to provide discounted pricing to our trade customers and it's been working exactly the way we've needed it to. Had one issue in that time (which turned out to be an input error on our part) and customer service was super fast in helping out. Really happy with Advanced Shipping Rules!

TilesInspired
Canada
Almost 2 years using the app
Edited July 23, 2021

This app works great. App support is quick and thorough specifically the support from Molly has been amazing.

Hoodoo Sports
United States
Almost 2 years using the app
Edited June 19, 2019

Advanced shipping rules has helped us with complicated International shipping issues. It has helped us to expand our International business. Brian Dillon has been super helpful whenever we have encountered anything we needed help with. Would definitely recommend this app.

Poepke
Australia
Over 1 year using the app
June 29, 2020

I own a bakery and offer some items in my shop that ship nationwide while others don't. I needed an app that would only allow people to purchase what was available in their area and this was just what I needed. The best part, however, has been the customer service. I'm not exactly technologically inclined :) and the customer service has been excellent in helping me do the initial set up, troubleshooting and ironing out the issues that first came up and being overall very pleasant to work with. They reply to emails almost immediately!

Curious Cat Bakery
United States
Over 1 year using the app
Edited December 2, 2020

This is by far the best shipping tool available. I had a lot of trouble getting different rates, box sizes to different parts of the country. Shopify did not have any solutions for this. Update - 1.5 years later - app is pristine, works incredibly well and the customer service is top-notch ASR is a complete game-changer for our business, US Citrus. I could not think of one thing a business would need to do with regards to shipping that this app could not handle. The amount of logic that went into building this platform is staggering. I had one question, and Brian called me back right away and found a solution in about 30 seconds. This app is indispensable for our business, keep up the good work guys.

US Citrus
United States
Over 1 year using the app
November 4, 2019

We're huge fans of advanced shipping rules. We have a pretty large catalog of over 20,000 SKUS and a rather complicated inventory management system, so finding apps that don't cause problems with our store or checkout can be a challenge. Not only that but finding a way to setup shipping for everything from pill boxes that weight an ounce or two up to protein powders or cases of drinks that weight 20-50 pounds can be a huge challenge. Advanced shipping rules works great for us!

My Supplement Store
United States
Over 1 year using the app
Edited April 10, 2018

We moved from a very simple set of products in our store to a complex set (big ticket items, small items) with widely varying shipping options (free shipping, international shipping, multiple carriers). And we wanted to allow customers to mix them together in a single cart. We wouldn't have been able to do this without Advanced Shipping Rules. Questions and problems that cropped up were solved quickly and we were able to do everything we wanted to do with shipping options easily.

UPDATE: We ran into some trouble recently with Fedex packages being shipped to PO Boxes. I asked Brian at Advanced Shipping Rules to come up with a solution for this issue, which was causing us a lot of headaches. A few days later, the app had been updated to prevent Fedex and UPS from showing up as options when the address is a PO Box. Quick service, and much appreciated!

Commonpractice
United States
Over 1 year using the app
Edited February 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Hatchet Outdoor Supply Co.
United States
Over 1 year using the app
July 23, 2019

We use this app for almost 2 years. It working good. We have a big inventory, and a lot of different items with different sizes. It help us to solve the problem. We like it.

Jenly Wholesale Inc
United States
Over 1 year using the app
February 15, 2021

Excellent App - handles all the complex shipping rules we need in place. But most importantly they have excellent support - Molly has been so very helpful with my many questions.

Foamboards
United States
Over 1 year using the app